Release Notes

Check out our release notes to learn about the latest features and updates we've made to ENGAGE.

Latest Releases

Release v3.2.1
March 8th, 2023

Log in
  • Fixed an issue that could cause a PC user to be logged out of the application immediately after they logged in, accompanied by an incorrect error message that they had logged in on another device.
  • Fixed an issue that prevented people from using their VIVE account to log in to ENGAGE.
Release v3.2
February 24th, 2023

  • Added official support for PICO 4 devices.
Chromebook Host Controls
  • Added the option for a host to reset VR tracking for other users. More Information
  • Added an option for a host to lock and unlock a Session or Event to control if other users can join. More Information
  • Added an option for hosts to summon individual users to a specified area within an environment. More Information
  • Added the option for VR users to reset tracking through their wrist controls. More Information
IP and asset protection
  • Removed the ability for LITE users to save IFX snapshots. More Information
  • Added a Session setting to control whether shared IFX are included when users save a snapshot, which is turned off by default. More Information
Shared screen
  • Added the ability to choose a specific application to share, in addition to any connected screen. More Information
  • Added the option to disable access to the recording feature at a group level.

Security and performance
  • Applied important updates and improvements that benefit the stability of the platform.
  • Improved user password creation to prevent users from choosing a commonly used password.
  • Added the option for users to show and hide passwords, in accordance with OWASP ASVS V4 guidance.
  • Added a password strength indicator.
Host controls
  • Improved the summon process for hosts on VR devices, so that they can change the direction in which summoned users will face. More Information
Content Editor
  • Added the O key as a shortcut to display IFX options for the currently selected object.
  • Renamed Content Creator to Content Editor in the application.
  • Renamed Scenes to Sequences in the application.
  • Improved the save process so that the playhead maintains its position instead of jumping back to zero on the timeline.
  • Added support for portals that lead to password protected Sessions. The user must enter the password to travel through the portal. More Information
  • Added the option for users on Windows devices to activate emojis through keyboard shortcuts. More Information
  • Changed the mute rule for away mode so that upon leaving away mode, a person’s microphone has the same mute status as before they entered away mode.
  • Reduced the volume of the countdown audio alert to a more comfortable level when seating, summoning, or recording users.
  • Improved the clapping and hand raise animations that can be activated by users not on VR devices.
  • Added metadata information to the video search results page.
  • Applied multiple improvements to placement and spacing of localized text.
Web browser
  • Improved website filtering to prevent users from accessing inappropriate sites through the in-Session browser.

  • Fixed an issue on Windows devices that caused the selected microphone input to reset to the default setting when the display layout changed.
  • Fixed an issue that could cause a user to lose voice communication if the Session changed location while the user was joining.
  • Fixed an issue that could cause a user on an Android device to lose audio through Bluetooth headphones when web browser was shared.
  • Fixed an issue where users on Pico Neo 3 or Meta Quest 2 headsets saw another user’s basic avatar as too close to the floor when that other user entered away mode.
  • Fixed an issue where a delay in the download of MyFace assets could block the application of a spacesuit outfit override.
  • Fixed an issue that could cause a basic avatar’s head to be invisible when a MyFace was applied.
  • Fixed an issue that caused an avatar’s arm to rotate unrealistically when a user brought their controller close to their head.
Content Editor
  • Fixed an issue on Windows devices where pressing the C key to enter text in fields caused the controls overlay to toggle on and off.
  • Fixed dragging objects to new locations on the timeline when the timeline is scrolled vertically.
  • Fixed an issue that caused media captured in a recording to play only the first few seconds in a loop.
  • Fixed an issue that could prevent changes to the time value field in a Skip to Time IFX from being saved.
  • Fixed an issue where use of the undo option could cause objects, such as image IFX, to begin to visibly flicker.
  • Fixed an issue where transformations applied to objects were not added to the undo history, and so use of the undo option ignored those actions.
  • Fixed an issue where audio files loaded through the Cloud File Manager were not audible until after you saved and reloaded the sequence.
  • Restored the ability to add triggered effects to interactive IFX.
  • Fixed the appearance of the Video Screen (Flat External URL) IFX to remove a transparent strip that was displayed at its center.
  • Fixed an issue where access to the emojis panel could carry over into a session where emojis were disabled, although the user could not activate any emojis.
  • Fixed a bug that delayed a user from being able to restart an Event after they ended it.
  • Added missing translations for some languages.
  • Fixed overlapping text that appeared for some languages when a user shared their desktop on a PC VR device.
  • Fixed an issue that could cause users on macOS devices to hear a buzzing sound when media was played.
  • Fixed an issue that caused overlapping images to appear on the Shared Screen page when viewing a 360 video in the 360 video room.
  • Fixed an issue with recordings that included a shared PowerPoint presentation, where if a user saw other avatars move in front of the media screen, those avatars left visual artefacts behind them.
Personal boundary
  • Fixed an issue that prevented a user’s tablet from disappearing at the same time as an avatar.
  • Fixed an issue that caused users that joined a session after a recording was loaded as an IFX to not see the recording.
  • Fixed an issue where an IFX snapshot that was renamed still displayed its original name when loaded into a Session.
Sticky notes
  • Fixed an issue that prevented users from entering text in the middle of previously entered text on Windows and macOS devices.
User interface
  • Fixed an issue where a user could not interact with parts of their in-Session menu while their avatar was on a moving platform or object.
  • Fixed an issue that caused multiline titles in the loading environment to be partially cut off.
  • Fixed an issue with the hard mute icon that appears above an avatar’s head that caused it to be seen through objects and scenery.
  • Fixed an issue that caused the user interface to show through parts of the media loading spinner.
  • Corrected the title on the virtual keyboard that appears when a user performs a search for a saved video link.
  • Fixed an issue where the indication that content is playing remained visible when content playback was interrupted by a user loading a video link or web link.
VR headsets
  • Fixed an issue where the avatar’s hand remained visible when interacting with the in-Session menu on PICO and VIVE headsets.
  • Fixed an issue where hand controllers were not visible on PICO and VIVE headsets.
  • Fixed an issue that prevented users on PICO headsets from being able to teleport into portals.

Note: ENGAGE XR no longer supports stand-alone VR headsets that were released before 2020, which includes Oculus Quest 1, Pico Neo 2, and VIVE Focus Plus devices. This is due to the continuing withdrawal of support by hardware manufacturers and the increasing demands of modern VR. Users with these devices may continue to access ENGAGE, but we cannot guarantee the stability or performance that they will experience.
Release v3.1.1
December 2nd, 2022

  • Applied a fix to enable use of emojis in scalable Events.
Shared media
  • Fixed an issue that could cause videos loaded from redirecting URLs to repeatedly play only a few seconds before restarting
Voice communication
  • Fixed an issue that could cause the wrong VoIP service to be selected for a scalable Event, which then prevented being able to lock users in a mute state.
  • Added some missing localization strings in the UI.
Release v3.1
December 2nd, 2022

  • Added the ability for users to display reactions through a selection of emojis using the in-Session menu or VR wrist controls.
  • Added Spanish language support.
  • Added a call bell to the help desk in central plaza, so that users can request assistance even if a support agent is not present in the space.
  • Implemented a placeholder avatar that is displayed until a user’s chosen avatar has fully downloaded.
Loading Scene
  • Replaced the loading animation that plays when users transition between locations to make the experience more comfortable.
  • Updated links and information included in notification emails, such as the request for a user to confirm their email address and confirmation of Event registration.
  • Provided VR device users with the option to enable free movement through a pop-up if they try to use this method of movement.
Security and performance
  • Applied important updates and improvements that benefit the stability of the platform.
  • Corrected shoulder position when full motion tracking is used.
  • Fixed an issue that could cause an avatar’s head rotation to drift when switching between basic and full-body avatars.
  • Fixed away notifications to appear in red text.
  • Fixed an issue that could cause a user’s collection of My Face and the assigned names to become mismatched.
  • Fixed an issue that could cause a My Face to display incorrectly in the avatar editor when a user cycled through multiple configurations.
  • Restored the audible countdown that precedes users being summoned, seated, or recorded.
Persistent sessions
  • Fixed an issue that prevented users from joining one of their group’s persistent sessions when the maximum quota of persistent sessions was reached.
  • Fixed an issue that prevented users from editing a persistent session until after a user joined the persistent session.
Content Editor
  • Ensured that leaving and re-entering the Content Editor resets metadata, such as file name and scene title.
  • Added the ability to play high resolution video in supported locations while still in the Content Editor.
  • Fixed an issue that sometimes caused an application version error when a user tried to join a LINK space.
Device information
  • Implemented a fix to ensure that the list of detected Steam PC VR devices on the Users page is accurate.
Shared media
  • Fixed an issue where travelling through a portal while sharing media could prevent a user from sharing media in the destination.
  • Fixed the appearance of 3D chroma-key videos.
  • Reinstated the mobile version of the web browser on standalone VR devices, which fixes issues such as the display of PowerPoint presentations that are loaded through web links.
LITE users
  • Fixed an issue that caused all users to be temporarily identified as LITE users when they joined a Session.
All VR devices
  • Fixed the transition when leaving a Session or entering a portal to ensure a complete fade to black.
PC VR devices
  • Implemented a workaround for a Steam VR bug that caused left and right eye views to be slightly different.
VIVE devices
  • Fixed an issue that caused VIVE Focus Plus headsets to crash when a video was played in a Session.
  • Fixed the appearance of tooltips for sort options on the Users page of the in-Session menu.
  • Added some missing localization strings in the UI.
  • Fixed the placement of labels on the ENGAGE LINK map for spaces with long localized names.
  • Removed the option for users to request access to an Event after a previous request is granted.
Release v3.0
October 28th, 2022

  • Launched ENGAGE LINK – our professionally focused metaverse platform.
  • Opened five always-available public plazas.
  • Opened Tutorial Island, where users can learn about ENGAGE features through interactive tutorials.
  • Added new portals that are compatible with the scalable session system.
  • Added a notification to inform LITE users when they enter a session where LITE users are muted.
  • Added a map of the new ENGAGE LINK locations so that they are easily accessible from both the menu screen and in-session menu.
Scalable sessions
  • Implemented a scalable session system to accommodate large numbers of users split between multiple instances of the same space.
  • Implemented a personal boundary system so that if two users come into close proximity, they become invisible to each other.
Host Controls
  • Provided hosts with the ability to enable or disable use of personal boundaries in a session.
  • Provided hosts with controls to set which avatars appear with full bodies and which avatars appear with basic bodies on low-powered devices.
  • Added an option to mute LITE users in a session.
  • Added a label to the list of users in a session that identifies LITE accounts.
  • Added the ability for users to teleport from one seat to another.
Account management
  • Enabled a user to request the deletion of their account from within the ENGAGE application.
Desktop devices
  • Added an overlay and splash screen on Windows desktop devices that shows commonly used controls.
  • Added the option for users to opt into marketing communications when they register for an event. Bespoke solution available only through the ENGAGE team.
  • Added support for 3D chroma key videos.
  • Added the option to loop a video that’s loaded through the Shared Screen.
  • Added a search function on the Users page of the in-session menu, and the ability to sort by join order, name, avatar type, device type, or hosts status.
Meta Quest devices
  • Added support for Meta Quest Pro headsets.
  • Updated Unity XR plugin.
  • Created a separate version of the application for headsets managed through Oculus for Business to maintain support.
  • Upgraded to latest Unity XR plugin version.
  • Optimized the bone structure in avatars to reduce complexity and improve performance.
  • Standardized the number of full-body avatars that appear on devices other than desktop and PC VR to a maximum of five.
  • Reduced the brightness of white clothing on basic avatars.
Content Editor
  • Added the ability to select a key in the curve editor and adjust both the time and value properties with numerical entry and spinner controls.
  • Added the ability to select a key in the curve editor and restrict movement to only the vertical or horizontal axis.
  • Matched the times displayed in the dope sheet and curve editor with the main timeline.
  • Added the option to hide tracks in the curve editor.
  • Set the Content Editor as the default option on the Create & Edit page.
  • Added the ability to set a user-defined length of time for the fade-in and fade-out durations in the fade to color IFX.
  • Updated the behavior of the 'frame selected’ feature to not change the current play head position.
  • Removed the auto-generated keyframe that was added at the start position of object containers.
  • Implemented separate loop controls for animations captured in a recording and animations applied to recordings through the use of keys.
  • Added a new event type for concerts. Bespoke solution available only through the ENGAGE team.
  • Removed the invite button from a user’s in-session menu when they are in a concert Event.
  • Added the ability to set a registration cut-off date for Events.
  • Added an availability indicator for concert Events on the Event listing page to identify sold out and limited availability.
  • Added the ability for a user to download a location before they move to a new session.
  • Set a user’s personal mute state to persist when travelling through a portal.
  • Added a notification for when a host removes the mute lock restriction to inform users that they can unmute themselves if they want to.
  • Prevented users from being able to create public sessions if their group has disabled the ability to view public sessions.
  • Implemented an animated loading screen for when users join a session or travel through a portal.
  • Improved the system through which users join a persistent session so that they are always ready for users to join.
  • Maximized the video size in the in-session menu, with controls appearing on hover.
  • Improved the display of shared media to ensure that videos display at the correct aspect ratio and do not stretch to fill the 16:9 aspect ratio shared screen.
Menu screen
  • Redesigned the menu screen and changed the surrounding environment.
Security and performance
  • Applied important updates and improvements that benefit the stability of the platform.
  • Implemented an improved in-session notification system.
  • Added tooltips to permission icons on the User page.
  • Replaced the separate pages of listed users with a single scrollable page.
  • Repositioned the Invite button on the Users page.
  • Added in-application instruction panels that include additional information about new features.
  • Made the in-application cursor smaller on desktop and VR devices to allow for more precise selections.
  • Moved content playback controls to the Content page of the in-session menu.
  • Adjusted the male head scarf (ghutrah and agal) to prevent protrusion of the head on basic avatars.
  • Fixed an issue that caused a visible seam on a female avatar’s shoulders with certain outfits and My Face selected.
  • Fixed an issue that could cause an avatar’s arms to show through some items of clothing when the avatar performed certain gestures.
  • Fixed the female seated pose for dresses and skirts to prevent an avatar’s legs from overlapping.
Content Editor
  • Prevented pressing the space bar from starting playback when a user is editing effect option parameters
  • Fixed an issue where objects that were scaled with the gizmo did not save their new scale.
  • Fixed an issue that prevented custom names for objects from appearing on the timeline.
  • Fixed an issue where an animation applied to a 3D model in the Content Editor did not playback in a session because of an animation included on the root of the 3D model.
  • Fixed an issue where starting the playback of an animation while in the dope sheet, and then switching to the timeline, caused the animation to continue to play but the timeline time counter remained static.
  • Corrected left-right eye assignment for a selection of stereo videos that had issues when viewed in the 360 video room.
  • Fixed an issue that could cause media playback to fail and prevent subsequent media to load.
  • Fixed the display of ampersands in the titles of video search results.
  • Fixed an issue that caused an attached webcam to activate when a user shared their desktop and then switched monitors.
  • Fixed an issue that could cause IFX screens to become translucent and show objects behind them.
Host Controls
  • Applied a fix to immediately update the Users page when a user’s host status changes.
  • Prevented a user from accessing the gizmo for an IFX chair that they are sitting on.
  • Added missing localization text to the gizmo.
  • Corrected overlapping text that appeared on the Shared Screen page in some languages.
PLUS subscriptions
  • Removed the UK from being categorized under the EU for VAT purposes.
  • Fixed an issue that could cause users that travel through the same portal to the same destination to appear in duplicate destination sessions.
  • Fixed an issue that could cause a recording to fail to save if it became too long.
  • Corrected the name of the Active tab on the Recordings page, which had been mislabeled as Shared Screen.
Vive devices
  • Fixed an issue where users couldn’t interact with the UI after a new install on a VIVE Focus 3 device.
  • Corrected the labels for the VIVE Flow 3 DOF controller diagram.
Release v2.3.2
September 9th, 2022

Security and performance
  • Applied important updates and improvements that benefit the stability of the platform.
Pico devices
  • Migrated to Pico Unity XR Platform SDK (Legacy) for stability and performance enhancements.
Quest 2 devices
  • Fixed an issue that prevented display of the virtual keyboard at log-in on first launch of ENGAGE after a new install.
Pico devices
  • Fixed an issue where Pico Neo 3 headsets remained partially in away mode and prevented use of microphones and movement.
  • Fixed an issue where users couldn’t interact with the log-in screen after a new install on a Pico Neo 2 device.
  • Fixed an issue where the application could crash when changing locations or travelling through portals.
  • Fixed an issue where reloading content on a Pico Neo 2 or Pico Neo 3 device sometimes caused the application to crash.
  • Fixed an issue where the download of a new or updated location could timeout, and the user would be returned to the menu screen.
  • Fixed an issue that prevented 3D pen drawings from being captured in recordings.
  • Fixed an issue that could cause shared media to fail after playing content that included video.
Content Editor
  • Fixed puppet recording to ensure smooth transition between keys.
Release v2.3.1
July 26th, 2022

Content Editor
  • Fixed access to the file browser that’s used to select a replacement audio file for recordings
  • Fixed an issue that prevented the addition or removal of objects from the timeline until users restarted the ENGAGE app.
  • Restored the ability to use the same recording file multiple times on the timeline.
  • Restored use of shortest path when interpolating between rotation angles.
  • Corrected the walk animation of avatars in recordings when the scale of the recording is changed.
  • Fixed an issue where objects disappeared when content was ejected.
  • Fixed an issue where animated objects rotated in the wrong direction.
  • Removed video playback on the Mars rover because it caused issues with any subsequent videos viewed in that Session.
Release v2.3
July 16th, 2022

Content Editor
  • Fully redesigned the user interface to improve usability and provide intuitive access to new features.
  • Implemented a new curve editor for precise control over animations and to enable features such as ease-in and ease-out.
  • Added the ability to load recordings, snapshots, images, and 3D models into the Content Editor from the cloud file manager (Beta)
  • Note: Access to the cloud file manager is limited for initial rollout to approved beta testers only
Shared screen
  • Added support for macOS users to share their desktops.
  • Fully redesigned the user interface to improve usability and provide intuitive access to new features.
  • Expanded support for Windows OS users to share their desktops. This now includes many laptops that have both integrated and dedicated graphics chips.
  • Note: When a LITE user starts a Session, each user in the Session can share content for only 5 minutes in total.
Web Browser
  • Added a full-featured personal web browser to the in-Session menu and tablet, which users can choose to share with others.
  • Added a keyboard button to the web browser so that you can summon the virtual keyboard in situations where it does not auto-appear
  • Introduced (beta) full finger tracking support for users with Valve Index controllers.
  • Enabled hats on low detail avatars.
  • Added subtle finger movements when avatar hands are idle.
  • Provided beta testers with the ability to create spawn point IFX.
  • Provided beta testers with access to the advanced portal IFX settings so that they can connect a portal to a specific spawn point.
  • Note: Access to portals and spawn points is limited for initial rollout to approved beta testers only.
Host Controls
  • Added permission controls for the new personal web browser.
Shared screen
  • Improved performance and resolution of desktop sharing.
  • Maximized the display size of media on the shared screen for users who don't have access to playback controls.
  • Reorganized web links and cloud connections to be accessed through the new web browser and video links to be access through the shared screen.
  • Improved the user interface to search for and load video content, which includes in-app contextual help.
  • Improved regional support for streaming video sources.
  • Improved the Generate New Avatar tool to ensure a consistent avatar skin tone between random generations.
  • Increased sensitivity of VR hand controller tracking to minimize lost tracking when hands are held still or make only small movements.
  • Implemented more natural arm positions when users on VR devices raise their hands above their heads.
  • Updated the choice and design of clothing options for avatars that use My Face to ensure that only compatible options are available.
  • Improved the performance of full-body avatars.
  • Expanded the library of avatar clothing.
  • Changed the file format for images captured through the in-Session camera to .jpg to prevent graphical anomalies when the images are loaded into a Session as IFX.
Security and performance
  • Important updates and improvements that benefit the stability of the platform.
  • Improved informational accuracy of error messages.
  • Set hair to be invisible for avatars that use My Face when outfit overrides are applied. For example, when avatars wear space suits.
  • Adjusted facial appearance parameters so that default face shapes more closely match the preview thumbnails in the avatar editor.
  • Corrected transition to away mode on VIVE standalone headsets.
Content Editor
  • Fixed an issue where loading a file and then saving overwrote the previously loaded file.
  • Applied a fix to prevent recordings from disappearing when editing other elements or scrubbing through the timeline.
  • Fixed the operation of gizmo controls accessed from the timeline.
  • Fixed the operation of playback controls when the dope sheet is selected.
  • Corrected the annotated user controls images for affected devices.
Host Controls
  • Fixed an issue that prevented a user whose device entered away mode from being banned from a Session.
  • Fixed an issue where a user’s in-Session menu interfered with the use of interactive objects.
  • Removed permission for non-host users to delete all IFX in a Session.
Apple iPhone and iPads
  • Reduced the appearance of transparent regions on walls caused by clipping planes
  • Added translated text in parts of the application where they were missing.
Persistent Sessions
  • Fixed an issue where if a user in a Session logs in on another device, a duplicate persistent Session is created for users that subsequently try to join.
VR keyboard
  • Fixed access to the VR keyboard options menu when in tablet mode.
Release v2.2.3
June 4th, 2022

  • Added skin tone picker in the My Face tool so that users can override the automatic skin tone selection.
  • Improved the automatic skin tone selection and neck to body transition for avatars that use My Face.
Release v2.2.1
May 21st, 2022

  • Improved hair placement and appearance.
  • Applied a more natural color to fingernails on avatars that use MyFace. 
  • Improved the realism of avatar eyes over a wider range of distances. 
  • Restored translucency to light beams on avatar glasses that feature simulated lights
Cloud file manager – Enterprise only
  • Removed the ability to load images as IFX from the Cloud Files tab of your camera gallery if you don’t have IFX permissions in a Session. .
  • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now
Content Creator
  • Resolved issue with Skip to Time IFX. 
  • Restored the ability to join a live Event through the list of live Sessions. 
  • Restored the ability to load an IFX snapshot in the location in which it was created. 
  • Resolved an issue where objects did not scale uniformly when a recording was loaded as an IFX.
Virtual keyboard
  • Restored the appearance of the virtual keyboard on desktop devices for IFX and location searches when the application language is set to Korean. 
  • Restored the ability to interact with the in-Session menu, web pages, and presentations when the virtual keyboard is active.
VIVE Sessions
  • Resolved log-in issue.
Release v2.2
May 12th, 2022

  • Artwork style refresh, Hairstyles and design aligned more closely between platforms.
  • New avatar clothing Full outfits
  • New Character base mesh options, artwork refresh 
  • New Beard options (15 styles)
  • New Avatar natural skin tone shader
  • You can now apply decals to compatible full body outfits in the avatar editor.
  • The ENGAGE camera now includes a gallery feature, which you can use to view pictures that you have taken.
Cloud file manager – Enterprise Only
  • You can upload a picture that you take with the ENGAGE camera
  • You can now load 360 images in a Session and view them as spherical projection IFX. 
  • Files in your recycle bin no longer count towards your usage quota.
  • NOTE –Access to this beta feature is limited for initial rollout to approved beta testers only for now
  • Reset button added to the gizmo so that you can return an object’s scale and rotation to initial values.
Portals – Enterprise Only
  • You can now teleport into a portal
  • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now
Security and performance
  • Implemented Session encryption for selected Enterprise customers on a trial basis.
  • Increased sensitivity of microphones so that you can speak with a quieter voice on an Oculus Quest 2 headset and still be heard in a Session. This update enhances support for guided meditation and other wellness use cases.
  • Added Mx option for titles.
  • Implemented a new shader system that applies simulated lighting to avatars.
  • Updated locomotion system, poses, and animations. 
  • Improved support to restrict custom outfits to specific Enterprise groups.
  • Clothing decals can now be restricted to a specific Enterprise group.
  • The low-detail avatar toggle is now a hover state.
  • Improved accuracy of lip-sync in recordings.
  • Smoother and more fine-grained transformations are now possible.
  • All transformations are now mapped to the left and right directions of the thumbstick on the right-hand controller.;
  • Reduced sensitivity of thumbstick translation for improved control.
Portals – Enterprise Only
  • Significant improvements to the stability of portals.
  • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now
Security and performance
  • Important updates and improvements that benefit the stability of the platform.
3D pen
  • 3D pen drawings have accurately synchronised positions for all users, both as they are drawn and when saved.
  • 3D pen drawing is not interrupted when you draw over interactive objects, such as whiteboards.
  • Users that join a Session after the creation of a 3D pen drawing now see the drawing
  • Ensured compatibility for older accounts to enable them to log in.
  • If you connect a Bluetooth headset to an Android phone, ENGAGE uses the microphone on the headset.
  • On Android phones, if you remove headphones in a Session, and then reinsert the headphones, audio output correctly switches from the speaker to the headphones.
  • Update to ensure that a broader range of headphones are compatible with ENGAGE for iPhones.
  • Seated avatars that enter away mode adopt the correct pose.
  • Controller timeout interval reduced to limit unrealistic poses when a user puts their hand controllers down.
Cloud file manager – Enterprise Only
  • File extensions cannot be edited in the web manager.
  • Periods that appear within a filename are displayed in the ENGAGE app.
  • You can delete content files from the cloud file manager screens when in a Session.
  • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now.
Content Creator
  • When you use the Gizmo to move IFX, repeated selection of an axis does not affect thumbstick control.;
  • Missing language data for users no longer prevents attendee list pagination in the web manager.;
  • Locations that previously only appeared in search results are now included in the appropriate public or Enterprise group list.
  • The virtual keyboard no longer appears if your language is set to Korean and you share a web link.
  • You can move images and sticky notes after you place them in front of a whiteboard.
  • When you choose to replace the audio in a recording within ENGAGE, the selection is not restricted to image files.
  • You can disable user IFX for any specified users that were captured in a recording.
Release v2.1.2
March 1st, 2022

3D pen
  • Increased sensitivity of 3D pen.<.li>
Persistent Sessions
  • Improved UI related to managing passwords for persistent Sessions.
  • Improved stability of portals.
Security and performance
Voice in sessions
  • Prioritized 3D audio initialization to ensure that it takes effect immediately after you join a Session
  •  .
    Cloud connections
    • Updated DropBox cloud connection to be compatible with latest DropBox API security updates.
    • IFX that were set to a locked state in a persistent Session now remain locked after all users leave the Session.
    Scalable Events
    • If you set a password for a scalable Event, all automatically generated instances now use the same password.
    Whiteboards and Blackboards
    • Updated whiteboards and blackboards to ensure that each user’s drawings are visible to all other users.
    Release v2.1.1
    January 24th, 2022

    Enterprise Administration Portal
    • Removed the Parent Group column from the Groups page to optimize page load. This information is still displayed on the Settings page for each individual group.
    Security and Performance
    • Optimized Session and Event listings in both the ENGAGE app and web application to improve performance during peak load.
    • Additional updates and improvements that benefit the stability of the platform.
    Release v2.1
    December 9th, 2021

    • Improved facial expressions and animations for My Face avatars.
    Cloud File Manager (Beta) – selected ENTERPRISE clients only
    • As the recipient of a shared file, you can now see the name of the original owner of that file
    • You can now preview video, audio, and image files from the Cloud Files menu before you load them into a session
    • Improved consistency of skin tones when viewed on different devices
    • Improved avatar clothing, hair, proportions, and walk animations
    Cloud File Manager (Beta) – selected ENTERPRISE clients only
    • Deleted files in the recycle bin now show the date on which they were deleted
    • You are now notified if you choose to update the details of a file and that update fails. For example, if the update is interrupted by a network issue
    Content Editor
    • Clones of IFX take the latest position of the IFX that they are cloned from
    • Minor bug fixes for the user interface
    • Enhanced seating system
    • Improvements to the seated position of avatars
    • Improved spawn functionality in locations to ensure avatars are always placed optimally within the spawn zone on entry
    Security and Performance
  • Important updates and improvements that benefit the stability of the platform
    Cloud File Manager (Beta) – selected ENTERPRISE clients only
    • Minor bug fixes
    Content Editor
    • Clones of IFX take the latest position of the IFX that they are cloned from
    • Minor bug fixes for the user interface
    • Enhanced seating system
    • Additional checks are performed on seats to prevent multiple avatars from occupying the same seat
    • Tearing and distortion that occurred with some YouTube videos has been rectified
    • If you use a standalone VR headset and share a PowerPoint presentation, the full extent of each slide is now visible
    • When you view a recording made with a previous version of ENGAGE, the glasses worn by avatars accurately match those worn at the time of recording
    User Interface
    • The virtual keyboard is no longer displayed in the content menu on desktop devices
    Voice in Session
    • Audio on Oculus Quest 2 remains unaffected when the location changes within a session
    • The correct microphone is selected on an Android mobile device when you remove and then reinsert headphones
    Web Application
    • The web app defaults to English when your language preference cannot be determined
    Release v2.0.1
    October 20th, 2021

    • Additional improvements to the new system
    Oculus for Business
    • Resolved deployment issue with Enterprise devices
    • YouTube Videos
    • Fixed display issues with videos occasionally not playing
    Cloud File Manager (Enterprise Only)
    • Deleting a cloud file in content Editor caused menu to be unusable
    • Other minor bug fixes
    • Minor bug fixes
    Media Links
    • UI adjustments for Korean language
    • Performance alert button not working
    • Minor translation updates to the languages we support
    Release v2.0
    October 11th, 2021

    New Avatar System
    • Better tracking, locomotion, and body movement.
    • A garment filter system to allow you to quickly find the right clothing for your occasion
    • Additional selections of all types of clothing
    • Enhanced decal options
    • A wide-ranging new color palette selection for all types of apparel
    • Enhanced facial customization
    • Additional hairstyle options, eyebrow styling and color choices
    • New make-up and nail polish range with opacity and gloss option
    • Up to 10 full body avatars on standalone VR devices
    • Mobile avatar preview option
    • A new mirror mode lets you “be” your avatar as you create it
    • New enhanced avatar seating system allowing custom poses and predefined poses for specific apparel types
    New Locations
    • Hospital
    • Virtual Campus
    Cloud File Manager – Enterprise Only
    • Users now can save and upload any files to the cloud that are created inside ENGAGE
    • They also can upload and manage multiple types of media files & use them inside an ENGAGE session
    • NOTE – Access to this new beta feature will be limited for initial rollout to approved beta testers only for now
    Gizmo Feature Enhancement
  • Snap to ground function has an updated interface design with a dedicated snap to ground arrow
  • Increment snapping mode has a magnet mode which provides better increment snapping control for both position and rotation. This can be further fine-tuned with sensitivity controls.
  • Additional input modes allow you to adjust movements using Analog sticks and mouse wheel commands
  • Optimized interaction for better performance and usability
  • Voice In Session
    • System and software upgrades for improved service and stability
    Security and Performance
  • Important updates and improvements that benefits the stability of the platform
  • Input Field / Native Keyboard Improvements
  • Copying and pasting for iPhone and Android has been improved
  • Content Editor
    • Many small improvements to UX and UI
    • Recording can now be edited to force full body for selected users
    • Several improvements to content and SDK features
    Recording Playback issues
    • Minor fixes to recording playback issues
    Voice In Session
    • Several fixes for user voice when connecting and disconnecting during session, losing audio when changing location and when using headphones
    • Fixed issue with whiteboards where they were not visible to some users
    Media Player
    • A number of issues have been fixed for displaying slides, zooming, media volume and video display issues
    Release v1.9.2.3
    September 17th, 2021

    Quest & Quest 2
    • Web browser UI change required which impacted users who had Oculus Firmware v33 applied to their device.
    VoIP Update
    • Resolves an issue where mic can be lost when switching locations
    • NOTE – this was an Oculus Store & Oculus For Business patch ONLY
    Release v1.9.2.2
    September 15th, 2021

    • Input text fields cut and paste issue
    • Update to the Ticket Redemption logic
    • Translation Updates
    NOTE – This is a web and Apple Store patch ONLY