Release Notes

September 9th, 2022

IMPROVED

Security and performance
  • Applied important updates and improvements that benefit the stability of the platform.
Pico devices
  • Migrated to Pico Unity XR Platform SDK (Legacy) for stability and performance enhancements.
 
FIXED
Quest 2 devices
  • Fixed an issue that prevented display of the virtual keyboard at log-in on first launch of ENGAGE after a new install.
Pico devices
  • Fixed an issue where Pico Neo 3 headsets remained partially in away mode and prevented use of microphones and movement.
  • Fixed an issue where users couldn’t interact with the log-in screen after a new install on a Pico Neo 2 device.
  • Fixed an issue where the application could crash when changing locations or travelling through portals.
  • Fixed an issue where reloading content on a Pico Neo 2 or Pico Neo 3 device sometimes caused the application to crash.
Locations
  • Fixed an issue where the download of a new or updated location could timeout, and the user would be returned to the menu screen.
Recordings
  • Fixed an issue that prevented 3D pen drawings from being captured in recordings.
Media
  • Fixed an issue that could cause shared media to fail after playing content that included video.
Content Editor
  • Fixed puppet recording to ensure smooth transition between keys.
July 26th, 2022
FIXED

Content Editor
  • Fixed access to the file browser that’s used to select a replacement audio file for recordings
  • Fixed an issue that prevented the addition or removal of objects from the timeline until users restarted the ENGAGE app.
  • Restored the ability to use the same recording file multiple times on the timeline.
  • Restored use of shortest path when interpolating between rotation angles.
Recordings
  • Corrected the walk animation of avatars in recordings when the scale of the recording is changed.
Content
  • Fixed an issue where objects disappeared when content was ejected.
  • Fixed an issue where animated objects rotated in the wrong direction.
Media
  • Removed video playback on the Mars rover because it caused issues with any subsequent videos viewed in that Session.
July 16th, 2022

NEW

Content Editor
  • Fully redesigned the user interface to improve usability and provide intuitive access to new features.
  • Implemented a new curve editor for precise control over animations and to enable features such as ease-in and ease-out.
  • Added the ability to load recordings, snapshots, images, and 3D models into the Content Editor from the cloud file manager (Beta)
  • Note: Access to the cloud file manager is limited for initial rollout to approved beta testers only
Shared screen
  • Added support for macOS users to share their desktops.
  • Fully redesigned the user interface to improve usability and provide intuitive access to new features.
  • Expanded support for Windows OS users to share their desktops. This now includes many laptops that have both integrated and dedicated graphics chips.
  • Note: When a LITE user starts a Session, each user in the Session can share content for only 5 minutes in total.
Web Browser
  • Added a full-featured personal web browser to the in-Session menu and tablet, which users can choose to share with others.
  • Added a keyboard button to the web browser so that you can summon the virtual keyboard in situations where it does not auto-appear
Avatars
  • Introduced (beta) full finger tracking support for users with Valve Index controllers.
  • Enabled hats on low detail avatars.
  • Added subtle finger movements when avatar hands are idle.
Portals
  • Provided beta testers with the ability to create spawn point IFX.
  • Provided beta testers with access to the advanced portal IFX settings so that they can connect a portal to a specific spawn point.
  • Note: Access to portals and spawn points is limited for initial rollout to approved beta testers only.
Host Controls
  • Added permission controls for the new personal web browser.

IMPROVED

Shared screen
  • Improved performance and resolution of desktop sharing.
  • Maximized the display size of media on the shared screen for users who don't have access to playback controls.
  • Reorganized web links and cloud connections to be accessed through the new web browser and video links to be access through the shared screen.
  • Improved the user interface to search for and load video content, which includes in-app contextual help.
Media
  • Improved regional support for streaming video sources.
Avatars
  • Improved the Generate New Avatar tool to ensure a consistent avatar skin tone between random generations.
  • Increased sensitivity of VR hand controller tracking to minimize lost tracking when hands are held still or make only small movements.
  • Implemented more natural arm positions when users on VR devices raise their hands above their heads.
  • Updated the choice and design of clothing options for avatars that use My Face to ensure that only compatible options are available.
  • Improved the performance of full-body avatars.
  • Expanded the library of avatar clothing.
Camera
  • Changed the file format for images captured through the in-Session camera to .jpg to prevent graphical anomalies when the images are loaded into a Session as IFX.
Security and performance
  • Important updates and improvements that benefit the stability of the platform.
  • Improved informational accuracy of error messages.

FIXED

Avatars
  • Set hair to be invisible for avatars that use My Face when outfit overrides are applied. For example, when avatars wear space suits.
  • Adjusted facial appearance parameters so that default face shapes more closely match the preview thumbnails in the avatar editor.
  • Corrected transition to away mode on VIVE standalone headsets.
Content Editor
  • Fixed an issue where loading a file and then saving overwrote the previously loaded file.
  • Applied a fix to prevent recordings from disappearing when editing other elements or scrubbing through the timeline.
  • Fixed the operation of gizmo controls accessed from the timeline.
  • Fixed the operation of playback controls when the dope sheet is selected.
Controls
  • Corrected the annotated user controls images for affected devices.
Host Controls
  • Fixed an issue that prevented a user whose device entered away mode from being banned from a Session.
IFX
  • Fixed an issue where a user’s in-Session menu interfered with the use of interactive objects.
  • Removed permission for non-host users to delete all IFX in a Session.
Apple iPhone and iPads
  • Reduced the appearance of transparent regions on walls caused by clipping planes
Translations
  • Added translated text in parts of the application where they were missing.
Persistent Sessions
  • Fixed an issue where if a user in a Session logs in on another device, a duplicate persistent Session is created for users that subsequently try to join.
VR keyboard
  • Fixed access to the VR keyboard options menu when in tablet mode.
June 4th, 2022

 NEW

Avatars
  • Added skin tone picker in the My Face tool so that users can override the automatic skin tone selection.

 IMPROVED

Avatars
  • Improved the automatic skin tone selection and neck to body transition for avatars that use My Face.

May 21st, 2022


Improved


Avatars

  • Improved hair placement and appearance. 
  • Applied a more natural color to fingernails on avatars that use MyFace 
    • Improved the realism of avatar eyes over a wider range of distances. 
    • Restored translucency to light beams on avatar glasses that feature simulated lights. 
  • Cloud file manager – Enterprise only
    • Removed the ability to load images as IFX from the Cloud Files tab of your camera gallery if you don’t have IFX permissions in a Session. 
    • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now
  • Content Creator
    • Resolved issue with Skip to Time IFX. 
  • Events
    • Restored the ability to join a live Event through the list of live Sessions. 
  • IFX
    • Restored the ability to load an IFX snapshot in the location in which it was created. 
    • Resolved an issue where objects did not scale uniformly when a recording was loaded as an IFX.
  • Virtual keyboard
    • Restored the appearance of the virtual keyboard on desktop devices for IFX and location searches when the application language is set to Korean. 
    • Restored the ability to interact with the in-Session menu, web pages, and presentations when the virtual keyboard is active.
  • VIVE Sessions
    • Resolved log-in issue.
NEW

Avatars

  • Artwork style refresh, Hairstyles and design aligned more closely between platforms. 
  • New avatar clothing Full outfits 
  • New Character base mesh options, artwork refresh  
  • New Beard options (15 styles) 
  • New Avatar natural skin tone shader  
  • You can now apply decals to compatible full body outfits in the avatar editor. 

Camera 

  • The ENGAGE camera now includes a gallery feature, which you can use to view pictures that you have taken.

Cloud file manager – Enterprise Only

  • You can upload a picture that you take with the ENGAGE camera.  
  • You can now load 360 images in a Session and view them as spherical projection IFX.  
  • Files in your recycle bin no longer count towards your usage quota. 
  • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now 
  •  

Gizmo 

  • Reset button added to the gizmo so that you can return an object’s scale and rotation to initial values. 

Portals  – Enterprise Only

  • You can now teleport into a portal. 
  • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now 
  •  

Security and performance 

  • Implemented Session encryption for selected Enterprise customers on a trial basis. 

 

IMPROVED

 

Audio 

  • Increased sensitivity of microphones so that you can speak with a quieter voice on an Oculus Quest 2 headset and still be heard in a Session. This update enhances support for guided meditation and other wellness use cases.

Accounts 

  • Added Mx option for titles.

Avatars 

  • Implemented a new shader system that applies simulated lighting to avatars. 
  • Updated locomotion system, poses, and animations. 
  • Improved support to restrict custom outfits to specific Enterprise groups. 
  • Clothing decals can now be restricted to a specific Enterprise group. 
  • The low-detail avatar toggle is now a hover state. 
  • Improved accuracy of lip-sync in recordings. 
  •  

Gizmo 

  • Smoother and more fine-grained transformations are now possible. 
  • All transformations are now mapped to the left and right directions of the thumbstick on the right-hand controller. 
  • Reduced sensitivity of thumbstick translation for improved control. 
  •  

Portals – Enterprise Only

  • Significant improvements to the stability of portals.
  • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now 
  •  

Security and performance 

  • Important updates and improvements that benefit the stability of the platform. 

 

FIXED

3D pen 

  • 3D pen drawings have accurately synchronised positions for all users, both as they are drawn and when saved. 
  • 3D pen drawing is not interrupted when you draw over interactive objects, such as whiteboards. 
  • Users that join a Session after the creation of a 3D pen drawing now see the drawing. 
  •  

Accounts 

  • Ensured compatibility for older accounts to enable them to log in.

Audio 

  • If you connect a Bluetooth headset to an Android phone, ENGAGE uses the microphone on the headset. 
  • On Android phones, if you remove headphones in a Session, and then reinsert the headphones, audio output correctly switches from the speaker to the headphones. 
  • Update to ensure that a broader range of headphones are compatible with ENGAGE for iPhones.
  •  

Avatars 

  • Seated avatars that enter away mode adopt the correct pose. 
  • Controller timeout interval reduced to limit unrealistic poses when a user puts their hand controllers down. 
  •  

Cloud file manager – Enterprise Only 

  • File extensions cannot be edited in the web manager. 
  • Periods that appear within a filename are displayed in the ENGAGE app. 
  • You can delete content files from the cloud file manager screens when in a Session.
  • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now 
  •  

Content Creator 

  • When you use the Gizmo to move IFX, repeated selection of an axis does not affect thumbstick control. 

Events 

  • Missing language data for users no longer prevents attendee list pagination in the web manager. 

Locations 

  • Locations that previously only appeared in search results are now included in the appropriate public or Enterprise group list. 

Media 

  • The virtual keyboard no longer appears if your language is set to Korean and you share a web link. 

Objects

  • You can move images and sticky notes after you place them in front of a whiteboard. 

Recordings 

  • When you choose to replace the audio in a recording within ENGAGE, the selection is not restricted to image files. 
  • You can disable user IFX for any specified users that were captured in a recording. 

 

May 12th, 2022

  •  
IMPROVED


3D pen

  • Increased sensitivity of 3D pen.

Persistent Sessions

  • Improved UI related to managing passwords for persistent Sessions.

Portals

  • Improved stability of portals.

Security and performance

    • Additional updates and improvements that benefit the stability of the platform.
  • Voice in sessions
    • Prioritized 3D audio initialization to ensure that it takes effect immediately after you join a Session.

FIXED

  • Cloud connections
    • Updated DropBox cloud connection to be compatible with latest DropBox API security updates.
  • IFX
    • IFX that were set to a locked state in a persistent Session now remain locked after all users leave the Session.
  • Scalable Events
    • If you set a password for a scalable Event, all automatically generated instances now use the same password.
  • Whiteboards and Blackboards
    • Updated whiteboards and blackboards to ensure that each user’s drawings are visible to all other users.

 

March 1st, 2022

IMPROVED


Enterprise Administration Portal

  • Removed the Parent Group column from the Groups page to optimize page load. This information is still displayed on the Settings page for each individual group.

Security and Performance

  • Optimized Session and Event listings in both the ENGAGE app and web application to improve performance during peak load.
  • Additional updates and improvements that benefit the stability of the platform.
  •  

January 24th, 2022

NEW

  • Avatars
    • Improved facial expressions and animations for My Face avatars
  • Cloud File Manager (Beta) – selected ENTERPRISE clients only
    • As the recipient of a shared file, you can now see the name of the original owner of that file
    • You can now preview video, audio, and image files from the Cloud Files menu before you load them into a session

IMPROVED

  • Avatars
    • Improved consistency of skin tones when viewed on different devices
    • Improved avatar clothing, hair, proportions, and walk animations
  • Cloud File Manager (Beta) – selected ENTERPRISE clients only
    • Deleted files in the recycle bin now show the date on which they were deleted
    • You are now notified if you choose to update the details of a file and that update fails. For example, if the update is interrupted by a network issue
  • Content Editor
    • Clones of IFX take the latest position of the IFX that they are cloned from
    • Minor bug fixes for the user interface
  • Enhanced seating system
    • Improvements to the seated position of avatars
  • Locations
    • Improved spawn functionality in locations to ensure avatars are always placed optimally within the spawn zone on entry
  • Security and Performance
    • Important updates and improvements that benefit the stability of the platform

FIXED

  • Cloud File Manager (Beta) – selected ENTERPRISE clients only
    • Minor bug fixes
  • Content Editor
    • Clones of IFX take the latest position of the IFX that they are cloned from
    • Minor bug fixes for the user interface
  • Enhanced seating system
    • Additional checks are performed on seats to prevent multiple avatars from occupying the same seat
  • Media
    • Tearing and distortion that occurred with some YouTube videos has been rectified
    • If you use a standalone VR headset and share a PowerPoint presentation, the full extent of each slide is now visible
  • Recordings
    • When you view a recording made with a previous version of ENGAGE, the glasses worn by avatars accurately match those worn at the time of recording
  • User Interface
    • The virtual keyboard is no longer displayed in the content menu on desktop devices
  • Voice in Session
    • Audio on Oculus Quest 2 remains unaffected when the location changes within a session
    • The correct microphone is selected on an Android mobile device when you remove and then reinsert headphones
  • Web Application
    • The web app defaults to English when your language preference cannot be determined

 

December 9th, 2021

IMPROVED

 

  • Avatars
    • Additional improvements to the new system

 

FIXED

  • Oculus for Business
    • Resolved deployment issue with Enterprise devices
  • YouTube Videos
    • Fixed display issues with videos occasionally not playing
  • Cloud File Manager (Enterprise Only)
    • Deleting a cloud file in content Editor caused menu to be unusable
    • Other minor bug fixes
  • Avatars
    • Minor bug fixes
  • Media Links
    • UI adjustments for Korean language
  • MacOS
    • Performance alert button not working
  • Translations
    • Minor translation updates to the languages we support

 

October 2oth,2022

NEW

  • New Avatar System – Version 2.0 of ENGAGE brings an entirely new avatar system built from scratch with many new features and improvements
    • Better tracking, locomotion, and body movement
    • A garment filter system to allow you to quickly find the right clothing for your occasion
    • Additional selections of all types of clothing
    • Enhanced decal options
    • A wide-ranging new color palette selection for all types of apparel
    • Enhanced facial customization
    • Additional hairstyle options, eyebrow styling and color choices
    • New make-up and nail polish range with opacity and gloss option
    • Up to 10 full body avatars on standalone VR devices
    • Mobile avatar preview option
    • A new mirror mode lets you “be” your avatar as you create it
    • New enhanced avatar seating system allowing custom poses and predefined poses for specific apparel types
    • Much more
  • New Locations
    • Hospital
    • Virtual Campus
  • Cloud File Manager – Enterprise Only
    • Users now can save and upload any files to the cloud that are created inside ENGAGE
    • They also can upload and manage multiple types of media files & use them inside an ENGAGE session
    • NOTE – Access to this new beta feature will be limited for initial rollout to approved beta testers only for now

IMPROVED

  • Gizmo Feature Enhancement
    • Snap to ground function has an updated interface design with a dedicated snap to ground arrow
    • Increment snapping mode has a magnet mode which provides better increment snapping control for both position and rotation. This can be further fine-tuned with sensitivity controls.
    • Additional input modes allow you to adjust movements using Analog sticks and mouse wheel commands
    • Optimized interaction for better performance and usability
  • Voice In Session
    • System and software upgrades for improved service and stability
  • Security and Performance
    • Important updates and improvements that benefits the stability of the platform
  • Input Field / Native Keyboard Improvements
    • Copying and pasting for iPhone and Android has been improved
  • Content Editor
    • Many small improvements to UX and UI
    • Recording can now be edited to force full body for selected users
    • Several improvements to content and SDK features

FIXED

  • Recording Playback issues
    • Minor fixes to recording playback issues
  • Voice In Session
    • Several fixes for user voice when connecting and disconnecting during session, losing audio when changing location and when using headphones
  • Whiteboards
    • Fixed issue with whiteboards where they were not visible to some users
  • Media Player
    • A number of issues have been fixed for displaying slides, zooming, media volume and video display issues

 

October 10th, 2022

Fixed

  • Quest & Quest 2
    • Web browser UI change required which impacted users who had Oculus Firmware v33 applied to their device.
  • VoIP Update
    • Resolves an issue where mic can be lost when switching locations
  • NOTE – this was an Oculus Store & Oculus For Business patch ONLY

 

September 17th,2021

Fixed

  • iPhone
    • Input text fields cut and paste issue
  • Events
    • Update to the Ticket Redemption logic
    • Translation Updates
  • NOTE – This is a web and Apple Store patch ONLY

 

September 15th, 2021