Release Notes

Check out our release notes to learn about the latest features and updates we’ve made to ENGAGE.

February 9th, 2024

FIXED

Events

  • Fixed an issue when editing an Event that caused the start and end times to become default values instead of those previously saved.
  • Fixed an issue where if a user created two Events in succession but didn’t adjust the start time for the second Event, it was created with the start time of the first Event.

Enterprise Admin Portal

  • Fixed an issue that prevented users with a high number of group memberships from being able to modify some group settings.
  • Fixed an issue where unsaved changes made on the Remember Me settings page persisted between page visits.

February 7th, 2024

FIXED
  • Fixed an issue with the loading environment on PC VR.

February 2nd, 2024

NEW

Enterprise Admin Portal

  • Added the ability for Enterprise group owners to turn off the Remember Me option or adjust the expiration time for group members.
  • Added the ability for group owners to make two-factor authentication (2FA) mandatory for all users in their Enterprise group.
  • Provided all Enterprise group owners with access to a Security tab to manage security setting for their groups.
  • Provided all Enterprise group owners with ability to enable single sign-on (SSO) for their group. Microsoft Entra ID is currently the only supported identity provider.

Persistent Sessions

  • Added an option for hosts to restrict access to a persistent Session so that only members of the owning group can join.

Mixed Reality

  • Added a mixed reality passthrough window on Meta Quest headsets that users can position in any Session and shows a view of their surrounding physical environment.

Security and performance

  • Added email notifications that are sent to Enterprise group owners when settings related to Remember Me are changed for their group.

Metatraversal

  • Added the ability to create portals to partnered metaverse applications on Meta Quest headsets. If you want to add inter-app travel between your application and ENGAGE, please contact [email protected].

 

IMPROVED

Security and performance

  • Added an ENGAGE prefix to the file name of downloaded 2FA recovery codes so that they are easier to identify.
  • Implemented multiple error messages to communicate the different reasons why someone who used the Remember Me option must log in again.
  • Applied important updates and improvements that benefit the stability of the platform.

Sessions

  • Implemented a maximum password length of 16 characters.

Mixed reality

  • Added an icon to a user’s name tag to indicate when they are in mixed reality mode.

Voice communication

  • Upgraded the voice communication service.

Notifications

  • Added the ability for users on Android phones and tablets, iPhones, and iPads to pause notifications, which was already possible on other devices.

Enterprise Admin Portal

  • Restricted group invitations to offer only member or administrator roles.

 

FIXED

Menu

  • Fixed an issue that could cause some menu screens to appear blank (typically reported as “black screens”).

Avatars

  • Fixed an issue where if a user entered away mode, the Away tag obscured icons in the name tag.
  • Fixed an issue that could cause an avatar’s name tag to be incorrectly placed.
  • Fixed an issue that could cause multiple avatars to occupy the same seat.

Account creation

  • Fixed an issue where if a user didn’t enter a username at account creation, the resulting error message incorrectly referenced the last name field.

Localization

  • Added translations to some unlocalized areas of the application.

Meta headsets

  • Fixed the ability to perform a search from the address bar of the in-session web browser.

Cloud File Manager

  • Fixed the display of the file creation and deletion columns to show the full date and time.
  • Fixed an issue that prevented users from being able to load video files that were uploaded before the v3.6 release.
  • Fixed an issue that prevented users from being able to copy a sequence file to Cloud File Manager immediately after they saved it to their device in the Content Editor.

Web manager

  • Fixed the default image that is displayed if a custom image hasn’t been uploaded for an Enterprise group.
  • Updated the link to the EU VAT formatting information website.

Content Editor

  • Fixed an issue where if keyframes were added to an IFX and then deleted, a user could not reposition the IFX until after they added another keyframe.
  • Fixed an issue that prevented the deletion of keyframes.
  • Fixed an issue that could cause keys at the location of the playhead to be deleted instead of only the keys that were selected.

Enterprise Admin Portal

  • Fixed an issue that caused a group member’s join date field to be blank after they accepted an invitation to join a group.
  • Fixed an issue that caused membership quota information to be presented incorrectly in a subgroup if the logged in user was not also a member of the parent group.
  • Added an error message for when creating an invitation to a group fails because there is no available quota.
  • Fixed an issue where invitations to join an Enterprise group were included in both the in use and pending counts.

VR headsets

  • Fixed the title of the virtual keyboard when a user enters their password to view their 2FA recovery codes.

IFX

  • Fixed an issue that reverted object bubbles to appear on hover instead of on selection.
  • Fixed issues with filter settings in the IFX library so that applied tags are always visible, and the removal of tags immediately updates search results.

iOS

  • Fixed an issue where use of zoom controls during setup of SSO affected display of the carousel.

Mixed reality

  • Fixed an issue where if a user changed from MR mode to VR mode, thumb controls could cause their avatar to rotate around a point other than the center of their body.
  • Fixed the playback of a demonstration video for Location Anchor placement on Meta Quest 3 and Quest Pro headsets.

Sessions

  • Fixed an issue that prevented group owners and administrators from being able to create a session if the Can create sessions setting was turned off for group members.

Android phones and tablets

  • Fixed an issue where users granted the requested permissions, but still saw a message that indicated some permissions had been refused.

Events

  • Fixed the recipient name in emails to request access to join a password-protected Event.
  • Fixed an issue that caused incorrect user counts to be displayed on an Event listing page when the viewing user was not logged in.

Connections

  • Fixed an issue that could cause a user who is not logged in to show with an online status.

Security and performance

  • Added a specific error message to communicate when a user is logged out of the ENGAGE application due to inactivity.
  • Fixed an issue that caused the 2FA setup instructions to appear in English instead of the user’s chosen language when the user followed an email link to start the setup process.
  • Fixed an issue that could cause users to be asked to wait before they can log in after they set up 2FA.

Deep links

  • Fixed deep links to correctly open the intended Session or Event.

Sticky notes

  • Fixed an issue where locked sticky notes could still be moved.

December 1st, 2023

NEW

Connections

  • Added the Connections system, which enables users to connect with each other so they can more easily interact on the platform.
  • Added the ability to invite a connection to the Session that you’re in, and to request to join a Session that a connection is in.
  • Added a new page to show information about users who are in the same Session as you, which includes their profile pictures.
  • Added status indicators to user profile images to indicate whether a user is online or offline, but also enabled each user to set their status to appear offline.
  • Added an option for group owners and administrators to prevent members of a group from creating connections with users outside of their group.
  • Added an option for group owners and administrators to automatically create connections between all members in a group.

Two-factor authentication (2FA)

  • Added support for two-factor authentication, which any user can choose to enable. 2FA is a type of multi-factor authentication (MFA) that uses two distinct authentication factors.
  • Added new columns to the Users table displayed in the Enterprise Admin Portal to show if users have SSO or 2FA enabled, and the date that the user registered for an account.
  • Enabled users who are excluded from SSO through partial enforcement to use the 2FA system provided by ENGAGE. Those required to use SSO can’t use the 2FA system provided by ENGAGE.

Mixed reality

  • Created a new experimental system for users of Meta Quest Pro and Meta Quest 3 headsets to experience ENGAGE in mixed reality.
    • Users in the same physical location can share a mixed reality experience, where they see virtual 3D objects added to the view from their passthrough cameras and anchored in place as though they are part of the real world.
    • Users of Meta Quest Pro and Meta Quest 3 headsets can use the room scan data from their headsets to automatically create a 3D model of their environment – called a digital twin.
    • A user in a mixed reality experience can be joined by a remote user, where the remote user sees the digital twin model instead of the passthrough camera view.
    • The system supports multiple co-located users in mixed reality and multiple remote users in the same shared experience.
  • Added a step-by-step walkthrough in the application to guide users in setting up their mixed reality environment.
  • Added the option for users of Meta Quest Pro and Meta Quest 3 headsets to replace their menu screen background environment with a view through their passthrough camera.

Meta

  • Added support for the Meta Quest 3

Localization

  • Added support for Italian.

Stores

Enterprise Admin Portal

  • Added an option for group owners and administrators to prevent members of a group from creating sessions.
IMPROVED

Avatars

  • Removed the restriction on how many full-body avatars can be viewed on stand-alone VR headsets, phones, and tablets. For more information, refer to Assigning full body avatars.
  • Improved avatar display names to be less intrusive within a session.
  • Changed the full-body avatar warning window to appear only when a host assigns more than five full-body avatars.
  • Moved the My Avatar link, which leads to the Avatar Editor, to the user menu in the upper-right corner of the menu screen.

Enterprise Admin Portal

  • Removed the option to invite a new user to the group with the owner role if a member of the group already has that role.
  • Changed how user quotas work. Only unique users are counted towards a license. Quotas assigned to subgroups no longer automatically subtract from the available number of users. A user who is a member of multiple subgroups is no longer counted multiple times.

Host controls

  • Renamed the Users page of the in-Session menu to Host Controls and restricted access to hosts only. Non-hosts can now use the People page to view information about other users in the session.

Localization

  • Implemented a new interface for language selection in the ENGAGE application.

Notifications

  • Users can now see notifications outside of Sessions. For example, an invitation to join a Session while on the menu screen.
  • Added the ability for a user to pause their notifications. For more information, refer to Pausing notifications.
  • Added the ability for a user to select a link in a notification, and then be taken directly to the corresponding area of the user interface.
  • Add the ability for users on desktop devices to follow notification links through a keyboard shortcut.

Single sign-on

  • Added the option to disable SSO without the need to delete the configuration.
  • Updated presentation of the client secret field on the SSO settings page of the Enterprise Admin Portal so that asterisks replace characters, but the overall length is unchanged.
  • Added an error message to the ENGAGE application to indicate when SSO has been turned on, but the configuration settings are incorrect.
  • Renamed the Azure Active Directory SSO provider to Microsoft Entra ID.
  • Added zoom controls to the SSO log-in pages in the ENGAGE application to improve legibility.

Sessions

  • Streamlined the sequence to start a new session through removal of the screen that showed the Session ID. For instructions on how to obtain a Session ID, refer to Inviting others to your session.
  • Implemented a new invite user panel, which in addition to the session ID displays the password for protected sessions, and includes the ability to copy the information in a formatted text snippet that can be shared with others. Note: No password is sent to the client over the network. The user must have entered the password to access the session, and this is then cached locally.

Shared screen

  • Added the option for users on Windows 11 devices to share audio when they share their desktop or a chosen application.

User accounts

  • Removed the requirement for a user to provide their date of birth when they created an account.
  • Removed the use of imperial units for height entry for languages in regions that exclusively use metric units.

Security

  • Changed the remember me setting to expire after 30 days.

IFX

  • Added the ability to hold the left trigger button to rotate an object while puppeteering without needing to release the right trigger button.
FIXED

Avatars

  • Fixed an issue that caused the wrists of recorded avatars to appear twisted when played back.

Movement

  • Fixed an issue that could block avatar movement if a user closed their in-session menu while entering text in a field.

Cloud connections

  • Fixed an issue that prevented a user from connecting to their Dropbox account.

Cloud file manager

  • Added feedback to indicate when an upload has failed because the file size exceeded 500 MB.
  • Fixed file uploads to prevent a user from exceeding their storage quota and display an appropriate error message.

Content Editor

  • Fixed an issue where the inclusion of illegal file name characters caused an upload to Cloud File Manager to fail.
  • Fixed an issue where if a user replaced an object loaded from Cloud File Manager with another cloud file object, the new object did not display correctly.
  • Fixed the ability to click a point on the timeline to move the playhead.

Emails

  • Fixed an issue where Event creation emails weren’t localized to the user’s chosen language or time zone.
  • Fixed the hyperlink included in invitations to join a group to ensure that it is a clickable link.

Enterprise Admin Portal

  • Fixed an issue that prevented users who were added to a group through bulk upload from being able to change their display name until after they set a time zone and location.
  • Removed access to SSO settings for users with an administrator role. Only users with an owner role can adjust security settings.

Events

  • Corrected the tooltip for the option to ban a user from an Event.

Host controls

  • Fixed an issue that could cause multiple avatars to occupy the same seat if a host chose to seat all users twice in succession.

LINK

  • Fixed an issue that caused some characters to be missing in the titles and descriptions of LINK locations for Simplified Chinese.

Localization

  • Fixed the presentation of help information about how to load a video for non-English languages.
  • Added translations to some unlocalized areas of the application.
  • Adjusted the user interface in multiple areas to prevent translated text from being cut off.
  • Added a more accurate translation of the Recording feature for the German language.

Persistent sessions

  • Raised the maximum capacity of a persistent Session to 70 to match the maximum capacity of other Session types created by Enterprise accounts.

Pico

  • Fixed an issue that prevented a user from accepting or rejecting cookies when they used the in-application web browser to access the Google Images page.

Profile

  • Prevented the upload of .webp images for profile pictures, because this format is not supported.

Security

  • Fixed an issue with Session encryption to ensure that if a user is a member of at least one group that has Session encryption enabled, all Sessions that they create are encrypted.
  • Implemented a fix to invalidate a remembered log-in setting when a user changes their password.

Single sign-on

  • Changed in-application messaging related to SSO to be more appropriate when the user has a LITE or PLUS account.
  • Fixed an issue where someone who was a member of multiple groups that had SSO turned on, but was excluded from SSO in one of those groups through partial enforcement, could log in without the use of SSO.
  • Fixed an issue that allowed invalid domain names to be added to the exclusion list for partial SSO enforcement.
  • Removed the display of some SSO-specific UI elements when SSO is not turned on.
  • Added an error message when a user enters too many characters in the tenant ID field.

Shared screen

  • Fixed the ability to share a specific application on a Mac.

User accounts

  • Fixed an issue that could cause country and time zone lists to be displayed in Korean when a user created an account.

User interface

  • Fixed the tabbing order of fields on the Password page of the ENGAGE application.

September 8th, 2023

IMPROVED

Scalable Sessions

  • Updated scalable Sessions so that if the All Users are Co-Host setting is turned on in the template persistent Session, it is applied to all instances.

VR devices

  • Expanded the range of angles through which a user can activate their wrist controls.

 

FIXED

Content Editor

  • Fixed an issue that caused a recording to not update on the timeline when a user changed its Start Time in effect options.
  • Fixed an issue on VR devices that prevented a user from entering time values through the virtual keyboard.
  • Fixed an issue on desktop devices where changes to effect options were saved only if the user pressed the enter key after they changed a value.

Log-in

  • Corrected the error message that is displayed when a user is not connected to the internet and attempts to log in with a username and password.

August 25th, 2023

IMPROVED

Single sign-on

  • Added an error message to the web manager and Enterprise Admin Portal to indicate when SSO has been turned on, but the configuration settings are incorrect.

Content Editor

  • Added the option to control if a recording loops when it’s added as a triggered effect and its length is set to be longer than the original recording.

Security and performance

  • Applied important updates and improvements that benefit the stability of the platform.

 

FIXED

Enterprise Admin Portal

  • Fixed an issue that caused group names that included numbers to not appear in the breadcrumbs.
  • Fixed an issue where if an unauthorized user for whom SSO was turned on attempted to log in to the Enterprise Admin Portal, they were correctly blocked from access but were not informed why.
  • Removed a button that incorrectly appeared on the Memberships page, even though group owners and administrators can’t access the feature.
  • Fixed an issue where the Authentication Method field on a user’s profile page could display the wrong method.

VR devices

  • Fixed an issue that prevented users on some VR devices from entering a password to join an Event.

Video

  • Fixed an issue that caused only audio to be played for some live streams.
  • Fixed an issue that caused the playback of some videos to fail on iOS devices.

IFX

  • Fixed seat assignments for the Custom Seating IFX.

Content Editor

  • Fixed filter settings for the library of Interactive IFX so that only suitable IFX are listed.
  • Fixed an issue that prevented users from swapping one interactive IFX for another in the effect options.
  • Fixed an issue where the Spawn Type setting for a triggered effect could show a value that didn’t match its behavior.
  • Fixed an issue that prevented Meta Quest 2 and PC VR users from setting a source for external URL video IFX.
  • Fixed an issue that prevented Meta Quest 2 users from entering new values in text fields for IFX settings.

August 15th, 2023

FIXED

Videos

  • Improved the reliability of video playback – in particular, videos played in the 360 Video Room.

ENGAGE LINK

  • Fixed a bug that caused the LINK page to still appear on a user’s in-session menu in scalable sessions when turned off in the Enterprise Admin Portal.

August 3rd, 2023

NEW

Single sign-on (SSO) – Beta release

  • Added single sign-on (SSO) support for Microsoft Entra ID (formerly Azure Active Directory) for Enterprise account beta testers.
  • Added Authentication Method as a field on the user profile pages in the Enterprise Admin Portal to indicate whether a user authenticates with SSO or the ENGAGE user database.

Android-based standalone VR headsets

  • Changed the file directory to which users save camera images, snapshots, recordings, and sequences created in the Content Editor. In accordance with security requirements for the Quest store and Android 32, files are now saved to the application folder. Note: If you uninstall the ENGAGE application, you will now also delete these files. For more information, refer to Changes to file storage in ENGAGE v3.5.

Session capacity

  • Implemented new restrictions on the number of users that can join a session that was created by a LITE or PLUS user. For LITE users, the maximum total number of users is two. For PLUS users, the maximum is 10.
  • Added an option for users to set a maximum capacity for a Session when they create one.

Avatars

  • Added the ability for users on desktop and mobile devices to see their own avatar. For example, on a desktop device, a user can flip the menu camera to take a selfie.

Events

  • Removed the option to create Events within the ENGAGE application. All users should now create their Events in the web manager. For more information, refer to the Events Guide.

 

IMPROVED

Avatars

  • Redesigned avatar display names and status icons to improve legibility.

Mobile devices

  • Disabled the idle timeout on Android phones and tablets, iPads, and iPhones to prevent the screen from turning off when users are in a session

Content Editor

  • Added an option to enable drag box selection in the dope sheet.
  • Created consistent views when a user switches between the timeline, dope sheet, and curve editor by ensuring that they display the same time range.

Security and performance

  • Added a new Security & log-in section in the ENGAGE application account management menu to group related settings.
  • Moved the option for users to change their password in the ENGAGE application to the new security & log-in section.
  • Applied important updates and improvements that benefit the stability of the platform.

Videos

  • Increased the resolution of thumbnail images shown in search results.

Enterprise Admin Portal

  • Added additional detail to the navigation breadcrumbs to indicate which tab, or subpage within a tab, a user is currently viewing.
  • Added a link to the online documentation in the upper-right corner of the application.
  • Removed several fields from the user profile page that were not useful for group owners or administrators to see.

IFX (Immersive FX)

  • Disabled the appearance of IFX selection bubbles when a user hovers a selection cursor over them. Users now only see a selection bubble when they attempt to interact with an IFX. I.e., click the left mouse button or press the interact button on a VR controller.

Meta VR devices

  • Improved stereoscopic alignment of some UI elements, such as the animated data transit lines on the ENGAGE LINK map.

 

FIXED

IFX

  • Fixed an issue that could cause shared IFX to not remain in persistent Sessions after all users had left the Session.
  • Fixed the External Texture Shader for 3D images.

Portals

  • Fixed portals that were configured to transport users to a specific spawn point in a different session.

Chroma key screens

  • Fixed the appearance of chroma key screens to more accurately subtract the chosen color and remove artifacts, such as green outlines.

UI

  • Fixed an issue that prevented users from interacting with small buttons in the UI when their avatar was in motion.
  • Fixed an issue that caused duplicate or blank user tiles to briefly appear on the Users page of the in-session menu.
  • Fixed an issue that could cause a data retrieval error to appear when users viewed the last page of the content library or performed a search.
  • Fixed an issue where the VR wrist controls were not disabled when hidden and users of VR devices could accidentally select tools.

3D voice

  • Fixed the 3D voice state toggles to accurately indicate whether 3D voice is enabled for each user.
  • Fixed the 3D voice toggle on the Session Settings page so that the setting is applied to all users in the Session.

Localization

  • Fixed an issue that prevented the input of Japanese characters into text fields in the ENGAGE application’s web browser.
  • Translated some additional areas of the application that appeared in only English.

Content Editor

  • Corrected the initial size of the editor panel when opened on a VR device.
  • Fixed an issue where if a user selected multiple recordings on the timeline and tried to move them at the same time, they did not move uniformly.
  • Fixed an issue that caused Skip to Time IFX to be active when not playing the content.
  • Blocked activation of emojis in the Content Editor.

Avatars

  • Fixed an issue that occasionally caused an avatar to appear in the wrong outfit in the interior spaces of the Moon Base location.
  • Fixed the lighter skin tone patches that appeared on the forehead of avatars in the avatar editor.

Enterprise Admin Portal

  • Fixed an issue that prevented users from being able to delete subgroups that were created before the v3.2.3 release on March 22nd, 2023.
  • Fixed an issue that enabled multiple groups to be created that had the same name if different capitalization was used.
  • Fixed an issue that prevented the display of country, time zone, and language information on a user’s profile page.

Web manager

  • Fixed the link on the persistent session editing page that enables users to view information about assigned hosts in the Enterprise Admin Portal.

Voice communication

  • Fixed an issue that could cause the application to briefly become unresponsive on some devices when the user’s microphone was muted.

User accounts

  • Fixed an issue where if a user that was logged in on one device, and then used the same account to log in on another device, they were not automatically logged out of the first device.

Emails

  • Fixed the appearance of the footer in group invitation emails so that the Contact us link appears correctly.
  • Fixed the link to join a group in group invitation emails so that it is a clickable link.

June 20th, 2023

 

FIXED

Enterprise Administration Portal

  • Fixed an issue that prevented group owners and administrators from being able to view user information for group members..

June 9th, 2023

 

NEW

Device management

  • Users of the ManageXR Device Management Platform can now easily find and deploy ENGAGE through Discover XR. For more information, refer to the Introducing Discover XR blog post.

Meta headsets

 

IMPROVED

UI

  • Improved the location preview image on loading prompts to remove distortion.
  • Improved the sort by device type view on the Users page of the in-Session menu. Different types of computers, such as PC desktops and PC laptops, are now grouped separately.

Content Editor

  • Removed the 3D coordinate offset that was applied to locations.

 

FIXED

Avatars

  • Fixed an issue that could cause a static copy of a user’s avatar to appear in a Session.
  • Fixed a red tint that appeared in avatar hair with some combinations of styles and colors.
  • Fixed an issue in the Avatar Editor that could cause an avatar’s hands to twitch when a user switched between appearance categories in the side menu.
  • Fixed an issue that caused an avatar’s hair color to change when a MyFace was applied.
  • Fixed the skin tone blending at an avatar’s neckline when a MyFace is applied.

Enterprise Admin Portal

  • Fixed an issue where the inclusion of spaces in a search field caused no results to be returned.
  • Fixed an issue where, when a user created an invitation, an email address was reported as invalid if it was followed by a blank space.

Web links

  • Fixed an issue that caused some web links to OneDrive files to not load.

SDK

  • Fixed an issue with networked objects that could cause them to stick in a user’s hand if they were set to be ungrabbable while being held.

Audio

  • Fixed an issue that caused voice communication to fail on a Windows computer if a user had two microphones connected that had the same device name.

May 26th, 2023

FIXED

Portals

  • Fixed an issue that could prevent users from accessing a session, for example when travelling through a portal, with a message that there was an error downloading assets..

May 19th, 2023

FIXED

Audio

  • Fixed an issue that could cause a momentary increase in audio volume when a user entered a portal.

Android phones and tablets

  • Fixed an issue that could cause the screen to flicker when the user moved from one location to another.
  • Fixed an issue that caused the ENGAGE app to restart if a user changed focus to a different app.

Avatars

  • Fixed the lighting of avatars in the Avatar Editor.
  • Fixed a temporary application freeze that could occur when outfit thumbnails loaded in the Avatar Editor.

LINK

  • Fixed the stock ticker in Enterprise Plaza.

Standalone VR headsets

  • Fixed an issue with new installs on Meta Quest 2 headsets where, after a user granted the required permissions, the app closed and did not restart.
  • Fixed an issue that could cause the ENGAGE app to close unexpectedly if a user removed their headset or stepped outside of their defined boundary.

Content Editor

  • Fixed an issue that caused the application to become unresponsive if a user attempted to open or create a sequence in a different location from within the Content Editor.
  • Fixed the activation of Body triggers.
  • Fixed an issue where changes to the start time and end time fields for an IFX were not applied.

Permissions

  • Fixed the 3D pen permission icon for individual users to have the correct appearance when the permission is enabled.

Cloud File Manager

Note: Access to the cloud file manager is limited for initial rollout to approved beta testers only

  • Fixed the loading of 3D models.
  • Corrected the saturation and brightness of images loaded from Cloud File Manager.

May 11th, 2023

NEW

Unity

  • Upgraded the ENGAGE application from Unity 2019 to Unity 2021 to improve compatibility with the latest versions of third-party software, and to enable the addition of new features. [More information]
  • Changed the lighting system from gamma to linear color space to increase the level realism in environments.

Avatars

  • Added the ability to capture an image of your avatar to use as your profile image. [More information]

Recordings

  • Added the ability to capture interactive objects in recordings. These are objects that any user with hand controllers can grab and manipulate, even if they don’t have permission to add or modify IFX
IMPROVED

SDK

  • Updated client SDK project folders and rebuilt locations and IFX to ensure compatibility with the upgrade to Unity 2021. [More information]

Emojis

  • Changed use of emojis to be on by default in new Sessions and Events. A host can disable them if required.

Teleport

  • Improved teleportation to remove a subtle bounce that occurred at the end of the teleport operation, which may have induced motion sickness in some users.

Sessions

  • Created a more consistent sequence of checks and UI prompts when users join a Session.
  • Removed the Advanced Options panel that users could access when they created a Session, since there are currently no Advanced Options to select.

Recordings

  • Removed the Record button from a user’s in-Session menu when they don’t have permission to create recordings.

Content Editor

  • Added the ability to select keys in the graph editor and then frame the view on only those selected keys.

Avatars

  • Improved compression of avatar assets to reduce the amount of data sent over the network.

Security and performance

  • Applied important updates and improvements that benefit the stability of the platform.
FIXED

Media

  • Fixed media screens so that they don’t appear translucent when media is loading.
  • Fixed an issue that could sometimes block users with PLUS or ENTERPRISE subscription from enabling the Shared Screen permission for other users.

Sessions

  • Fixed an issue where a long load time for a location could cause a user to be returned to the menu screen after the load completed, instead of entering the location.

VIVE VR Headsets

  • Fixed an issue that caused VIVE XR Elite headsets to be incorrectly labelled as VIVE Focus 3 headsets on the Users page of the in-Session menu.

UI

  • Fixed an issue on the account creation pages in the ENGAGE application that prevented the close application button from working.

Content Editor

  • Fixed an issue that could prevent changes to sequence properties, such as the filename or sequence length, from being saved.
  • Fixed a delay between deleting a key in the graph editor and that change taking effect in other views.
  • Fixed the display of channel visibility icons in the graph editor when users leave and then return to the graph editor so that they accurately reflect channel state.
  • Set a minimum size for the editor panel.

Security

  • Prevented password unmasking from persisting between visits to a page in the application.

Android

  • Fixed an issue that caused the ENGAGE application to close unexpectedly on Android devices if the data connection changed from Wi-Fi to mobile data.

Localization

  • Added missing localization text in the UI and for newly added locations and IFX.

Avatars

  • Fixed an issue that caused avatars to appear invisible, small, or below the floor to users that joined a Session after the affected avatars entered away mode.
  • Removed the default name, host status, and device strings that momentarily appeared on the Users page when a user joined a Session.

Enterprise Admin Portal

  • Fixed an issue where a user with an owner or admin role in a group, who was then given a member role in a subgroup, could not see any groups listed.
  • Fixed an issue where a user with an owner or admin role in a group, who was then given an admin role in a subgroup, could not delete other users’ memberships.
  • Fixed an issue that prevented a user with an owner role in both a group and a subgroup from being able to delete their own membership in the subgroup.
  • Fixed issues with creating and searching for memberships where the associated email address included a plus symbol.

Web manager

  • Fixed an issue where the use of capital letters in a user’s email address could prevent group invitations from being displayed.

April 19th, 2023

IMPROVED

Enterprise Administration Portal

  • Changed the Can Create Recordings setting to always be displayed.
  • Changed multiple group settings to be hidden when groups do not use those settings.
  • Removed the second Create Membership button that was displayed when a group had no members.
  • Added redirection to the Group page when a user enters an address for a group that doesn’t exist, or they aren’t a member of.
  • Added an error message to be displayed if the only user with an owner role in a group attempts to delete their membership. Previously, the action failed without any notification.
  • Added an error message to be displayed if the only user with an owner role in a group attempts to delete their membership. Previously, the action failed without any notification.
  • Changed the Created By and Updated By fields to be links to the corresponding user account pages when it is appropriate to display those fields.
  • Enabled users with an owner or admin role in a group to assign and remove owner and admin roles to users in subgroups.
  • Improved the wording of the message that’s displayed on the subgroups page when a group doesn’t have any subgroups.
  • Restricted the maximum length of a group name 90 characters.
  • Applied updates to improve the security and stability of the application.
FIXED

Enterprise Administration Portal

  • Corrected the message that is displayed when a user’s search for memberships or open invitations returns no results.
  • Fixed the missing heading on the Create Invitation page.
  • Fixed an issue that caused error message text to overlap the Login button when a user’s account was locked from multiple failed log-in attempts.
  • Fixed an issue where going directly to a subgroup page or refreshing a subgroup page caused a 404 page to be displayed.
  • Fixed an issue where some membership rules were not applied during the bulk delete operation.
  • Fixed an issue where the delete icon was displayed for memberships that the user did not have permission to delete.
  • Fixed error message displayed when user quota is exceeded.
  • Updated the footer in emails that the system sends.
  • Fixed an issue that prevented users with an owner or admin role in a group from being able to bulk delete memberships in a subgroup.
  • Reset the bulk delete Bulk Delete button to a disabled state after the bulk delete process completes.
  • Fixed an issue where no error message was displayed if a user attempted to change the name of a group to a name that was already in use.
  • Prevented users of the Safari browser from being able to enter non-numeric characters in the Persistent Session Quota and User Quota fields.

April 5th, 2023

IMPROVED

Enterprise Administration Portal

  • Improved legibility of the UI through changes in font weights and colors.
  • Changed the default role for new group invitations to the Member role.
FIXED

Enterprise Administration Portal

  • Fixed an issue where the parent group field was empty if the logged in user was not a member of the parent group.
  • Fixed an issue where the error message that appeared if you attempted to create a subgroup with a persistent Session quota higher than the available quota did not display the maximum available quota.
  • Fixed the display of error messages display on the log-in screen if a user provides incorrect credentials or does not have access to the Enterprise Administration Portal.
  • Fixed an issue that caused special characters in a group name to be incorrectly formatted in system generated emails.
  • Fixed an issue that prevented users with admin or owner roles in a group from being able to view or delete invitations that were created in a subgroup.
  • Fixed an issue that prevented users with admin or owner roles in a group from being able to delete memberships in a subgroup.

March 22nd, 2023

NEW

Enterprise Administration Portal

  • Changed the underlying web technology to ensure that we can continue to deliver enterprise-level performance and security.
  • Added the ENTERPRISE group’s license agreement end date as a visible field.
  • Added the option for users to show and hide passwords, in accordance with OWASP ASVS V4 guidance.
IMPROVED

Enterprise Administration Portal

  • Improved pagination controls to enable users to easily go directly to a specific page of results. For example, to go directly to a specific page of listed group members.
  • Improved the delete confirmation prompts to clearly identify what will be deleted.
FIXED

Enterprise Administration Portal

  • Fixed an issue where a group that had a persistent session quota of 0 incorrectly displayed the quota as unlimited.
  • Fixed an issue where the maximum character length of usernames was not enforced in some areas of the application.

March 8th, 2023

FIXED

Log in

  • Fixed an issue that could cause a PC user to be logged out of the application immediately after they logged in, accompanied by an incorrect error message that they had logged in on another device.
  • Fixed an issue that prevented people from using their VIVE account to log in to ENGAGE.

February 24th, 2023

PLEASE NOTE: ENGAGE XR no longer supports stand-alone VR headsets that were released before June 2020, which includes Oculus Quest 1, Pico Neo 2, and VIVE Focus Plus devices. This is due to the continuing withdrawal of support by hardware manufacturers and the increasing demands of modern VR. Users with these devices may continue to access ENGAGE, but we cannot guarantee the stability or performance that they will experience.

 

NEW

PICO 4

  • Added official support for PICO 4 devices.

Chromebook

Host Controls

  • Added the option for a host to reset VR tracking for other users. More Information
  • Added an option for a host to lock and unlock a Session or Event to control if other users can join. More Information
  • Added an option for hosts to summon individual users to a specified area within an environment. More Information

Avatars

  • Added the option for VR users to reset tracking through their wrist controls. More Information

IP and asset protection

  • Removed the ability for LITE users to save IFX snapshots. More Information
  • Added a Session setting to control whether shared IFX are included when users save a snapshot, which is turned off by default. More Information

Shared screen

  • Added the ability to choose a specific application to share, in addition to any connected screen. More Information

Recordings

  • Added the option to disable access to the recording feature at a group level.
IMPROVED

Security and performance

  • Applied important updates and improvements that benefit the stability of the platform.
  • Improved user password creation to prevent users from choosing a commonly used password.
  • Added the option for users to show and hide passwords, in accordance with OWASP ASVS V4 guidance.
  • Added a password strength indicator.

Host controls

  • Improved the summon process for hosts on VR devices, so that they can change the direction in which summoned users will face. More Information

Content Editor

  • Added the O key as a shortcut to display IFX options for the currently selected object.
  • Renamed Content Creator to Content Editor in the application.
  • Renamed Scenes to Sequences in the application.
  • Improved the save process so that the playhead maintains its position instead of jumping back to zero on the timeline.

Portals

  • Added support for portals that lead to password protected Sessions. The user must enter the password to travel through the portal. More Information

Emojis

  • Added the option for users on Windows devices to activate emojis through keyboard shortcuts. More Information

Audio

  • Changed the mute rule for away mode so that upon leaving away mode, a person’s microphone has the same mute status as before they entered away mode.
  • Reduced the volume of the countdown audio alert to a more comfortable level when seating, summoning, or recording users.

Avatars

  • Improved the clapping and hand raise animations that can be activated by users not on VR devices.

Media

  • Added metadata information to the video search results page.

Localization

  • Applied multiple improvements to placement and spacing of localized text.

Web browser

  • Improved website filtering to prevent users from accessing inappropriate sites through the in-Session browser.
FIXED

Audio

  • Fixed an issue on Windows devices that caused the selected microphone input to reset to the default setting when the display layout changed.
  • Fixed an issue that could cause a user to lose voice communication if the Session changed location while the user was joining.
  • Fixed an issue that could cause a user on an Android device to lose audio through Bluetooth headphones when web browser was shared.

Avatars

  • Fixed an issue where users on Pico Neo 3 or Meta Quest 2 headsets saw another user’s basic avatar as too close to the floor when that other user entered away mode.
  • Fixed an issue where a delay in the download of MyFace assets could block the application of a spacesuit outfit override.
  • Fixed an issue that could cause a basic avatar’s head to be invisible when a MyFace was applied.
  • Fixed an issue that caused an avatar’s arm to rotate unrealistically when a user brought their controller close to their head.

Content Editor

  • Fixed an issue on Windows devices where pressing the C key to enter text in fields caused the controls overlay to toggle on and off.
  • Fixed dragging objects to new locations on the timeline when the timeline is scrolled vertically.
  • Fixed an issue that caused media captured in a recording to play only the first few seconds in a loop.
  • Fixed an issue that could prevent changes to the time value field in a Skip to Time IFX from being saved.
  • Fixed an issue where use of the undo option could cause objects, such as image IFX, to begin to visibly flicker.
  • Fixed an issue where transformations applied to objects were not added to the undo history, and so use of the undo option ignored those actions.
  • Fixed an issue where audio files loaded through the Cloud File Manager were not audible until after you saved and reloaded the sequence.
  • Restored the ability to add triggered effects to interactive IFX.
  • Fixed the appearance of the Video Screen (Flat External URL) IFX to remove a transparent strip that was displayed at its center.

Emojis

  • Fixed an issue where access to the emojis panel could carry over into a session where emojis were disabled, although the user could not activate any emojis.

Events

  • Fixed a bug that delayed a user from being able to restart an Event after they ended it.

Localization

  • Added missing translations for some languages.
  • Fixed overlapping text that appeared for some languages when a user shared their desktop on a PC VR device.

Media

  • Fixed an issue that could cause users on macOS devices to hear a buzzing sound when media was played.
  • Fixed an issue that caused overlapping images to appear on the Shared Screen page when viewing a 360 video in the 360 video room.
  • Fixed an issue with recordings that included a shared PowerPoint presentation, where if a user saw other avatars move in front of the media screen, those avatars left visual artefacts behind them.

Personal boundary

  • Fixed an issue that prevented a user’s tablet from disappearing at the same time as an avatar.

Recordings

  • Fixed an issue that caused users that joined a session after a recording was loaded as an IFX to not see the recording.

Snapshots

  • Fixed an issue where an IFX snapshot that was renamed still displayed its original name when loaded into a Session.

Sticky notes

  • Fixed an issue that prevented users from entering text in the middle of previously entered text on Windows and macOS devices.

User interface

  • Fixed an issue where a user could not interact with parts of their in-Session menu while their avatar was on a moving platform or object.
  • Fixed an issue that caused multiline titles in the loading environment to be partially cut off.
  • Fixed an issue with the hard mute icon that appears above an avatar’s head that caused it to be seen through objects and scenery.
  • Fixed an issue that caused the user interface to show through parts of the media loading spinner.
  • Corrected the title on the virtual keyboard that appears when a user performs a search for a saved video link.
  • Fixed an issue where the indication that content is playing remained visible when content playback was interrupted by a user loading a video link or web link.

VR headsets

  • Fixed an issue where the avatar’s hand remained visible when interacting with the in-Session menu on PICO and VIVE headsets.
  • Fixed an issue where hand controllers were not visible on PICO and VIVE headsets.
  • Fixed an issue that prevented users on PICO headsets from being able to teleport into portals.

December 2nd, 2022

FIXED

Emojis

  • Applied a fix to enable use of emojis in scalable Events.

Shared media

  • Fixed an issue that could cause videos loaded from redirecting URLs to repeatedly play only a few seconds before restarting

Voice communication

  • Fixed an issue that could cause the wrong VoIP service to be selected for a scalable Event, which then prevented being able to lock users in a mute state.

Localization

  • Added some missing localization strings in the UI.

December 2nd, 2022

NEW

Emojis

  • Added the ability for users to display reactions through a selection of emojis using the in-Session menu or VR wrist controls.

Localization

  • Added Spanish language support.

ENGAGE LINK

  • Added a call bell to the help desk in central plaza, so that users can request assistance even if a support agent is not present in the space.
IMPROVED

Avatars

  • Implemented a placeholder avatar that is displayed until a user’s chosen avatar has fully downloaded.

Loading Scene

  • Replaced the loading animation that plays when users transition between locations to make the experience more comfortable.

Emails

  • Updated links and information included in notification emails, such as the request for a user to confirm their email address and confirmation of Event registration.

Movement

  • Provided VR device users with the option to enable free movement through a pop-up if they try to use this method of movement.

Security and performance

  • Applied important updates and improvements that benefit the stability of the platform.
FIXED

Avatars

  • Corrected shoulder position when full motion tracking is used.
  • Fixed an issue that could cause an avatar’s head rotation to drift when switching between basic and full-body avatars.
  • Fixed away notifications to appear in red text.
  • Fixed an issue that could cause a user’s collection of My Face and the assigned names to become mismatched.
  • Fixed an issue that could cause a My Face to display incorrectly in the avatar editor when a user cycled through multiple configurations.

Notifications

  • Restored the audible countdown that precedes users being summoned, seated, or recorded.

Persistent sessions

  • Fixed an issue that prevented users from joining one of their group’s persistent sessions when the maximum quota of persistent sessions was reached.
  • Fixed an issue that prevented users from editing a persistent session until after a user joined the persistent session.

Content Editor

  • Ensured that leaving and re-entering the Content Editor resets metadata, such as file name and scene title.
  • Added the ability to play high resolution video in supported locations while still in the Content Editor.

ENGAGE LINK

  • Fixed an issue that sometimes caused an application version error when a user tried to join a LINK space.

Device information

  • Implemented a fix to ensure that the list of detected Steam PC VR devices on the Users page is accurate.

Shared media

  • Fixed an issue where travelling through a portal while sharing media could prevent a user from sharing media in the destination.
  • Fixed the appearance of 3D chroma-key videos.
  • Reinstated the mobile version of the web browser on standalone VR devices, which fixes issues such as the display of PowerPoint presentations that are loaded through web links.

LITE users

  • Fixed an issue that caused all users to be temporarily identified as LITE users when they joined a Session.

All VR devices

  • Fixed the transition when leaving a Session or entering a portal to ensure a complete fade to black.

PC VR devices

  • Implemented a workaround for a Steam VR bug that caused left and right eye views to be slightly different.

VIVE devices

  • Fixed an issue that caused VIVE Focus Plus headsets to crash when a video was played in a Session.

Localization

  • Fixed the appearance of tooltips for sort options on the Users page of the in-Session menu.
  • Added some missing localization strings in the UI.
  • Fixed the placement of labels on the ENGAGE LINK map for spaces with long localized names.

Events

  • Removed the option for users to request access to an Event after a previous request is granted.

October 28th, 2022

NEW

ENGAGE LINK

  • Launched ENGAGE LINK – our professionally focused metaverse platform.
  • Opened five always-available public plazas.
  • Opened Tutorial Island, where users can learn about ENGAGE features through interactive tutorials.
  • Added new portals that are compatible with the scalable session system.
  • Added a notification to inform LITE users when they enter a session where LITE users are muted.
  • Added a map of the new ENGAGE LINK locations so that they are easily accessible from both the menu screen and in-session menu.

Scalable sessions

  • Implemented a scalable session system to accommodate large numbers of users split between multiple instances of the same space.

Safeguarding

  • Implemented a personal boundary system so that if two users come into close proximity, they become invisible to each other.

Host Controls

  • Provided hosts with the ability to enable or disable use of personal boundaries in a session.
  • Provided hosts with controls to set which avatars appear with full bodies and which avatars appear with basic bodies on low-powered devices.
  • Added an option to mute LITE users in a session.
  • Added a label to the list of users in a session that identifies LITE accounts.

Seats

  • Added the ability for users to teleport from one seat to another.

Account management

  • Enabled a user to request the deletion of their account from within the ENGAGE application.

Desktop devices

  • Added an overlay and splash screen on Windows desktop devices that shows commonly used controls.

Events

  • Added the option for users to opt into marketing communications when they register for an event. Bespoke solution available only through the ENGAGE team.

Media

  • Added support for 3D chroma key videos.
  • Added the option to loop a video that’s loaded through the Shared Screen.

UI

  • Added a search function on the Users page of the in-session menu, and the ability to sort by join order, name, avatar type, device type, or hosts status.

Meta Quest devices

  • Added support for Meta Quest Pro headsets.
  • Updated Unity XR plugin.
  • Created a separate version of the application for headsets managed through Oculus for Business to maintain support.

Steam

  • Upgraded to latest Unity XR plugin version.
IMPROVED

Avatars

  • Optimized the bone structure in avatars to reduce complexity and improve performance.
  • Standardized the number of full-body avatars that appear on devices other than desktop and PC VR to a maximum of five.
  • Reduced the brightness of white clothing on basic avatars.

Content Editor

  • Added the ability to select a key in the curve editor and adjust both the time and value properties with numerical entry and spinner controls.
  • Added the ability to select a key in the curve editor and restrict movement to only the vertical or horizontal axis.
  • Matched the times displayed in the dope sheet and curve editor with the main timeline.
  • Added the option to hide tracks in the curve editor.
  • Set the Content Editor as the default option on the Create & Edit page.
  • Added the ability to set a user-defined length of time for the fade-in and fade-out durations in the fade to color IFX.
  • Updated the behavior of the ‘frame selected’ feature to not change the current play head position.
  • Removed the auto-generated keyframe that was added at the start position of object containers.
  • Implemented separate loop controls for animations captured in a recording and animations applied to recordings through the use of keys.

Events

  • Added a new event type for concerts. Bespoke solution available only through the ENGAGE team.
  • Removed the invite button from a user’s in-session menu when they are in a concert Event.
  • Added the ability to set a registration cut-off date for Events.
  • Added an availability indicator for concert Events on the Event listing page to identify sold out and limited availability.

Locations

  • Added the ability for a user to download a location before they move to a new session.

Audio

  • Set a user’s personal mute state to persist when travelling through a portal.
  • Added a notification for when a host removes the mute lock restriction to inform users that they can unmute themselves if they want to.

Sessions

  • Prevented users from being able to create public sessions if their group has disabled the ability to view public sessions.
  • Implemented an animated loading screen for when users join a session or travel through a portal.
  • Improved the system through which users join a persistent session so that they are always ready for users to join.

Media

  • Maximized the video size in the in-session menu, with controls appearing on hover.
  • Improved the display of shared media to ensure that videos display at the correct aspect ratio and do not stretch to fill the 16:9 aspect ratio shared screen.

Menu screen

  • Redesigned the menu screen and changed the surrounding environment.

Security and performance

  • Applied important updates and improvements that benefit the stability of the platform.

UI

  • Implemented an improved in-session notification system.
  • Added tooltips to permission icons on the User page.
  • Replaced the separate pages of listed users with a single scrollable page.
  • Repositioned the Invite button on the Users page.
  • Added in-application instruction panels that include additional information about new features.
  • Made the in-application cursor smaller on desktop and VR devices to allow for more precise selections.
  • Moved content playback controls to the Content page of the in-session menu.
FIXED

Avatars

  • Adjusted the male head scarf (ghutrah and agal) to prevent protrusion of the head on basic avatars.
  • Fixed an issue that caused a visible seam on a female avatar’s shoulders with certain outfits and My Face selected.
  • Fixed an issue that could cause an avatar’s arms to show through some items of clothing when the avatar performed certain gestures.
  • Fixed the female seated pose for dresses and skirts to prevent an avatar’s legs from overlapping.

Content Editor

  • Prevented pressing the space bar from starting playback when a user is editing effect option parameters
  • Fixed an issue where objects that were scaled with the gizmo did not save their new scale.
  • Fixed an issue that prevented custom names for objects from appearing on the timeline.
  • Fixed an issue where an animation applied to a 3D model in the Content Editor did not playback in a session because of an animation included on the root of the 3D model.
  • Fixed an issue where starting the playback of an animation while in the dope sheet, and then switching to the timeline, caused the animation to continue to play but the timeline time counter remained static.

Media

  • Corrected left-right eye assignment for a selection of stereo videos that had issues when viewed in the 360 video room.
  • Fixed an issue that could cause media playback to fail and prevent subsequent media to load.
  • Fixed the display of ampersands in the titles of video search results.
  • Fixed an issue that caused an attached webcam to activate when a user shared their desktop and then switched monitors.
  • Fixed an issue that could cause IFX screens to become translucent and show objects behind them.

Host Controls

  • Applied a fix to immediately update the Users page when a user’s host status changes.

IFX

  • Prevented a user from accessing the gizmo for an IFX chair that they are sitting on.

Localization

  • Added missing localization text to the gizmo.
  • Corrected overlapping text that appeared on the Shared Screen page in some languages.

PLUS subscriptions

  • Removed the UK from being categorized under the EU for VAT purposes.

Portals

  • Fixed an issue that could cause users that travel through the same portal to the same destination to appear in duplicate destination sessions.

Recordings

  • Fixed an issue that could cause a recording to fail to save if it became too long.
  • Corrected the name of the Active tab on the Recordings page, which had been mislabeled as Shared Screen.

Vive devices

  • Fixed an issue where users couldn’t interact with the UI after a new install on a VIVE Focus 3 device.
  • Corrected the labels for the VIVE Flow 3 DOF controller diagram.

September 9th, 2022

IMPROVED

Security and performance

  • Applied important updates and improvements that benefit the stability of the platform.

Pico devices

  • Migrated to Pico Unity XR Platform SDK (Legacy) for stability and performance enhancements.
FIXED

Quest 2 devices

  • Fixed an issue that prevented display of the virtual keyboard at log-in on first launch of ENGAGE after a new install.

Pico devices

  • Fixed an issue where Pico Neo 3 headsets remained partially in away mode and prevented use of microphones and movement.
  • Fixed an issue where users couldn’t interact with the log-in screen after a new install on a Pico Neo 2 device.
  • Fixed an issue where the application could crash when changing locations or travelling through portals.
  • Fixed an issue where reloading content on a Pico Neo 2 or Pico Neo 3 device sometimes caused the application to crash.

Locations

  • Fixed an issue where the download of a new or updated location could timeout, and the user would be returned to the menu screen.

Recordings

  • Fixed an issue that prevented 3D pen drawings from being captured in recordings.

Media

  • Fixed an issue that could cause shared media to fail after playing content that included video.

Content Editor

  • Fixed puppet recording to ensure smooth transition between keys.

July 26th, 2022

FIXED

Content Editor

  • Fixed access to the file browser that’s used to select a replacement audio file for recordings
  • Fixed an issue that prevented the addition or removal of objects from the timeline until users restarted the ENGAGE app.
  • Restored the ability to use the same recording file multiple times on the timeline.
  • Restored use of shortest path when interpolating between rotation angles.

Recordings

  • Corrected the walk animation of avatars in recordings when the scale of the recording is changed.

Content

  • Fixed an issue where objects disappeared when content was ejected.
  • Fixed an issue where animated objects rotated in the wrong direction.

Media

  • Removed video playback on the Mars rover because it caused issues with any subsequent videos viewed in that Session.

July 16th, 2022

NEW

Content Editor

  • Fully redesigned the user interface to improve usability and provide intuitive access to new features.
  • Implemented a new curve editor for precise control over animations and to enable features such as ease-in and ease-out.
  • Added the ability to load recordings, snapshots, images, and 3D models into the Content Editor from the cloud file manager (Beta)
  • Note: Access to the cloud file manager is limited for initial rollout to approved beta testers only

Shared screen

  • Added support for macOS users to share their desktops.
  • Fully redesigned the user interface to improve usability and provide intuitive access to new features.
  • Expanded support for Windows OS users to share their desktops. This now includes many laptops that have both integrated and dedicated graphics chips.
  • Note: When a LITE user starts a Session, each user in the Session can share content for only 5 minutes in total.

Web Browser

  • Added a full-featured personal web browser to the in-Session menu and tablet, which users can choose to share with others.
  • Added a keyboard button to the web browser so that you can summon the virtual keyboard in situations where it does not auto-appear

Avatars

  • Introduced (beta) full finger tracking support for users with Valve Index controllers.
  • Enabled hats on low detail avatars.
  • Added subtle finger movements when avatar hands are idle.

Portals

  • Provided beta testers with the ability to create spawn point IFX.
  • Provided beta testers with access to the advanced portal IFX settings so that they can connect a portal to a specific spawn point.
  • Note: Access to portals and spawn points is limited for initial rollout to approved beta testers only.

Host Controls

  • Added permission controls for the new personal web browser.

 

IMPROVED

Shared screen

  • Improved performance and resolution of desktop sharing.
  • Maximized the display size of media on the shared screen for users who don’t have access to playback controls.
  • Reorganized web links and cloud connections to be accessed through the new web browser and video links to be access through the shared screen.
  • Improved the user interface to search for and load video content, which includes in-app contextual help.

Media

  • Improved regional support for streaming video sources.

Avatars

  • Improved the Generate New Avatar tool to ensure a consistent avatar skin tone between random generations.
  • Increased sensitivity of VR hand controller tracking to minimize lost tracking when hands are held still or make only small movements.
  • Implemented more natural arm positions when users on VR devices raise their hands above their heads.
  • Updated the choice and design of clothing options for avatars that use My Face to ensure that only compatible options are available.
  • Improved the performance of full-body avatars.
  • Expanded the library of avatar clothing.

Camera

  • Changed the file format for images captured through the in-Session camera to .jpg to prevent graphical anomalies when the images are loaded into a Session as IFX.

Security and performance

  • Important updates and improvements that benefit the stability of the platform.
  • Improved informational accuracy of error messages.

 

FIXED

Avatars

  • Set hair to be invisible for avatars that use My Face when outfit overrides are applied. For example, when avatars wear space suits.
  • Adjusted facial appearance parameters so that default face shapes more closely match the preview thumbnails in the avatar editor.
  • Corrected transition to away mode on VIVE standalone headsets.

Content Editor

  • Fixed an issue where loading a file and then saving overwrote the previously loaded file.
  • Applied a fix to prevent recordings from disappearing when editing other elements or scrubbing through the timeline.
  • Fixed the operation of gizmo controls accessed from the timeline.
  • Fixed the operation of playback controls when the dope sheet is selected.

Controls

  • Corrected the annotated user controls images for affected devices.

Host Controls

  • Fixed an issue that prevented a user whose device entered away mode from being banned from a Session.

IFX

  • Fixed an issue where a user’s in-Session menu interfered with the use of interactive objects.
  • Removed permission for non-host users to delete all IFX in a Session.

Apple iPhone and iPads

  • Reduced the appearance of transparent regions on walls caused by clipping planes

Translations

  • Added translated text in parts of the application where they were missing.

Persistent Sessions

  • Fixed an issue where if a user in a Session logs in on another device, a duplicate persistent Session is created for users that subsequently try to join.

VR keyboard

  • Fixed access to the VR keyboard options menu when in tablet mode.

June 4th, 2022

 NEW

Avatars

  • Added skin tone picker in the My Face tool so that users can override the automatic skin tone selection.
 IMPROVED

Avatars

  • Improved the automatic skin tone selection and neck to body transition for avatars that use My Face.

May 21st, 2022

 IMPROVED

Avatars

  • Improved hair placement and appearance.
  • Applied a more natural color to fingernails on avatars that use MyFace.
  • Improved the realism of avatar eyes over a wider range of distances.
  • Restored translucency to light beams on avatar glasses that feature simulated lights

Cloud file manager – Enterprise only

  • Removed the ability to load images as IFX from the Cloud Files tab of your camera gallery if you don’t have IFX permissions in a Session. .
  • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now

Content Creator

  • Resolved issue with Skip to Time IFX.

Events

  • Restored the ability to join a live Event through the list of live Sessions.

IFX

  • Restored the ability to load an IFX snapshot in the location in which it was created.
  • Resolved an issue where objects did not scale uniformly when a recording was loaded as an IFX.

Virtual keyboard

  • Restored the appearance of the virtual keyboard on desktop devices for IFX and location searches when the application language is set to Korean.
  • Restored the ability to interact with the in-Session menu, web pages, and presentations when the virtual keyboard is active.

VIVE Sessions

    • Resolved log-in issue.

May 12th, 2022

NEW

Avatars

      • Artwork style refresh, Hairstyles and design aligned more closely between platforms.
      • New avatar clothing Full outfits
      • New Character base mesh options, artwork refresh
      • New Beard options (15 styles)
      • New Avatar natural skin tone shader
      • You can now apply decals to compatible full body outfits in the avatar editor.

Camera

      • The ENGAGE camera now includes a gallery feature, which you can use to view pictures that you have taken.

Cloud file manager – Enterprise Only

      • You can upload a picture that you take with the ENGAGE camera
      • You can now load 360 images in a Session and view them as spherical projection IFX.
      • Files in your recycle bin no longer count towards your usage quota.
      • NOTE –Access to this beta feature is limited for initial rollout to approved beta testers only for now

Gizmo

      • Reset button added to the gizmo so that you can return an object’s scale and rotation to initial values.

Portals – Enterprise Only

      • You can now teleport into a portal
      • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now

Security and performance

      • Implemented Session encryption for selected Enterprise customers on a trial basis.
IMPROVED

Audio

      • Increased sensitivity of microphones so that you can speak with a quieter voice on an Oculus Quest 2 headset and still be heard in a Session. This update enhances support for guided meditation and other wellness use cases.

Accounts

      • Added Mx option for titles.

Avatars

      • Implemented a new shader system that applies simulated lighting to avatars.
      • Updated locomotion system, poses, and animations.
      • Improved support to restrict custom outfits to specific Enterprise groups.
      • Clothing decals can now be restricted to a specific Enterprise group.
      • The low-detail avatar toggle is now a hover state.
      • Improved accuracy of lip-sync in recordings.

Gizmo

      • Smoother and more fine-grained transformations are now possible.
      • All transformations are now mapped to the left and right directions of the thumbstick on the right-hand controller.;
      • Reduced sensitivity of thumbstick translation for improved control.

Portals – Enterprise Only

      • Significant improvements to the stability of portals.
      • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now

Security and performance

      • Important updates and improvements that benefit the stability of the platform.
FIXED

3D pen

      • 3D pen drawings have accurately synchronised positions for all users, both as they are drawn and when saved.
      • 3D pen drawing is not interrupted when you draw over interactive objects, such as whiteboards.
      • Users that join a Session after the creation of a 3D pen drawing now see the drawing

Accounts

      • Ensured compatibility for older accounts to enable them to log in.

Audio

      • If you connect a Bluetooth headset to an Android phone, ENGAGE uses the microphone on the headset.
      • On Android phones, if you remove headphones in a Session, and then reinsert the headphones, audio output correctly switches from the speaker to the headphones.
      • Update to ensure that a broader range of headphones are compatible with ENGAGE for iPhones.

Avatars

      • Seated avatars that enter away mode adopt the correct pose.
      • Controller timeout interval reduced to limit unrealistic poses when a user puts their hand controllers down.

Cloud file manager – Enterprise Only

      • File extensions cannot be edited in the web manager.
      • Periods that appear within a filename are displayed in the ENGAGE app.
      • You can delete content files from the cloud file manager screens when in a Session.
      • NOTE – Access to this beta feature is limited for initial rollout to approved beta testers only for now.

Content Creator

      • When you use the Gizmo to move IFX, repeated selection of an axis does not affect thumbstick control.;

Events

      • Missing language data for users no longer prevents attendee list pagination in the web manager.;

Locations

      • Locations that previously only appeared in search results are now included in the appropriate public or Enterprise group list.

Media

      • The virtual keyboard no longer appears if your language is set to Korean and you share a web link.

Objects

      • You can move images and sticky notes after you place them in front of a whiteboard.

Recordings

      • When you choose to replace the audio in a recording within ENGAGE, the selection is not restricted to image files.
      • You can disable user IFX for any specified users that were captured in a recording.

March 1st, 2022

NEW

3D pen

      • Increased sensitivity of 3D pen.<.li>

Persistent Sessions

      • Improved UI related to managing passwords for persistent Sessions.

Portals

      • Improved stability of portals.

Security and performance

Voice in sessions

  • Prioritized 3D audio initialization to ensure that it takes effect immediately after you join a Session

.

FIXED

Cloud connections

  • Updated DropBox cloud connection to be compatible with latest DropBox API security updates.

IFX

  • IFX that were set to a locked state in a persistent Session now remain locked after all users leave the Session.

Scalable Events

  • If you set a password for a scalable Event, all automatically generated instances now use the same password.

Whiteboards and Blackboards

  • Updated whiteboards and blackboards to ensure that each user’s drawings are visible to all other users.

January 24th, 2022

IMPROVED

Enterprise Administration Portal

  • Removed the Parent Group column from the Groups page to optimize page load. This information is still displayed on the Settings page for each individual group.

Security and Performance

  • Optimized Session and Event listings in both the ENGAGE app and web application to improve performance during peak load.
  • Additional updates and improvements that benefit the stability of the platform.

December 9th, 2021

NEW

Avatars

  • Improved facial expressions and animations for My Face avatars.

Cloud File Manager (Beta) – selected ENTERPRISE clients only

  • As the recipient of a shared file, you can now see the name of the original owner of that file
  • You can now preview video, audio, and image files from the Cloud Files menu before you load them into a session
IMPROVED

Avatars

  • Improved consistency of skin tones when viewed on different devices
  • Improved avatar clothing, hair, proportions, and walk animations

Cloud File Manager (Beta) – selected ENTERPRISE clients only

  • Deleted files in the recycle bin now show the date on which they were deleted
  • You are now notified if you choose to update the details of a file and that update fails. For example, if the update is interrupted by a network issue

Content Editor

  • Clones of IFX take the latest position of the IFX that they are cloned from
  • Minor bug fixes for the user interface
  • Enhanced seating system
  • Improvements to the seated position of avatars

Locations

  • Improved spawn functionality in locations to ensure avatars are always placed optimally within the spawn zone on entry

Security and Performance

  • Important updates and improvements that benefit the stability of the platform
FIXED

Cloud File Manager (Beta) – selected ENTERPRISE clients only

  • Minor bug fixes

Content Editor

  • Clones of IFX take the latest position of the IFX that they are cloned from
  • Minor bug fixes for the user interface
  • Enhanced seating system
  • Additional checks are performed on seats to prevent multiple avatars from occupying the same seat

Media

  • Tearing and distortion that occurred with some YouTube videos has been rectified
  • If you use a standalone VR headset and share a PowerPoint presentation, the full extent of each slide is now visible

Recordings

  • When you view a recording made with a previous version of ENGAGE, the glasses worn by avatars accurately match those worn at the time of recording

User Interface

  • The virtual keyboard is no longer displayed in the content menu on desktop devices

Voice in Session

  • Audio on Oculus Quest 2 remains unaffected when the location changes within a session
  • The correct microphone is selected on an Android mobile device when you remove and then reinsert headphones

Web Application

  • The web app defaults to English when your language preference cannot be determined

October 20th, 2021

IMPROVED

Avatars

  • Additional improvements to the new system
FIXED

Oculus for Business

  • Resolved deployment issue with Enterprise devices
  • YouTube Videos
  • Fixed display issues with videos occasionally not playing

Cloud File Manager (Enterprise Only)

  • Deleting a cloud file in content Editor caused menu to be unusable
  • Other minor bug fixes

Avatars

  • Minor bug fixes

Media Links

  • UI adjustments for Korean language

MacOS

  • Performance alert button not working

Translations

  • Minor translation updates to the languages we support

October 11th, 2021

NEW

New Avatar System

  • Better tracking, locomotion, and body movement.
  • A garment filter system to allow you to quickly find the right clothing for your occasion
  • Additional selections of all types of clothing
  • Enhanced decal options
  • A wide-ranging new color palette selection for all types of apparel
  • Enhanced facial customization
  • Additional hairstyle options, eyebrow styling and color choices
  • New make-up and nail polish range with opacity and gloss option
  • Up to 10 full body avatars on standalone VR devices
  • Mobile avatar preview option
  • A new mirror mode lets you “be” your avatar as you create it
  • New enhanced avatar seating system allowing custom poses and predefined poses for specific apparel types

New Locations

  • Hospital
  • Virtual Campus

Cloud File Manager – Enterprise Only

  • Users now can save and upload any files to the cloud that are created inside ENGAGE
  • They also can upload and manage multiple types of media files & use them inside an ENGAGE session
  • NOTE – Access to this new beta feature will be limited for initial rollout to approved beta testers only for now
IMPROVED

Gizmo Feature Enhancement

  • Snap to ground function has an updated interface design with a dedicated snap to ground arrow
  • Increment snapping mode has a magnet mode which provides better increment snapping control for both position and rotation. This can be further fine-tuned with sensitivity controls.
  • Additional input modes allow you to adjust movements using Analog sticks and mouse wheel commands
  • Optimized interaction for better performance and usability

Voice In Session

  • System and software upgrades for improved service and stability

Security and Performance

  • Important updates and improvements that benefits the stability of the platform

Input Field / Native Keyboard Improvements

  • Copying and pasting for iPhone and Android has been improved

Content Editor

  • Many small improvements to UX and UI
  • Recording can now be edited to force full body for selected users
  • Several improvements to content and SDK features
FIXED

Recording Playback issues

  • Minor fixes to recording playback issues

Voice In Session

  • Several fixes for user voice when connecting and disconnecting during session, losing audio when changing location and when using headphones

Whiteboards

  • Fixed issue with whiteboards where they were not visible to some users

Media Player

  • A number of issues have been fixed for displaying slides, zooming, media volume and video display issues

September 17th, 2021

FIXED

Quest & Quest 2

  • Web browser UI change required which impacted users who had Oculus Firmware v33 applied to their device.

VoIP Update

  • Resolves an issue where mic can be lost when switching locations
  • NOTE – this was an Oculus Store & Oculus For Business patch ONLY

September 15th, 2021

FIXED

iPhone

  • Input text fields cut and paste issue

Events

  • Update to the Ticket Redemption logic
  • Translation Updates

NOTE – This is a web and Apple Store patch ONLY