Since January 27, 2025, the following release notes are only for the ENGAGE application that you install on a device. For information about updates to web applications, see the web manager and Enterprise Admin Portal release notes.
Release Notes
Release v4.0.1- April 14, 2025
Applied to Windows PC devices only.
FIXED
- Fixed an issue with headset tracking on Meta Quest Link.
Release v4.0.0.1 - April 8, 2025
v4.0 of the ENGAGE application received these updates automatically.
FIXED
- Fixed an issue that could prevent a user from accessing the Experience Editor.
- Fixed an issue that could prevent a user from starting a Just Me session.
- Fixed an issue that could prevent non-group members from being able to access a commercial session.
Release v4.0 - March 31, 2025
Watch the v4.0 release video on YouTube.
Important: With this release, ENGAGE no longer supports Chromebooks.
NEW
Drawpad
- Added a new personal drawing pad that includes the following features:
- Draw in private on your personal Drawpad or connect to a public whiteboard.
- Have multiple users connect their Drawpads to a public whiteboard for collaborative drawing.
- Copy a drawing from a public whiteboard to your personal Drawpad.
- Copy a drawing from your personal Drawpad to a public whiteboard.
- Draw with either hand. Resize and reposition the Drawpad when in VR.
- Save a drawing as an image file.
- Have the Drawpad automatically resize to match the aspect ratio of the whiteboard that it connects to.
- Use multiple brush types and a palette with customizable color and transparency settings.
- Added the ability for a user with a Meta Quest 2, Quest 3, or Quest 3S headset and a Logitech MX Ink stylus to anchor their Drawpad to a physical, real-world surface, such as a desk or wall. The user then has the tactile experience of drawing on a physical surface.
- Added host settings to control whether Drawpads are available in a session and whether non-hosts can connect their Drawpad to a whiteboard.
Whiteboards
- Added the ability for the drawings on a whiteboard to be captured in a spatial recording.
- Added the ability to connect whiteboards together, so that anything drawn on one whiteboard is mirrored to another.
- Redesigned the tool panel used when drawing on a whiteboard in VR.
- Added the new Drawpad as the interface when using a whiteboard on a desktop device.
- Added the ability for users on Android phones and tablets, iPhones, and iPads to draw on whiteboards.
- Added a Whiteboard folder to Cloud File Manager, where saved whiteboard and Drawpad images will be placed.
Video recording
- Added the ability to capture a 2D video recording from either an avatar’s point of view or the view from a camera IFX. Users can add multiple camera IFX and switch between capture sources during the recording.
User input
- Added support for the Logitech MX Ink stylus for users of Meta Quest 2, Quest 3, and Quest 3S headsets. This includes left and right handed use for drawing on surfaces, adjusting line style in response to applied pressure, drawing in the air with the 3D pen, and navigating through ENGAGE.
Controls
- Added the ability to press the Z key or middle mouse button on desktop devices to toggle between looking around and interacting with the environment. This is an alternative to holding down the left mouse button or space bar to look around.
- Added the ability to press the B key to toggle the visibility of IFX bubbles.
Sessions
- Introduced limits on the number of LITE users that can join persistent sessions, as well as sessions or events that include access restrictions. The limits depend on the license of the user that creates the session or event, or the group that owns the persistent session.
- Added commercial sessions. These are like persistent sessions, but don’t limit the number of LITE users that can join.
- Added an indicator on the in-session menu that shows the LITE user limit and how many are currently in the session.
- Added a notification to hosts when a LITE user has failed to join because the session has reached its limit of LITE users.
- Made the ability to lock a session an Enterprise-only feature.
Host controls
- Added a host control to turn off the ability for users to open a mixed reality passthrough window.
Experience Editor
- Renamed the Content Editor to the Experience Editor. The files that users create in the Experience Editor are now called Experiences.
Recordings
- Renamed the Recordings folder in Cloud File Manager to Spatial Recordings.
- Introduced a new landing page for recordings that clarifies the differences between Spatial Recordings and the new Video Recording feature.
Log-in
- Added an option to send a bug report on the dialog that appears if there is a log-in error.
IMPROVED
AFX
- Updated the AFX grab system on desktop devices to be more user-friendly in the recently updated input system.
Host controls
- Reduced the space requirements when a host summons users in a session and set all users to be summoned to the same point.
Accessibility
- Improved WCAG compliance.
User input
- Enabled users on VR devices to use the trigger button to select UI elements at close range. Previously, tapping was the only way to select UI elements at close range.
Security and performance
- Applied important updates and improvements that benefit the stability of the platform.
- Re-engineered the log-in code to improve security and robustness.
Log-in
- Improved the log-in process so that if a user enters valid credentials and selects Remember Me, but log-in fails for some other reason, the user’s account is still remembered.
- Improved the application’s response to log-in errors when Remember Me is in use.
- Implemented a pop-up message to communicate download progress, which includes a cancel button that interrupts the process.
- Replaced error messages displayed on the log-in page with pop-up messages.
AI
- Updated the default ElevenLabs voice to a more recent model. Users can override it with their own selection.
Bug reports
- Changed the server that bug reports are sent to so that users on more restricted networks can still log bugs.
Sticky notes
- Adjusted the selectable area for delete and lock buttons to better match the boundary of the button graphics and prevent accidental selection.
Account creation
- Improved error messaging related to an invalid email address.
FIXED
Log-in
- Fixed 2FA code entry so that users on desktop devices can submit with the return key and users on VR devices can submit with the return button on the virtual keyboard.
Experiences
- Fixed an issue that could prevent a user from viewing their Enterprise group’s library of Experiences.
IFX
- Fixed the moving seats that are used in some vehicle IFX.
Spatial recordings
- Fixed the ability to replace the audio in a spatial recording.
Shared Screen
- Fixed an issue that could cause no screens to be detected when a user attempted to share their desktop.
Account creation
- Fixed an issue that caused a user’s credentials to be rejected the first time they tried to log in to ENGAGE after they registered for an account in the web manager.
- Fixed the process to sign up for a new account in the application, so that if it is interrupted at the final stage, a user is reminded to set a username when they attempt to log in.
- Fixed UI coloring that highlights which fields have an error so that they return to default after the error is corrected.
- Added missing error message when password field is left blank.
User input
- Fixed the ability to activate selection triggers at long distances on VR devices.
PICO
- Fixed an issue that caused the selection ray and laser pointer to be misaligned.
PC
- Fixed the ability to use the X button to close the application without experiencing a delay.
AI Builder
- Fixed an issue that caused the AI model to revert to gpt-4o-2024-11-20 if the AI character was previously saved to use the AI Assistants API.
- Fixed the list of created AI characters so that users can see more than 25.
Experience Editor
- Fixed an issue that could prevent a user on a Meta Quest headset from being able to save an experience.
- Fixed searches in the IFX library so that they persist between visits to the page.
- Fixed use of the X button to close the color picker.
Mixed reality
- Fixed the application’s request for permissions that are required to use mixed reality.
Valve Index
- Fixed an issue with PCVR that caused a user to lose hand tracking if the ENGAGE application window lost focus.
VR keyboard
- Fixed an issue that caused the delete key to not work in some areas of the UI.
- Fixed an issue that could cause a user to accidentally move their virtual keyboard while it was hidden.
Sessions
- Fixed enforcement of session creation rules at API-level to remove reliance on enforcement in the application.
Connections
- Fixed the online status indicator so that users appear as online when logged in to the ENGAGE application on a device, and not if only logged in to a web application.
Localization
- Fixed missing title in free-movement pop-up when the application is set to Arabic.
Release v3.10.1.1 - February 25, 2025
Support for Chromebooks will be removed in the next major release.
v3.10.1 of the ENGAGE application received these updates automatically.
IMPROVED
- Prevented the display of public banners in the carousel when a user is a member of a group that has turned off access to public sessions. Public banners may include links to public sessions, such as ENGAGE LINK plazas.
- Applied important updates and improvements that benefit the stability of the platform.
Release v3.10.1 - December 17, 2024
Support for Chromebooks will be removed in the next major release.
To update to the latest version of ENGAGE on a Meta Quest headset, its firmware must be v69 or later. For more information, refer to Update the software for your Meta Quest.
NEW
- Added new session settings to give non-host users permission to change the location and load content.
IMPROVED
- Filtered AI character responses to remove the # symbol and prevent unintended shouting.
FIXED
Sessions
- Fixed an issue that could cause a location to appear as only a black screen when a user joined a session.
- Fixed an issue that prevented users from joining a passworded persistent session.
- Fixed an issue that caused standard sessions to remain visible in the public listing after all users left.
- Fixed an issue that could cause an outfit override to be applied outside of the designated region.
Avatars
- Fixed an issue that could cause a user’s avatar to not be visible in a session.
- Fixed the haptic feedback that occurs when two avatar hands collide.
- Fixed image uploads for the My Face service.
Enterprise Admin Portal
- Fixed the ability to invite new users to a group when there is an open invitation for a user with the owner role.
- Fixed calculations relating to persistent session quotas.
Content Editor
- Fixed an issue that prevented users on VR devices from selecting buttons in content.
- Fixed an issue that could cause some objects in a piece of content to not appear for some users.
AFX
- Fixed activation of the OnEnable node when a game object with an AFXEngine component is disabled and then reenabled.
Release v3.10 - December 7, 2024
Support for Chromebooks will be removed in the next major release.
To update to the latest version of ENGAGE on a Meta Quest headset, its firmware must be v69 or later. For more information, refer to Update the software for your Meta Quest.
Watch the v3.10 release video on YouTube.
NEW
Input
- Changed navigation controls on desktop devices so that a user doesn’t automatically look around when they move their mouse. This makes it easier to interact with 3D objects and menus, and to multi-task in other applications. When a user wants to look around, they can hold the left mouse button, the middle mouse button, or the space bar.
- Added clickable on-screen UI to control microphone mute status and trigger emojis.
- Added an option to invert mouse controls on a desktop device.
- Enabled the use of both hand controllers to interact with menus.
- Enabled VR users to type on the virtual keyboard by tapping keys with their hand controllers.
Quick links
- Implemented a system to speed up access to sessions. After a user opens a quick link in their browser, they see a prompt to go directly to that session when they log in to the application on any device.
- Added an option in the Enterprise Admin Portal to invite all group members to a specific persistent session. Users see a prompt to join the session when they log in, as though they had used a quick link. Contact support to request access to this feature.
- Added an option to the Invite panel in a session for users to copy a quick link to the session.
- Added a column to the list of persistent sessions in the Enterprise Admin Portal that displays the quick link for each persistent session.
Enterprise Admin Portal
- Created a new role of Supervisor. This role gives a user read-only permission for the group to which they’re added.
- Implemented an option to force users added through a bulk import to set a new password when they first log in.
- Added the ability to see which group is a user’s default on the Memberships tab of a user’s information page, and on a Membership information page.
- Added the ability to export data from the users, invitations, groups, memberships, and sessions pages.
Artificial intelligence
- Added new languages for voice recognition when interacting with AI characters. Users can now select a regional variation of their selected application language.
- Added the option to use the Meta Llama AI service, accessed through Amazon Bedrock, for AI characters in ENGAGE.
- Added processing to remove special characters included in text returned by AI services to prevent them from being verbalized. For example, AI characters no longer preface bullet point lists by saying the word asterisk.
- Added a subfolder named AI-Generated to the Images folder, where images generated by AI services will be saved.
Cloud File Manager
- Added an option for users to empty their recycle bin and permanently delete the files.
Device management
- Added support for the Immersive Learning Platform (ILP) as an MDM for Meta Quest devices.
IMPROVED
Security and performance
- Updated to Unity 2022.3 to improve support for Apple M1 and M2 chips, and enable other performance improvements and enhancements.
Cloud File Manager
- Replaced the video conversion service with one that is more reliable and resilient.
- Added an Optimization field to the file information panel for images, which indicates the current state of the optimization process for that image.
- Updated the pagination UI.
- Updated the file creation and modified dates to use the standard format used elsewhere in the application.
Version updates
- Added an option to open the Google Play store or Apple App store when an update is available for the ENGAGE application on the corresponding platform.
AFX
- Released the production version of AFX and made it available to all users of the ENGAGE SDK.
- Added subgraph nodes that can be used like custom nodes.
- Added variable nodes to store values locally within a graph.
- Added additional nodes that provide functionality from the MathF library.
- Added register nodes that can be used to register and access references to ports.
- Added an instantiate node to spawn new objects.
- Added a GameObject Pool node that can be used to implement basic object pooling.
- Added nodes to set integer and trigger properties of Animators objects.
- Added a Vector2 reference node.
Enterprise Admin Portal
- Added a setting to the bulk user import process so that any existing users included in the import file are added to the group instead of being skipped.
- Split the user information page into Details, Security, and Memberships tabs.
- Added an Invitations tab to the newly restructured user information page.
- Split the persistent session page into Details, Security, and Hosts tabs.
- Added ‘(disabled)’ to the breadcrumbs when a group is disabled so the state of the group is more obvious.
- Added Parent Group Name as a filter option for advanced searches.
Teleport
- Replaced the teleport sit marker with a higher resolution, language-neutral version, and moved the ghost seat closer to the actual seat position.
Input
- Removed the head-tracking gaze cursor that appeared when hand tracking was lost.
Groups
- Implemented additional checks to ensure consistency in the assignment of a default group when a user’s group membership changes.
My Face
- Added a percentage progress indicator when a My Face is generated.
Single sign-on
- Refined the logic that determines when a user should be notified by email about changes to the way that they log in.
Host controls
- Prevented LITE users from being made co-hosts in a session, to improve security.
FIXED
Events
- Fixed the guest list toggle, which had reversed functionality.
- Fixed event creation by PLUS users to prevent the overbooking warning from appearing unnecessarily.
- Ensured that midnight appears as 00:00 instead of 24:00 in event listings.
- Fixed an issue with scalable events so that if a user leaves and rejoins an event, they join the first instance that has capacity.
- Fixed an issue in scalable events that caused the user count on the in-session menu to be incorrect.
Meta
- Fixed an issue that could cause user input to stop registering in the personal web browser on Quest headsets.
VR headsets
- Fixed muting on VR headsets to ensure that if a user was unmuted before they entered away mode, they are unmuted when they return.
Enterprise Admin Portal
- Fixed the ability for users with an owner or admin role in a group to create invitations in any of their subgroups.
- Ensured that if persistent sessions are turned off in a parent group, no settings related to persistent sessions appear in subgroups.
- Fixed an issue that enabled multiple users to be invited with the owner role if a group didn’t have a user with that role.
- Fixed the ability to include apostrophes in the names of groups.
- Fixed the calculation of persistent session quota usage.
- Ensured that after a user creates an invitation to a group, they return to the Invitations tab for the group, instead of being taken to the site-wide invitations section.
- Ensured that when a user views an invitation, the breadcrumbs and other UI reflect the hierarchy of group > invitations, instead of presenting site-wide invitations.
- Fixed an issue that could prevent a user from reenabling a subgroup because it was incorrectly reported that there were insufficient licenses available.
- Ensured a consistent order to session settings both when viewing and editing.
- Fixed bulk imports so that the added date for user profiles is always the date of the import.
- Fixed an issue that could cause a user’s chosen language to be incorrectly listed on the user’s information page.
Microphone
- Fixed the option to mute LITE users so that non-LITE users aren’t also affected.
- Fixed the notification when a host requests that a user unmutes their microphone.
Input
- Fixed the ability to place the text cursor (caret) at a specific position in a text field when using hand controllers.
Cloud File Manager
- Fixed the preview of images, audio, and video when viewed in the web manager.
- Ensured that restoring files from the recycle bin also restores any shared status that they had.
- Fixed an issue that could prevent a user from being able to move a folder.
- Blocked the upload of gif, webp and ico files.
Video
- Fixed the display of feedback to a user if they attempt to play a YouTube video through an invalid URL.
AFX
- Fixed Greater than and Less than comparison nodes to accept any combination of float and integer inputs.
- Fixed the Multiply Quaternion by Vector3 node to output a Vector3.
- Fixed the copying and pasting of nodes so that the slot manager is updated.
SDK
- Fixed an issue that could prevent users from being able to access locations and IFX that they had uploaded.
Content Editor
- Fixed an issue that could cause the visibility icons to not be shown in the curves editor.
Single sign-on
- Fixed an issue where use of the zoom option during SSO authentication caused some views in the application to be scaled incorrectly after the user logged in.
Localization
- Fixed the display of localized text that was cut off in the UI.
User interface
- Fixed the display of text on the information page that’s displayed when a URL is blocked to make it WCAG compliant.
- Fixed the display of text in user input fields when the text is selected, to make it WCAG compliant.
Sessions
- Fixed an issue where if multiple users who were members of different groups used the same device, one of the users could sometimes not start a new session.
Release v3.9.1 - October 11, 2024
FIXED
In-Session tablet
- Fixed the menu buttons on the VR tablet to reduce the distance at which they’re activated.
Host Controls
- Fixed an issue that limited the areas in which a host could use the Summon All tool.
IFX
- Fixed the ability to enter a spawn point name in a Session Portal IFX.
iOS
- Fixed an issue that caused terrain in some ENGAGE locations to display as white surfaces on iPhones and iPads.
Content Editor
- Fixed an issue with key responsiveness on the virtual keyboard when used in the Content Editor.
- Fixed an issue that could cause changes to start and end times made in the Effect Options panel to not be saved when an object was edited for the first time.
Cloud File Manager
- Fixed an issue that prevented video files with an obsolete CDN address from playing in ENGAGE.
- Fixed the appearance of the file format dialog that appears when a user plays a video from cloud files.
SDK
- Fixed an issue that caused TextMeshPro assets to display incorrectly in user-created locations.
AFX
- Fixed an issue that caused the ForEach node to no longer work in graphs created with the alpha release.
- Fixed the GameObject Set Layer node.
Release v3.9.0.2 - October 10, 2024
An update for web applications and services only. v3.9 of the ENGAGE application received these updates automatically.
IMPROVED
Quizzes
- Made it easier to reorder questions.
FIXED
Quizzes
- Fixed the grading of quiz questions to ensure that the marks awarded for a question cannot exceed the maximum available.
- Fixed the quiz results page shown in the application so that it becomes scrollable when required.
- Fixed the calculation of statistics on the quiz results page.
- Fixed an issue that caused changes to the order of questions to be reverted when a question was edited.
Events
- Fixed an issue that could cause an Event page to be blank in the web manager the first time that a user viewed it.
Release v3.9.0.1 - October 2, 2024
An update for web applications and services only. v3.9 of the ENGAGE application received these updates automatically.
FIXED
Events
- Fixed an issue that caused some UI elements to initially be hidden when a user edited an Event that was overbooked.
- Fixed an issue that could cause a description entered when creating or editing an Event to not be saved.
- Fixed an issue that could cause an Event to remain open and continue to be listed in the application.
- Fixed an issue that could cause an image uploaded for an Event listing to be cached and applied to an event that was subsequently edited.
Cloud File Manager
- Fixed an issue that caused Cloud File Manager pages to load slowly when accessed in a session.
- Fixed an issue that prevented images taken with the in-session camera from being loaded in a session.
- Fixed an issue that caused file descriptions in Cloud File Manager to show the incorrect owner to users with whom the file had been shared with read only permission.
Sessions
- Fixed an issue that prevented users from joining a single-user scalable session, such as Tutorial Island.
Release v3.9 - September 27, 2024
ENGAGE will withdraw support for Chromebooks by the end of 2024.
NEW
Artificial intelligence
- Launched the School of AI – where users can talk with 20 different historical figures whose lives spanned from the ancient world to the US civil rights era. As part of the launch, all ENGAGE users will have access to the School of AI during the month of October. To arrange access after this time, please contact sales.
Keyboard
- Replaced the keyboard that appears for VR users with a version that has an improved layouts for each language, custom layouts for specific input types, easier access to common keys and commands, and can be repositioned in 3D space.
- Detached the keyboard so that it no longer obscures other parts of the UI.
- Enabled users to grab and move the keyboard to their preferred position.
- Improved the layout and provided easier access to shortcuts, the number pad, and arrow keys.
- Added more symbols and special characters.
- Implemented custom keyboards for special input fields.
- Added the ability to hold down keys for continuous input. For example, when deleting text.
- Implemented modern, intelligent capitalization behavior.
Enterprise Admin Portal
- Added the ability to move or copy a user’s group membership between groups.
- Added an advanced search for groups, memberships, users, invitations, and persistent sessions.
- Added Invitations and Memberships pages that show collated views from all the groups where the user is an owner or admin.
- Added a field to display the date when a user last logged in to ENGAGE.
AFX
- Added a graphical programming language to the ENGAGE SDK that can be used to add advanced functionality to IFX and locations. For more information or to request to join the early access program, contact support.
Events
- Added the ability for an Enterprise group member to choose one of the group’s persistent sessions as the destination in which to hold an Event.
- Set events that are associated with a persistent session to automatically start at the designated time. This removes the need for an event organizer to manually start the event. The event will also automatically be removed from the event list at the designated end time.
- Added the ability for users to create events that are accessible to members of their Enterprise group only.
Session settings
- Added an option for hosts to set all users who are in a session, or join later, to appear as basic avatars.
Sessions
- Updated session creation so that all sessions created by a member of an Enterprise group are owned by an Enterprise group. This enables Enterprise features and services to be available in standard Sessions.
Quizzes
- Added an option to control whether answer order is randomized in a multiple-choice question.
Avatars
- Added the ability to replace the public list of outfit options with a custom collection for a specific Enterprise group.
IMPROVED
Video
- Increased the maximum resolution for YouTube videos to 1080p in standard locations and 4k in UHD locations.
Avatars
- Implemented progressive download of outfit thumbnails to reduce the possibility that a slow connection will cause the application to become unresponsive.
- Replaced gender labels with body shape options in the avatar editor.
Enterprise Admin Portal
- Enhanced the Select All option on the Group Memberships page to enable a user to select either all memberships listed on the page or all memberships in the current search results.
- Added column order sorting on the memberships, invitations, groups, and subgroups pages.
- Added a Parent column to the group listing page to easily identify which groups are subgroups and link to the parent group.
- Added validation and feedback to prevent the use of invalid characters in the name of a group or subgroup.
- Improved the clarity of the error message displayed if a user tries to reduce the assigned quota for a subgroup to below the current membership.
- Removed the subgroup counter from the group listing page to improve performance.
- Improved the UI of the bulk import panel.
Audio
- Implemented a more efficient process to distribute audio returned by text-to-speech services. For example, when users interact with an AI agent.
Persistent sessions
- Set persistent sessions to reset their location to the ENGAGE Hub if there is an error loading the current location.
Events
- Updated automated emails related to events to make key information more prominent.
Mixed Reality
- Updated the location anchor to appear in front of a user when they choose to reset their anchor’s placement.
Cloud File Manager
- Added clearer messaging for when an upload fails because the file exceeds the maximum upload size.
UI
- Standardized the presentation of dates and times shown in the application.
Host settings
- Adjusted the order of host settings so that the 3D Audio toggle setting is adjacent to the 3D Audio Distance setting.
Profile
- Updated the list of prefixes.
ENGAGE LINK
- Improved consistency in the sequence of dialogs that a user may see when they join a plaza from the ENGAGE LINK map.
FIXED
Video
- Fixed the display of 2D 360 YouTube videos.
- Fixed the display of 3D 360 videos on Android-based devices, which includes most standalone VR headsets.
- Fixed an issue that caused chroma key videos to display in low resolution on VR devices.
- Fixed an issue that caused users who joined a session after a YouTube video was muted to still hear the audio.
- Fixed support for YouTube videos loaded through a /live or /short URL.
AI
- Fixed an issue that could cause some users in a session to not hear an AI character’s responses.
Accounts
- Fixed an issue that caused Remember Me settings to be lost when a user lost their network connection during use of the application.
- Fixed an issue that prevented use of a VIVE account to log in to ENGAGE.
Cloud File Manager
- Fixed an issue that could prevent a user from uploading images to CFM.
- Implemented automatic deletion of files from the recycle bin after 5 days.
Avatars
- Fixed an issue that could prevent a user from changing their height when they used imperial units.
- Fixed an issue that could cause an avatar to appear in the wrong pose and position when it first loads in a session.
- Fixed an issue that caused a height entered as 5 ft. to be displayed as 4 ft. 12 in.
Metatraversal
- Fixed an issue when a user walked through a metatraversal portal that caused their avatar to continue moving while the Meta menu was open.
Events
- Fixed an issue that could prevent a user from being able to update the scheduled start date for a scalable event.
- Fixed an issue that caused the persistent session field to not be reset when a user was creating or editing a scalable event and changed the group.
- Fixed an issue that caused the attendees and interested counts to show as zero when events were viewed on the Attending or Interested tabs of the Events page.
- Fixed an issue that could cause the Advanced Settings button to appear with blue text on a blue background when creating or editing an Event.
- Fixed an issue that caused events on the same day to be split into separate entries on the event listing page in the web manager.
- Fixed an issue that caused the duration label on an event listing page to not immediately update when the application language was changed.
Recordings
- Fixed an issue that could cause a user’s microphone to cut out if they were recording and had an unstable network connection.
- Fixed an issue that could cause a warning about recording more than five users to appear when less than five users were selected.
Session
- Fixed an issue that could cause host and microphone icons to be incorrectly positioned within a user’s nameplate.
Web Manager
- Fixed an issue that caused the burger menu in the top-left corner of the web manager to not be selectable on mobile devices in portrait mode.
- Fixed an issue that prevented users from updating a previously created IFX or location to add or remove bundle files.
Mixed Reality
- Fixed the button to leave the mixed reality room and set up room space that appears when a user’s device isn’t fully set up to use mixed reality.
Localization
- Fixed an issue that could prevent a user from being able to log in when their device used the Hijri calendar.
- Added translations to some areas of the application where they were missing.
Enterprise Admin Portal
- Fixed an issue that could cause the date when a user joined a group to be blank.
- Fixed an issue that could cause an error to be displayed when ordering a list of persistent sessions.
- Fixed an issue that caused the order of the create and bulk delete buttons on the Memberships page to change depending on the route that you took to reach the page.
- Added checks to ensure that re-enabling a subgroup doesn’t cause a client’s user quota to be exceeded.
- Fixed an issue that caused deleted files to appear in the recycle bin of users that the files were shared with.
- Removed buttons from the Branding page that should not appear on that page.
- Fixed an issue that could cause the copyright notice to overlap the log-in UI.
Sessions
- Fixed the tooltip text on the session creation screen.
UI
- Fixed an issue that prevented user uploaded IFX and locations from being sortable or filterable in the ENGAGE application.
- Fixed an issue that caused the in-session microphone icon’s visibility to be turned off after a change in location.
Release v3.8.2 - September 02, 2024
ENGAGE will withdraw support for Chromebooks by the end of 2024.
FIXED
- Fixed an issue that could cause content to not play for users who joined after the content had started.
KNOWN ISSUES
This release of ENGAGE has the following known issues, which we are working to resolve in a future update:
- YouTube videos may not play on Apple iPhone or iPad devices.
- 360 YouTube videos cannot be viewed on any device.
Release v3.8.1 - August 30, 2024
ENGAGE will withdraw support for Chromebooks by the end of 2024.
NEW
- Added support to play videos encoded with the H.264 codec on Windows and macOS devices. Android-based devices, which includes most standalone VR headsets, already support H.264 encoded videos.
FIXED
- Fixed the playback of YouTube videos when loaded through a URL or a search.
- Fixed an issue on desktop devices that prevented some videos from playing in the personal web browser. For example, videos on the YouTube and Vimeo websites.
KNOWN ISSUES
This release of ENGAGE has the following known issues, which we are working to resolve in a future update:
- YouTube videos may not play on Apple iPhone or iPad devices.
- 360 YouTube videos cannot be viewed on any device.
Release v3.8.0.8 - July 31, 2024
An update for web applications and services only. v3.8 of the ENGAGE application received these updates automatically.
IMPROVED
- Removed the “Edit details” and “Delete” options for root Cloud File Manager folders in the ENGAGE application.
FIXED
- Fixed an issue that prevented logging in to the Enterprise Admin Portal with Remember Me selected after the initial period for Remember Me expired.
Release v3.8.0.7 - July 22, 2024
An update for web services only. v3.8 of the ENGAGE application received these updates automatically.
FIXED
- Fixed events created by users who have both a PLUS and an ENTERPRISE account to ensure that the attendee limit is set to 70.
Release v3.8.0.6 - July 11, 2024
An update for web applications only
FIXED
- Fixed an issue that could cause locations uploaded through the web manager to not be accessible.
- Fixed an issue with the listing of files and folders in Cloud File Manager, which could also cause slow load times.
Release v3.8 - June 14, 2024
NEW
Security and performance
- Implemented a new Session management service to reduce reliance on third-party services and enable the development of new features.
Content Editor
- Added an option to change between linear and smooth interpolation when creating keyframes. Linear interpolation is the default setting.
Single sign-on
- Added email notifications that are sent to an Enterprise group owner if SSO is turned on or off.
Enterprise Admin Portal
- Added the ability for group admins to manage persistent sessions, but also added a setting to restrict management to group owners only.
- Added new fields to record license type, country, and geographic region for Enterprise groups.
- Added a Remember Me option to the log-in page.
License
- Added automated emails to remind clients when their license is due for renewal.
Web manager
- Added a mandatory step for users to set a time zone if their account was created without one. For example, after a bulk upload through EAP.
IMPROVED
Content Editor
- Set the floating editor panel to move with the user when they are in VR.
Persistent sessions
- Set host permissions to be automatically revoked from users who are added as co-hosts in a persistent session but aren’t a member of the owning group
- Added detailed information about persistent session quota usage in EAP, which includes a summary of how much of the quota is used by subgroups.
- Added the ability to bulk delete persistent sessions.
Mixed reality
- Improved the flow of the mixed reality tutorial to return a user to the setup instructions after they place a location anchor.
Enterprise Admin Portal
- Added the name of the owning group to the persistent session details page.
UI
- Changed the default fonts used on the ENGAGE platform to Roboto and versions of Noto Sans.
FIXED
Recordings
- Fixed an issue that prevented a user from replacing the voice in a recording.
Persistent sessions
- Fixed an issue that could cause group owners and admins to not receive host permissions when joining a persistent session.
- Fixed the synchronization between an active persistent Session and EAP when host permissions are added and removed.
Enterprise Admin Portal
- Fixed an issue where if a parent group had zero available licenses, a group owner was incorrectly prevented from joining subgroups.
- Fixed membership calculations so that group owners and admins can create invitations when all of their group quota has been used, so long as the invite is to a member of either the parent or a subgroup.
- Fixed an issue that caused the Sessions menu option to appear for a group that did not have access to persistent sessions.
- Fixed an issue that prevented a user from assigning additional hosts to a persistent session during the creation of a persistent session if they followed the link from the side menu.
- Fixed persistent session quota calculations to include persistent sessions created in subgroups.
- Fixed the deletion of invitations to the group so that after a user deletes an invitation, they are automatically navigated to the list of remaining invitations.
- Fixed an issue that delayed the breadcrumbs from updating when a user changed the name of an Enterprise group.
AI
- Fixed an issue that could cause AI characters to become unresponsive if a user selected the option to cancel during a reply.
- Fixed an issue that could cause AI-generated images to not load.
Web manager
- Fixed an issue where if a user with an unverified account attempted to log in, the log-in button was disabled after they were informed that they needed to verify their account.
- Fixed the Remember Me option on the log-in page.
- Fixed an issue that caused language selection made on the log-in screen to overwrite the language selection in a user’s profile.
- Fixed the account creation screen to display a more user-friendly message when the entered passwords do not match.
Portals
- Fixed an issue that could cause spawn points loaded through snapshots to not be recognized.
Cloud File Manager
- Fixed an issue that caused an error to be displayed when a user viewed an item in the recycle bin.
- Fixed an issue that caused the share option to not appear for files on the Recent tab.
- Fixed an issue that could cause incorrect icons to be displayed for options in the actions menu for files.
- Fixed an issue that caused files related to IFX uploads to incorrectly appear on the Recent tab.
Events
- Fixed an issue that prevented Event images from being included in Event emails.
- Fixed the link associated with the ENGAGE logo on Events pages when the user is not logged in so that it leads to the web manager log-in page.
- Fixed the height of input fields on the Event list pages to match adjacent buttons.
Content Editor
- Fixed an issue that could cause the grip to resize the editor panel to not appear on VR headsets.
Accounts
- Fixed the error message that is displayed in the ENGAGE application when a user’s account is disabled.
Content uploads
- Fixed the display of titles and descriptions for uploaded locations and IFX when the application is set to a language other than English.
Localization
- Added translations for some areas of the application where they were missing.
Groups
- Fixed an issue where if a user chose to leave the group set as their default, the group was not removed from the list until the page was refreshed.
Release v3.7.0.2 - April 30, 2024
An update for web applications only
FIXED
Enterprise Admin Portal
- Fixed the display of “in use” membership quota in subgroups to include pending invitations.
- Added error messages when a user attempts to set an invalid membership size for a subgroup.
Release v3.7 - April 19, 2024
NEW
School of AI
- Provided early access to the School of AI for testing and feedback. Users can talk to AI-powered representations of historical figures in authentic environments. For more information, go to https://engagevr.io/school-of-ai/.
Persistent sessions
- Moved the functionality to create and manage persistent sessions from the web manager into EAP.
Single sign-on (SSO)
- Added Google Workspace as an identity provider for SSO.
Enterprise Admin Portal
- Added a new Account status field to user profiles to indicate whether a user’s account is enabled or disabled.
Host controls
- Added an option to prevent non-hosts from inviting their connections to a session.
Connections
- Added a list of sent but pending connection requests on the Invitations tab of Connections.
- Added the ability to search for users to add as a connection while in a session.
Content Editor
- Added the ability to create experiences for mixed reality.
IMPROVED
Controls
- Remapped some of the shortcut keys on desktop devices. Muting and unmuting microphones are now mapped to the m key instead of F1.
IFX
- Added the ability for Enterprise group owners who have purchased custom branded IFX to be able to manage the graphics that appear on those IFX through the Enterprise Admin Portal.
Enterprise groups
- Changed the user’s profile page in the web manager to display only their default group. A user can go to the Groups page to view a full list of their groups.
- Reordered the list of a user’s groups so that their default group is first, and then all other groups are listed in ascending alphabetical order.
Sessions
- Increased session IDs to six characters and removed characters that could be easily confused. Specifically, O, 0, I, and l. Old session IDs will continue to work.
- Updated the public listing of live sessions so that newly created sessions are listed first.
Connections
- Replaced the red dot that indicated pending connection requests with a numerical indication of how many requests are pending.
- Added the ability for a user to filter their list of connections to show only other users who are online.
- Renamed the “Online” status for a user to a more accurate status of “In the menu”.
Security and performance
- Implemented email notifications that are sent to users when changes are made to their method of authentication. Specifically, the use of 2FA or SSO.
- Applied important updates and improvements that benefit the stability of the platform.
Enterprise Admin Portal
- Added a new column to the invitations page to show who sent each invitation.
- Increased the amount of horizontal space that is used on pages.
UI
- Improved the interface used to select people in the application so that it is easier to use and provides more information. For example, when a user chooses who to record or who to deliver forms to.
- Applied new colors to loading bars in the ENGAGE application so that they are WCAG compliant.
- Added more specific error messages for when invalid information is added to the profile page in the web manager.
Avatars
- Improved the avatar bone system to allow more natural lip movements. This necessitated removal of the lip size adjustment control in the avatar editor.
Two-factor authentication (2FA)
- Defaulted the mobile phone country code to a user’s profile region when they set up SMS authentication.
SSO
- Added a confirmation dialog for when a user chooses to delete SSO configuration settings.
FIXED
Recordings
- Fixed an issue that could cause grabbed network objects captured in a recording to be offset when played back.
iOS
- Fixed an issue on iPads that could cause the application to close or fail to load certain locations after a user logged in and out multiple times.
Persistent sessions
- Fixed an issue that could prevent users from joining a session because they were incorrectly determined to be using different versions of the application.
Host controls
- Fixed an issue where a user could avoid being affected by a seat all command by using controller inputs during the countdown.
Cloud file manager
- Readded image previews to the Details panel.
- Fixed an issue that caused dates on the Details panel to show only months instead of full dates.
- Fixed an issue that enabled a user to grant others a higher permission over cloud files in the ENGAGE application than their own permissions should allow.
- Fixed an issue that caused the option to copy a file to cloud files to incorrectly appear for files that were already uploaded to Cloud File Manager.
Sessions
- Fixed an issue that caused the application to timeout when loading a large location.
- Fixed an issue that prevented a LITE user from being able to create a session.
2FA
- Fixed an issue where if a user entered the wrong SMS verification, they could not continue with set up.
- Fixed an issue where if a user set up 2FA with SMS messages as the chosen method to receive passcodes, and were a member of an Enterprise group that subsequently disabled use of SMS, then the user could not log in.
- Fixed an issue that prevented use of the Enter key to submit a 2FA authentication code in the web manager.
Meta Quest Link
- Fixed an issue with Quest 2 Link, where if a user took off their headset, tracking would not resume when the user put their headset back on until they moved their mouse.
Events
- Fixed an issue where a user who did not have a time zone set for their account could not see date selection fields when they created an Event.
- Fixed an issue that caused a blank page to be displayed after a user duplicated an event.
- Fixed an issue that could cause a non-authenticated version of the events page to be displayed to a user who used SSO to log in.
- Fixed an issue that could enable a LITE user to create an event.
- Fixed an issue that could cause events to remain listed as live after their designated end time.
- Fixed an issue when creating a new event that could prevent start and end times from defaulting to the nearest half hour.
- Fixed an issue where non-breaking spaces pasted into an event’s description appeared as HTML code instead of whitespace.
SSO
- Fixed an issue where if a user that failed to log in through SSO because it was not set up correctly in EAP, they did not receive a meaningful error message.
Remember Me
- Fixed an issue where a user that had selected Remember Me, but needed to reauthenticate because of a change to SSO or 2FA settings, didn’t receive an appropriate error message.
Enterprise Admin Portal
- Fixed an issue that could cause the date when a user accepted an invitation to join the group to not be displayed in the application.
- Fixed an issue that enabled owners and admins of a subgroup to modify some settings in the parent group when they should not have had permission.
- Fixed an issue where on rare occasions, a user who created an invitation saw the option to invite someone to a top-level group as an owner.
UI
- Fixed an issue that could cause a page from the web manager to appear briefly in the ENGAGE application.
- Fixed an issue that could cause the cookie settings panel to overlap parts of the website.
- Fixed the tracking mode icon shown in the in-session menu to accurately reflect the current tracking mode.
Network
- Fixed an issue that could cause the application to become unresponsive if the network connection was lost.
Localization
- Fixed an issue where if a user changed their language in the web manager and then went to the 2FA page, their language selection reset.
- Added some translations in areas where they were missing.
- Fixed an issue that could cause country and time zone names to display in a different language.
- Fixed overlapping French text in the Scalable Session Manager.
Cloud connections
- Fixed an issue where a user was presented with a 404 error page after they removed a cloud connection.
Forms
- Fixed an issue that prevented the list of questions from being updated when a user added a new question.
- Fixed an issue that prevented a user from removing a question.
- Fixed an issue that prevented a user from adding more than three options to a question.
Subscriptions
- Fixed an issue that prevented a user from interacting with the page after they cancelled a subscription.
Enterprise groups
- Fixed an issue that could cause a user to be a member of one or more Enterprise groups but have no default group selected.
- Fixed a miscalculation of the maximum membership size when a user created a subgroup.
- Fixed an issue where a user that is prevented from leaving a group because they have an owner role saw an incorrect error message.
Portals
- Fixed an issue that could cause a user to lose access to the in-session menu, as well as the ability to travel through portals, after they cancelled travel through a portal.
- Fixed an issue that caused the destination name to not be displayed when travelling through a portal.
Uploads
- Fixed an issue that caused the menu option to upload IFX to appear to users for whom the permission was not enabled.
PLUS
- Fixed the Try PLUS links in the application to directly open the PLUS account creation page.
Release v3.6.2.1 - February 9, 2024
An update for web applications only
FIXED
Events
- Fixed an issue when editing an Event that caused the start and end times to become default values instead of those previously saved.
- Fixed an issue where if a user created two Events in succession but didn’t adjust the start time for the second Event, it was created with the start time of the first Event.
Enterprise Admin Portal
- Fixed an issue that prevented users with a high number of group memberships from being able to modify some group settings.
- Fixed an issue where unsaved changes made on the Remember Me settings page persisted between page visits.
Release v3.6.2 - February 7, 2024
An update for Windows PCs only
FIXED
- Fixed an issue with the loading environment on PC VR.
Release v3.6.1 - February 2, 2024
NEW
Metatraversal
- Added the ability to create portals to partnered metaverse applications on Meta Quest headsets. If you want to add inter-app travel between your application and ENGAGE, please contact [email protected].
Enterprise Admin Portal
- Added the ability for Enterprise group owners to turn off the Remember Me option or adjust the expiration time for group members.
- Added the ability for group owners to make two-factor authentication (2FA) mandatory for all users in their Enterprise group.
- Provided all Enterprise group owners with access to a Security tab to manage security setting for their groups.
- Provided all Enterprise group owners with ability to enable single sign-on (SSO) for their group. Microsoft Entra ID is currently the only supported identity provider.
Persistent Sessions
- Added an option for hosts to restrict access to a persistent Session so that only members of the owning group can join.
Security and performance
- Added email notifications that are sent to Enterprise group owners when settings related to Remember Me are changed for their group.
Mixed Reality
- Added a mixed reality passthrough window on Meta Quest headsets that users can position in any Session and shows a view of their surrounding physical environment.
IMPROVED
Security and performance
- Added an ENGAGE prefix to the file name of downloaded 2FA recovery codes so that they are easier to identify.
- Implemented multiple error messages to communicate the different reasons why someone who used the Remember Me option must log in again.
- Applied important updates and improvements that benefit the stability of the platform.
Sessions
- Implemented a maximum password length of 16 characters.
Mixed reality
- Added an icon to a user’s name tag to indicate when they are in mixed reality mode.
Voice communication
- Upgraded the voice communication service.
Notifications
- Added the ability for users on Android phones and tablets, iPhones, and iPads to pause notifications, which was already possible on other devices.
Enterprise Admin Portal
- Restricted group invitations to offer only member or administrator roles.
FIXED
Avatars
- Fixed an issue where if a user entered away mode, the Away tag obscured icons in the name tag.
- Fixed an issue that could cause an avatar’s name tag to be incorrectly placed.
- Fixed an issue that could cause multiple avatars to occupy the same seat.
Account creation
- Fixed an issue where if a user didn’t enter a username at account creation, the resulting error message incorrectly referenced the last name field.
Localization
- Added translations to some unlocalized areas of the application.
Meta headsets
- Fixed the ability to perform a search from the address bar of the in-session web browser.
Cloud File Manager
- Fixed the display of the file creation and deletion columns to show the full date and time.
- Fixed an issue that prevented users from being able to load video files that were uploaded before the v3.6 release.
- Fixed an issue that prevented users from being able to copy a sequence file to Cloud File Manager immediately after they saved it to their device in the Content Editor.
Web manager
- Fixed the default image that is displayed if a custom image hasn’t been uploaded for an Enterprise group.
- Updated the link to the EU VAT formatting information website.
Content Editor
- Fixed an issue where if keyframes were added to an IFX and then deleted, a user could not reposition the IFX until after they added another keyframe.
- Fixed an issue that prevented the deletion of keyframes.
- Fixed an issue that could cause keys at the location of the playhead to be deleted instead of only the keys that were selected.
Enterprise Admin Portal
- Fixed an issue that caused a group member’s join date field to be blank after they accepted an invitation to join a group.
- Fixed an issue that caused membership quota information to be presented incorrectly in a subgroup if the logged in user was not also a member of the parent group.
- Added an error message for when creating an invitation to a group fails because there is no available quota.
- Fixed an issue where invitations to join an Enterprise group were included in both the in use and pending counts.
VR headsets
- Fixed the title of the virtual keyboard when a user enters their password to view their 2FA recovery codes.
Security
- Fixed an issue that could cause users to be asked to wait before they can log in after they set up 2FA.
IFX
- Fixed an issue that reverted object bubbles to appear on hover instead of on selection.
- Fixed issues with filter settings in the IFX library so that applied tags are always visible, and the removal of tags immediately updates search results.
iOS
- Fixed an issue where use of zoom controls during setup of SSO affected display of the carousel.
Mixed reality
- Fixed an issue where if a user changed from MR mode to VR mode, thumb controls could cause their avatar to rotate around a point other than the center of their body.
- Fixed the playback of a demonstration video for Location Anchor placement on Meta Quest 3 and Quest Pro headsets.
Sessions
- Fixed an issue that prevented group owners and administrators from being able to create a session if the Can create sessions setting was turned off for group members.
Android phones and tablets
- Fixed an issue where users granted the requested permissions, but still saw a message that indicated some permissions had been refused.
Events
- Fixed the recipient name in emails to request access to join a password-protected Event.
- Fixed an issue that caused incorrect user counts to be displayed on an Event listing page when the viewing user was not logged in.
Connections
- Fixed an issue that could cause a user who is not logged in to show with an online status.
Menu
- Fixed an issue that could cause some menu screens to appear blank.
Security and performance
- Added a specific error message to communicate when a user is logged out of the ENGAGE application due to inactivity.
- Fixed an issue that caused the 2FA setup instructions to appear in English instead of the user’s chosen language when the user followed an email link to start the setup process.
Deep links
- Fixed deep links to correctly open the intended Session or Event.
Sticky notes
- Fixed an issue where locked sticky notes could still be moved.
Release v3.6 - December 1, 2023
NEW
Connections
- Added the Connections system, which enables users to connect with each other so they can more easily interact on the platform.
- Added the ability to invite a connection to the Session that you’re in, and to request to join a Session that a connection is in.
- Added a new page to show information about users who are in the same Session as you, which includes their profile pictures.
- Added status indicators to user profile images to indicate whether a user is online or offline, but also enabled each user to set their status to appear offline.
- Added an option for group owners and administrators to prevent members of a group from creating connections with users outside of their group.
- Added an option for group owners and administrators to automatically create connections between all members in a group.
Two-factor authentication (2FA)
- Added support for two-factor authentication, which any user can choose to enable. 2FA is a type of multi-factor authentication (MFA) that uses two distinct authentication factors.
- Added new columns to the Users table displayed in the Enterprise Admin Portal to show if users have SSO or 2FA enabled, and the date that the user registered for an account.
- Enabled users who are excluded from SSO through partial enforcement to use the 2FA system provided by ENGAGE. Those required to use SSO can’t use the 2FA system provided by ENGAGE.
Mixed reality
- Created a new experimental system for users of Meta Quest Pro and Meta Quest 3 headsets to experience ENGAGE in mixed reality.
- Users in the same physical location can share a mixed reality experience, where they see virtual 3D objects added to the view from their passthrough cameras and anchored in place as though they are part of the real world.
- Users of Meta Quest Pro and Meta Quest 3 headsets can use the room scan data from their headsets to automatically create a 3D model of their environment – called a digital twin.
- A user in a mixed reality experience can be joined by a remote user, where the remote user sees the digital twin model instead of the passthrough camera view.
- The system supports multiple co-located users in mixed reality and multiple remote users in the same shared experience.
- Added a step-by-step walkthrough in the application to guide users in setting up their mixed reality environment.
- Added the option for users of Meta Quest Pro and Meta Quest 3 headsets to replace their menu screen background environment with a view through their passthrough camera.
Meta
- Added support for the Meta Quest 3
Localization
- Added support for Italian.
Stores
- Added ENGAGE to the Microsoft Store. For more information, refer to the Microsoft Store page for ENGAGE XR.
Enterprise Admin Portal
- Added an option for group owners and administrators to prevent members of a group from creating sessions.
IMPROVED
Avatars
- Removed the restriction on how many full-body avatars can be viewed on stand-alone VR headsets, phones, and tablets. For more information, refer to Assigning full body avatars.
- Improved avatar display names to be less intrusive within a session.
- Changed the full-body avatar warning window to appear only when a host assigns more than five full-body avatars.
- Moved the My Avatar link, which leads to the Avatar Editor, to the user menu in the upper-right corner of the menu screen.
Enterprise Admin Portal
- Removed the option to invite a new user to the group with the owner role if a member of the group already has that role.
- Changed how user quotas work. Only unique users are counted towards a license. Quotas assigned to subgroups no longer automatically subtract from the available number of users. A user who is a member of multiple subgroups is no longer counted multiple times.
Host controls
- Renamed the Users page of the in-Session menu to Host Controls and restricted access to hosts only. Non-hosts can now use the People page to view information about other users in the session.
Localization
- Implemented a new interface for language selection in the ENGAGE application.
Notifications
- Users can now see notifications outside of Sessions. For example, an invitation to join a Session while on the menu screen.
- Added the ability for a user to pause their notifications. For more information, refer to Pausing notifications.
- Added the ability for a user to select a link in a notification, and then be taken directly to the corresponding area of the user interface.
- Add the ability for users on desktop devices to follow notification links through a keyboard shortcut.
Single sign-on
- Added the option to disable SSO without the need to delete the configuration.
- Updated presentation of the client secret field on the SSO settings page of the Enterprise Admin Portal so that asterisks replace characters, but the overall length is unchanged.
- Added an error message to the ENGAGE application to indicate when SSO has been turned on, but the configuration settings are incorrect.
- Renamed the Azure Active Directory SSO provider to Microsoft Entra ID.
- Added zoom controls to the SSO log-in pages in the ENGAGE application to improve legibility.
Sessions
- Streamlined the sequence to start a new session through removal of the screen that showed the Session ID. For instructions on how to obtain a Session ID, refer to Inviting others to your session.
- Implemented a new invite user panel, which in addition to the session ID displays the password for protected sessions, and includes the ability to copy the information in a formatted text snippet that can be shared with others. Note: No password is sent to the client over the network. The user must have entered the password to access the session, and this is then cached locally.
Shared screen
- Added the option for users on Windows 11 devices to share audio when they share their desktop or a chosen application.
User accounts
- Removed the requirement for a user to provide their date of birth when they created an account.
- Removed the use of imperial units for height entry for languages in regions that exclusively use metric units.
Security
- Changed the remember me setting to expire after 30 days.
IFX
- Added the ability to hold the left trigger button to rotate an object while puppeteering without needing to release the right trigger button.
FIXED
Avatars
- Fixed an issue that caused the wrists of recorded avatars to appear twisted when played back.
Movement
- Fixed an issue that could block avatar movement if a user closed their in-session menu while entering text in a field.
Cloud connections
- Fixed an issue that prevented a user from connecting to their Dropbox account.
Cloud file manager
- Added feedback to indicate when an upload has failed because the file size exceeded 500 MB.
- Fixed file uploads to prevent a user from exceeding their storage quota and display an appropriate error message.
Content Editor
- Fixed an issue where the inclusion of illegal file name characters caused an upload to Cloud File Manager to fail.
- Fixed an issue where if a user replaced an object loaded from Cloud File Manager with another cloud file object, the new object did not display correctly.
- Fixed the ability to click a point on the timeline to move the playhead.
Emails
- Fixed an issue where Event creation emails weren’t localized to the user’s chosen language or time zone.
- Fixed the hyperlink included in invitations to join a group to ensure that it is a clickable link.
Enterprise Admin Portal
- Fixed an issue that prevented users who were added to a group through bulk upload from being able to change their display name until after they set a time zone and location.
- Removed access to SSO settings for users with an administrator role. Only users with an owner role can adjust security settings.
Events
- Corrected the tooltip for the option to ban a user from an Event.
Host controls
- Fixed an issue that could cause multiple avatars to occupy the same seat if a host chose to seat all users twice in succession.
LINK
- Fixed an issue that caused some characters to be missing in the titles and descriptions of LINK locations for Simplified Chinese.
Localization
- Fixed the presentation of help information about how to load a video for non-English languages.
- Added translations to some unlocalized areas of the application.
- Adjusted the user interface in multiple areas to prevent translated text from being cut off.
- Added a more accurate translation of the Recording feature for the German language.
Persistent sessions
- Raised the maximum capacity of a persistent Session to 70 to match the maximum capacity of other Session types created by Enterprise accounts.
Pico
- Fixed an issue that prevented a user from accepting or rejecting cookies when they used the in-application web browser to access the Google Images page.
Profile
- Prevented the upload of .webp images for profile pictures, because this format is not supported.
Security
- Fixed an issue with Session encryption to ensure that if a user is a member of at least one group that has Session encryption enabled, all Sessions that they create are encrypted.
- Implemented a fix to invalidate a remembered log-in setting when a user changes their password.
Single sign-on
- Changed in-application messaging related to SSO to be more appropriate when the user has a LITE or PLUS account.
- Fixed an issue where someone who was a member of multiple groups that had SSO turned on, but was excluded from SSO in one of those groups through partial enforcement, could log in without the use of SSO.
- Fixed an issue that allowed invalid domain names to be added to the exclusion list for partial SSO enforcement.
- Removed the display of some SSO-specific UI elements when SSO is not turned on.
- Added an error message when a user enters too many characters in the tenant ID field.
Shared screen
- Fixed the ability to share a specific application on a Mac.
User accounts
- Fixed an issue that could cause country and time zone lists to be displayed in Korean when a user created an account.
User interface
- Fixed the tabbing order of fields on the Password page of the ENGAGE application.
Release v3.5.3 - September 8, 2023
IMPROVED
Scalable Sessions
- Updated scalable Sessions so that if the All Users are Co-Host setting is turned on in the template persistent Session, it is applied to all instances.
VR devices
- Expanded the range of angles through which a user can activate their wrist controls.
FIXED
Content Editor
- Fixed an issue that caused a recording to not update on the timeline when a user changed its Start Time in effect options.
- Fixed an issue on VR devices that prevented a user from entering time values through the virtual keyboard.
- Fixed an issue on desktop devices where changes to effect options were saved only if the user pressed the enter key after they changed a value.
Log-in
- Corrected the error message that is displayed when a user is not connected to the internet and attempts to log in with a username and password.
Release v3.5.2 - August 25, 2023
IMPROVED
Single sign-on
- Added an error message to the web manager and Enterprise Admin Portal to indicate when SSO has been turned on, but the configuration settings are incorrect.
Content Editor
- Added the option to control if a recording loops when it’s added as a triggered effect and its length is set to be longer than the original recording.
Security and performance
- Applied important updates and improvements that benefit the stability of the platform.
FIXED
Enterprise Admin Portal
- Fixed an issue that caused group names that included numbers to not appear in the breadcrumbs.
- Fixed an issue where if an unauthorized user for whom SSO was turned on attempted to log in to the Enterprise Admin Portal, they were correctly blocked from access but were not informed why.
- Removed a button that incorrectly appeared on the Memberships page, even though group owners and administrators can’t access the feature.
- Fixed an issue where the Authentication Method field on a user’s profile page could display the wrong method.
VR devices
- Fixed an issue that prevented users on some VR devices from entering a password to join an Event.
Video
- Fixed an issue that caused only audio to be played for some live streams.
- Fixed an issue that caused the playback of some videos to fail on iOS devices.
IFX
- Fixed seat assignments for the Custom Seating IFX.
Content Editor
- Fixed filter settings for the library of Interactive IFX so that only suitable IFX are listed.
- Fixed an issue that prevented users from swapping one interactive IFX for another in the effect options.
- Fixed an issue where the Spawn Type setting for a triggered effect could show a value that didn’t match its behavior.
- Fixed an issue that prevented Meta Quest 2 and PC VR users from setting a source for external URL video IFX.
- Fixed an issue that prevented Meta Quest 2 users from entering new values in text fields for IFX settings.
Release v3.5.1 - August 15, 2023
FIXED
Videos
- Improved the reliability of video playback – in particular, videos played in the 360 Video Room.
ENGAGE LINK
- Fixed a bug that caused the LINK page to still appear on a user’s in-session menu in scalable sessions when turned off in the Enterprise Admin Portal.
Release 3.5 - August 3, 2023
NEW
Single sign-on (SSO) – Beta release
- Added single sign-on (SSO) support for Microsoft Entra ID (formerly Azure Active Directory) for Enterprise account beta testers.
- Added Authentication Method as a field on the user profile pages in the Enterprise Admin Portal to indicate whether a user authenticates with SSO or the ENGAGE user database.
Android-based standalone VR headsets
- Changed the file directory to which users save camera images, snapshots, recordings, and sequences created in the Content Editor. In accordance with security requirements for the Quest store and Android 32, files are now saved to the application folder. Note: If you uninstall the ENGAGE application, you will now also delete these files. For more information, refer to Changes to file storage in ENGAGE v3.5.
Session capacity
- Implemented new restrictions on the number of users that can join a session that was created by a LITE or PLUS user. For LITE users, the maximum total number of users is two. For PLUS users, the maximum is 10.
- Added an option for users to set a maximum capacity for a Session when they create one.
Avatars
- Added the ability for users on desktop and mobile devices to see their own avatar. For example, on a desktop device, a user can flip the menu camera to take a selfie.
Events
- Removed the option to create Events within the ENGAGE application. All users should now create their Events in the web manager. For more information, refer to the Events Guide.
IMPROVED
Avatars
- Redesigned avatar display names and status icons to improve legibility.
Mobile devices
- Disabled the idle timeout on Android phones and tablets, iPads, and iPhones to prevent the screen from turning off when users are in a session
Content Editor
- Added an option to enable drag box selection in the dope sheet.
- Created consistent views when a user switches between the timeline, dope sheet, and curve editor by ensuring that they display the same time range.
Security and performance
- Added a new Security & log-in section in the ENGAGE application account management menu to group related settings.
- Moved the option for users to change their password in the ENGAGE application to the new security & log-in section.
- Applied important updates and improvements that benefit the stability of the platform.
Videos
- Increased the resolution of thumbnail images shown in search results.
Enterprise Admin Portal
- Added additional detail to the navigation breadcrumbs to indicate which tab, or subpage within a tab, a user is currently viewing.
- Added a link to the online documentation in the upper-right corner of the application.
- Removed several fields from the user profile page that were not useful for group owners or administrators to see.
IFX (Immersive FX)
- Disabled the appearance of IFX selection bubbles when a user hovers a selection cursor over them. Users now only see a selection bubble when they attempt to interact with an IFX. I.e., click the left mouse button or press the interact button on a VR controller.
Meta VR devices
- Improved stereoscopic alignment of some UI elements, such as the animated data transit lines on the ENGAGE LINK map.
FIXED
IFX
- Fixed an issue that could cause shared IFX to not remain in persistent Sessions after all users had left the Session.
- Fixed the External Texture Shader for 3D images.
Portals
- Fixed portals that were configured to transport users to a specific spawn point in a different session.
Chroma key screens
- Fixed the appearance of chroma key screens to more accurately subtract the chosen color and remove artifacts, such as green outlines.
UI
- Fixed an issue that prevented users from interacting with small buttons in the UI when their avatar was in motion.
- Fixed an issue that caused duplicate or blank user tiles to briefly appear on the Users page of the in-session menu.
- Fixed an issue that could cause a data retrieval error to appear when users viewed the last page of the content library or performed a search.
- Fixed an issue where the VR wrist controls were not disabled when hidden and users of VR devices could accidentally select tools.
3D voice
- Fixed the 3D voice state toggles to accurately indicate whether 3D voice is enabled for each user.
- Fixed the 3D voice toggle on the Session Settings page so that the setting is applied to all users in the Session.
Localization
- Fixed an issue that prevented the input of Japanese characters into text fields in the ENGAGE application’s web browser.
- Translated some additional areas of the application that appeared in only English.
Content Editor
- Corrected the initial size of the editor panel when opened on a VR device.
- Fixed an issue where if a user selected multiple recordings on the timeline and tried to move them at the same time, they did not move uniformly.
- Fixed an issue that caused Skip to Time IFX to be active when not playing the content.
- Blocked activation of emojis in the Content Editor.
Avatars
- Fixed an issue that occasionally caused an avatar to appear in the wrong outfit in the interior spaces of the Moon Base location.
- Fixed the lighter skin tone patches that appeared on the forehead of avatars in the avatar editor.
Enterprise Admin Portal
- Fixed an issue that prevented users from being able to delete subgroups that were created before the v3.2.3 release on March 22nd, 2023.
- Fixed an issue that enabled multiple groups to be created that had the same name if different capitalization was used.
- Fixed an issue that prevented the display of country, time zone, and language information on a user’s profile page.
Web manager
- Fixed the link on the persistent session editing page that enables users to view information about assigned hosts in the Enterprise Admin Portal.
Voice communication
- Fixed an issue that could cause the application to briefly become unresponsive on some devices when the user’s microphone was muted.
User accounts
- Fixed an issue where if a user that was logged in on one device, and then used the same account to log in on another device, they were not automatically logged out of the first device.
Emails
- Fixed the appearance of the footer in group invitation emails so that the Contact us link appears correctly.
- Fixed the link to join a group in group invitation emails so that it is a clickable link.
Release v3.4.0.1 - June 20, 2023
An update for web applications only
FIXED
Enterprise Administration Portal
- Fixed an issue that prevented group owners and administrators from being able to view user information for group members..
Release v3.4 - June 9, 2023
NEW
Device management
- Users of the ManageXR Device Management Platform can now easily find and deploy ENGAGE through Discover XR. For more information, refer to the Introducing Discover XR blog post.
Meta headsets
- Added support for users to report breaches of Meta’s Code of Conduct for Virtual Experiences. For more information about how to use this feature, refer to Reporting someone on a Meta Quest and Rift S.
IMPROVED
UI
- Improved the location preview image on loading prompts to remove distortion.
- Improved the sort by device type view on the Users page of the in-Session menu. Different types of computers, such as PC desktops and PC laptops, are now grouped separately.
Content Editor
- Removed the 3D coordinate offset that was applied to locations.
FIXED
Avatars
- Fixed an issue that could cause a static copy of a user’s avatar to appear in a Session.
- Fixed a red tint that appeared in avatar hair with some combinations of styles and colors.
- Fixed an issue in the Avatar Editor that could cause an avatar’s hands to twitch when a user switched between appearance categories in the side menu.
- Fixed an issue that caused an avatar’s hair color to change when a MyFace was applied.
- Fixed the skin tone blending at an avatar’s neckline when a MyFace is applied.
Enterprise Admin Portal
- Fixed an issue where the inclusion of spaces in a search field caused no results to be returned.
- Fixed an issue where, when a user created an invitation, an email address was reported as invalid if it was followed by a blank space.
Web links
- Fixed an issue that caused some web links to OneDrive files to not load.
SDK
- Fixed an issue with networked objects that could cause them to stick in a user’s hand if they were set to be ungrabbable while being held.
Audio
- Fixed an issue that caused voice communication to fail on a Windows computer if a user had two microphones connected that had the same device name.
Release v3.3.2 - May 26, 2023
FIXED
Portals
- Fixed an issue that could prevent users from accessing a session, for example when travelling through a portal, with a message that there was an error downloading assets..
Release v3.3.1 - May 19, 2023
FIXED
Audio
- Fixed an issue that could cause a momentary increase in audio volume when a user entered a portal.
Android phones and tablets
- Fixed an issue that could cause the screen to flicker when the user moved from one location to another.
- Fixed an issue that caused the ENGAGE app to restart if a user changed focus to a different app.
Avatars
- Fixed the lighting of avatars in the Avatar Editor.
- Fixed a temporary application freeze that could occur when outfit thumbnails loaded in the Avatar Editor.
LINK
- Fixed the stock ticker in Enterprise Plaza.
Standalone VR headsets
- Fixed an issue with new installs on Meta Quest 2 headsets where, after a user granted the required permissions, the app closed and did not restart.
- Fixed an issue that could cause the ENGAGE app to close unexpectedly if a user removed their headset or stepped outside of their defined boundary.
Content Editor
- Fixed an issue that caused the application to become unresponsive if a user attempted to open or create a sequence in a different location from within the Content Editor.
- Fixed the activation of Body triggers.
- Fixed an issue where changes to the start time and end time fields for an IFX were not applied.
Permissions
- Fixed the 3D pen permission icon for individual users to have the correct appearance when the permission is enabled.
Cloud File Manager
Note: Access to the cloud file manager is limited for initial rollout to approved beta testers only
- Fixed the loading of 3D models.
- Corrected the saturation and brightness of images loaded from Cloud File Manager.
Release v3.3 - May 11, 2023
NEW
Unity
- Upgraded the ENGAGE application from Unity 2019 to Unity 2021 to improve compatibility with the latest versions of third-party software, and to enable the addition of new features. [More information]
- Changed the lighting system from gamma to linear color space to increase the level realism in environments.
Avatars
- Added the ability to capture an image of your avatar to use as your profile image. [More information]
Recordings
- Added the ability to capture interactive objects in recordings. These are objects that any user with hand controllers can grab and manipulate, even if they don’t have permission to add or modify IFX
IMPROVED
SDK
- Updated client SDK project folders and rebuilt locations and IFX to ensure compatibility with the upgrade to Unity 2021. [More information]
Emojis
- Changed use of emojis to be on by default in new Sessions and Events. A host can disable them if required.
Teleport
- Improved teleportation to remove a subtle bounce that occurred at the end of the teleport operation, which may have induced motion sickness in some users.
Sessions
- Created a more consistent sequence of checks and UI prompts when users join a Session.
- Removed the Advanced Options panel that users could access when they created a Session, since there are currently no Advanced Options to select.
Recordings
- Removed the Record button from a user’s in-Session menu when they don’t have permission to create recordings.
Content Editor
- Added the ability to select keys in the graph editor and then frame the view on only those selected keys.
Avatars
- Improved compression of avatar assets to reduce the amount of data sent over the network.
Security and performance
- Applied important updates and improvements that benefit the stability of the platform.
FIXED
Media
- Fixed media screens so that they don’t appear translucent when media is loading.
- Fixed an issue that could sometimes block users with PLUS or ENTERPRISE subscription from enabling the Shared Screen permission for other users.
Sessions
- Fixed an issue where a long load time for a location could cause a user to be returned to the menu screen after the load completed, instead of entering the location.
VIVE VR Headsets
- Fixed an issue that caused VIVE XR Elite headsets to be incorrectly labelled as VIVE Focus 3 headsets on the Users page of the in-Session menu.
UI
- Fixed an issue on the account creation pages in the ENGAGE application that prevented the close application button from working.
Content Editor
- Fixed an issue that could prevent changes to sequence properties, such as the filename or sequence length, from being saved.
- Fixed a delay between deleting a key in the graph editor and that change taking effect in other views.
- Fixed the display of channel visibility icons in the graph editor when users leave and then return to the graph editor so that they accurately reflect channel state.
- Set a minimum size for the editor panel.
Security
- Prevented password unmasking from persisting between visits to a page in the application.
Android
- Fixed an issue that caused the ENGAGE application to close unexpectedly on Android devices if the data connection changed from Wi-Fi to mobile data.
Localization
- Added missing localization text in the UI and for newly added locations and IFX.
Avatars
- Fixed an issue that caused avatars to appear invisible, small, or below the floor to users that joined a Session after the affected avatars entered away mode.
- Removed the default name, host status, and device strings that momentarily appeared on the Users page when a user joined a Session.
Enterprise Admin Portal
- Fixed an issue where a user with an owner or admin role in a group, who was then given a member role in a subgroup, could not see any groups listed.
- Fixed an issue where a user with an owner or admin role in a group, who was then given an admin role in a subgroup, could not delete other users’ memberships.
- Fixed an issue that prevented a user with an owner role in both a group and a subgroup from being able to delete their own membership in the subgroup.
- Fixed issues with creating and searching for memberships where the associated email address included a plus symbol.
Web manager
- Fixed an issue where the use of capital letters in a user’s email address could prevent group invitations from being displayed.
