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Release Notes

Release v3.8.0.6 - July 11, 2024

FIXED
  • Fixed an issue that could cause locations uploaded through the web manager to not be accessible.
  • Fixed an issue with the listing of files and folders in Cloud File Manager, which could also cause slow load times.

Release v3.8 - June 14, 2024

NEW

Security and performance

  • Implemented a new Session management service to reduce reliance on third-party services and enable the development of new features.

Content Editor

  • Added an option to change between linear and smooth interpolation when creating keyframes. Linear interpolation is the default setting.

Single sign-on

  • Added email notifications that are sent to an Enterprise group owner if SSO is turned on or off.

Enterprise Admin Portal

  • Added the ability for group admins to manage persistent sessions, but also added a setting to restrict management to group owners only.
  • Added new fields to record license type, country, and geographic region for Enterprise groups.
  • Added a Remember Me option to the log-in page.

License

  • Added automated emails to remind clients when their license is due for renewal.

Web manager

  • Added a mandatory step for users to set a time zone if their account was created without one. For example, after a bulk upload through EAP.
IMPROVED

Content Editor

  • Set the floating editor panel to move with the user when they are in VR.

Persistent sessions

  • Set host permissions to be automatically revoked from users who are added as co-hosts in a persistent session but aren’t a member of the owning group
  • Added detailed information about persistent session quota usage in EAP, which includes a summary of how much of the quota is used by subgroups.
  • Added the ability to bulk delete persistent sessions.

Mixed reality

  • Improved the flow of the mixed reality tutorial to return a user to the setup instructions after they place a location anchor.

Enterprise Admin Portal

  • Added the name of the owning group to the persistent session details page.

UI

  • Changed the default fonts used on the ENGAGE platform to Roboto and versions of Noto Sans.
FIXED

Recordings

  • Fixed an issue that prevented a user from replacing the voice in a recording.

Persistent sessions

  • Fixed an issue that could cause group owners and admins to not receive host permissions when joining a persistent session.
  • Fixed the synchronization between an active persistent Session and EAP when host permissions are added and removed.

Enterprise Admin Portal

  • Fixed an issue where if a parent group had zero available licenses, a group owner was incorrectly prevented from joining subgroups.
  • Fixed membership calculations so that group owners and admins can create invitations when all of their group quota has been used, so long as the invite is to a member of either the parent or a subgroup.
  • Fixed an issue that caused the Sessions menu option to appear for a group that did not have access to persistent sessions.
  • Fixed an issue that prevented a user from assigning additional hosts to a persistent session during the creation of a persistent session if they followed the link from the side menu.
  • Fixed persistent session quota calculations to include persistent sessions created in subgroups.
  • Fixed the deletion of invitations to the group so that after a user deletes an invitation, they are automatically navigated to the list of remaining invitations.
  • Fixed an issue that delayed the breadcrumbs from updating when a user changed the name of an Enterprise group.

AI

  • Fixed an issue that could cause AI characters to become unresponsive if a user selected the option to cancel during a reply.
  • Fixed an issue that could cause AI-generated images to not load.

Web manager

  • Fixed an issue where if a user with an unverified account attempted to log in, the log-in button was disabled after they were informed that they needed to verify their account.
  • Fixed the Remember Me option on the log-in page.
  • Fixed an issue that caused language selection made on the log-in screen to overwrite the language selection in a user’s profile.
  • Fixed the account creation screen to display a more user-friendly message when the entered passwords do not match.

Portals

  • Fixed an issue that could cause spawn points loaded through snapshots to not be recognized.

Cloud File Manager

  • Fixed an issue that caused an error to be displayed when a user viewed an item in the recycle bin.
  • Fixed an issue that caused the share option to not appear for files on the Recent tab.
  • Fixed an issue that could cause incorrect icons to be displayed for options in the actions menu for files.
  • Fixed an issue that caused files related to IFX uploads to incorrectly appear on the Recent tab.

Events

  • Fixed an issue that prevented Event images from being included in Event emails.
  • Fixed the link associated with the ENGAGE logo on Events pages when the user is not logged in so that it leads to the web manager log-in page.
  • Fixed the height of input fields on the Event list pages to match adjacent buttons.

Content Editor

  • Fixed an issue that could cause the grip to resize the editor panel to not appear on VR headsets.

Accounts

  • Fixed the error message that is displayed in the ENGAGE application when a user’s account is disabled.

Content uploads

  • Fixed the display of titles and descriptions for uploaded locations and IFX when the application is set to a language other than English.

Localization

  • Added translations for some areas of the application where they were missing.

Groups

  • Fixed an issue where if a user chose to leave the group set as their default, the group was not removed from the list until the page was refreshed.

Release v3.7.0.2 - April 30, 2024

An update for web applications only

FIXED

Enterprise Admin Portal

  • Fixed the display of “in use” membership quota in subgroups to include pending invitations.
  • Added error messages when a user attempts to set an invalid membership size for a subgroup.

Release v3.7 - April 19, 2024

NEW

School of AI

  • Launched the School of AI, where users can talk to AI-powered representations of historical figures in authentic environments. For more information, go to https://engagevr.io/school-of-ai/.

Persistent sessions

  • Moved the functionality to create and manage persistent sessions from the web manager into EAP.

Single sign-on (SSO)

  • Added Google Workspace as an identity provider for SSO.

Enterprise Admin Portal

  • Added a new Account status field to user profiles to indicate whether a user’s account is enabled or disabled.

Host controls

  • Added an option to prevent non-hosts from inviting their connections to a session.

Connections

  • Added a list of sent but pending connection requests on the Invitations tab of Connections.
  • Added the ability to search for users to add as a connection while in a session.

Content Editor

  • Added the ability to create experiences for mixed reality.
IMPROVED

Controls

  • Remapped some of the shortcut keys on desktop devices. Muting and unmuting microphones are now mapped to the m key instead of F1.

IFX

  • Added the ability for Enterprise group owners who have purchased custom branded IFX to be able to manage the graphics that appear on those IFX through the Enterprise Admin Portal.

Enterprise groups

  • Changed the user’s profile page in the web manager to display only their default group. A user can go to the Groups page to view a full list of their groups.
  • Reordered the list of a user’s groups so that their default group is first, and then all other groups are listed in ascending alphabetical order.

Sessions

  • Increased session IDs to six characters and removed characters that could be easily confused. Specifically, O, 0, I, and l. Old session IDs will continue to work.
  • Updated the public listing of live sessions so that newly created sessions are listed first.

Connections

  • Replaced the red dot that indicated pending connection requests with a numerical indication of how many requests are pending.
  • Added the ability for a user to filter their list of connections to show only other users who are online.
  • Renamed the “Online” status for a user to a more accurate status of “In the menu”.

Security and performance

  • Implemented email notifications that are sent to users when changes are made to their method of authentication. Specifically, the use of 2FA or SSO.
  • Applied important updates and improvements that benefit the stability of the platform.

Enterprise Admin Portal

  • Added a new column to the invitations page to show who sent each invitation.
  • Increased the amount of horizontal space that is used on pages.

UI

  • Improved the interface used to select people in the application so that it is easier to use and provides more information. For example, when a user chooses who to record or who to deliver forms to.
  • Applied new colors to loading bars in the ENGAGE application so that they are WCAG compliant.
  • Added more specific error messages for when invalid information is added to the profile page in the web manager.

Avatars

  • Improved the avatar bone system to allow more natural lip movements. This necessitated removal of the lip size adjustment control in the avatar editor.

Two-factor authentication (2FA)

  • Defaulted the mobile phone country code to a user’s profile region when they set up SMS authentication.

SSO

  • Added a confirmation dialog for when a user chooses to delete SSO configuration settings.
FIXED

Recordings

  • Fixed an issue that could cause grabbed network objects captured in a recording to be offset when played back.

iOS

  • Fixed an issue on iPads that could cause the application to close or fail to load certain locations after a user logged in and out multiple times.

Persistent sessions

  • Fixed an issue that could prevent users from joining a session because they were incorrectly determined to be using different versions of the application.

Host controls

  • Fixed an issue where a user could avoid being affected by a seat all command by using controller inputs during the countdown.

Cloud file manager

  • Readded image previews to the Details panel.
  • Fixed an issue that caused dates on the Details panel to show only months instead of full dates.
  • Fixed an issue that enabled a user to grant others a higher permission over cloud files in the ENGAGE application than their own permissions should allow.
  • Fixed an issue that caused the option to copy a file to cloud files to incorrectly appear for files that were already uploaded to Cloud File Manager.

Sessions

  • Fixed an issue that caused the application to timeout when loading a large location.
  • Fixed an issue that prevented a LITE user from being able to create a session.

2FA

  • Fixed an issue where if a user entered the wrong SMS verification, they could not continue with set up.
  • Fixed an issue where if a user set up 2FA with SMS messages as the chosen method to receive passcodes, and were a member of an Enterprise group that subsequently disabled use of SMS, then the user could not log in.
  • Fixed an issue that prevented use of the Enter key to submit a 2FA authentication code in the web manager.

Meta Quest Link

  • Fixed an issue with Quest 2 Link, where if a user took off their headset, tracking would not resume when the user put their headset back on until they moved their mouse.

Events

  • Fixed an issue where a user who did not have a time zone set for their account could not see date selection fields when they created an Event.
  • Fixed an issue that caused a blank page to be displayed after a user duplicated an event.
  • Fixed an issue that could cause a non-authenticated version of the events page to be displayed to a user who used SSO to log in.
  • Fixed an issue that could enable a LITE user to create an event.
  • Fixed an issue that could cause events to remain listed as live after their designated end time.
  • Fixed an issue when creating a new event that could prevent start and end times from defaulting to the nearest half hour.
  • Fixed an issue where non-breaking spaces pasted into an event’s description appeared as HTML code instead of whitespace.

SSO

  • Fixed an issue where if a user that failed to log in through SSO because it was not set up correctly in EAP, they did not receive a meaningful error message.

Remember Me

  • Fixed an issue where a user that had selected Remember Me, but needed to reauthenticate because of a change to SSO or 2FA settings, didn’t receive an appropriate error message.

Enterprise Admin Portal

  • Fixed an issue that could cause the date when a user accepted an invitation to join the group to not be displayed in the application.
  • Fixed an issue that enabled owners and admins of a subgroup to modify some settings in the parent group when they should not have had permission.
  • Fixed an issue where on rare occasions, a user who created an invitation saw the option to invite someone to a top-level group as an owner.

UI

  • Fixed an issue that could cause a page from the web manager to appear briefly in the ENGAGE application.
  • Fixed an issue that could cause the cookie settings panel to overlap parts of the website.
  • Fixed the tracking mode icon shown in the in-session menu to accurately reflect the current tracking mode.

Network

  • Fixed an issue that could cause the application to become unresponsive if the network connection was lost.

Localization

  • Fixed an issue where if a user changed their language in the web manager and then went to the 2FA page, their language selection reset.
  • Added some translations in areas where they were missing.
  • Fixed an issue that could cause country and time zone names to display in a different language.
  • Fixed overlapping French text in the Scalable Session Manager.

Cloud connections

  • Fixed an issue where a user was presented with a 404 error page after they removed a cloud connection.

Forms

  • Fixed an issue that prevented the list of questions from being updated when a user added a new question.
  • Fixed an issue that prevented a user from removing a question.
  • Fixed an issue that prevented a user from adding more than three options to a question.

Subscriptions

  • Fixed an issue that prevented a user from interacting with the page after they cancelled a subscription.

Enterprise groups

  • Fixed an issue that could cause a user to be a member of one or more Enterprise groups but have no default group selected.
  • Fixed a miscalculation of the maximum membership size when a user created a subgroup.
  • Fixed an issue where a user that is prevented from leaving a group because they have an owner role saw an incorrect error message.

Portals

  • Fixed an issue that could cause a user to lose access to the in-session menu, as well as the ability to travel through portals, after they cancelled travel through a portal.
  • Fixed an issue that caused the destination name to not be displayed when travelling through a portal.

Uploads

  • Fixed an issue that caused the menu option to upload IFX to appear to users for whom the permission was not enabled.

PLUS

  • Fixed the Try PLUS links in the application to directly open the PLUS account creation page.

Release v3.6.2.1 - February 9, 2024

An update for web applications only

FIXED

Events

  • Fixed an issue when editing an Event that caused the start and end times to become default values instead of those previously saved.
  • Fixed an issue where if a user created two Events in succession but didn’t adjust the start time for the second Event, it was created with the start time of the first Event.

Enterprise Admin Portal

  • Fixed an issue that prevented users with a high number of group memberships from being able to modify some group settings.
  • Fixed an issue where unsaved changes made on the Remember Me settings page persisted between page visits.

Release v3.6.2 - February 7, 2024

An update for Windows PCs only

FIXED
  • Fixed an issue with the loading environment on PC VR.

Release v3.6.1 - February 2, 2024

NEW

Metatraversal

  • Added the ability to create portals to partnered metaverse applications on Meta Quest headsets. If you want to add inter-app travel between your application and ENGAGE, please contact [email protected].

Enterprise Admin Portal

  • Added the ability for Enterprise group owners to turn off the Remember Me option or adjust the expiration time for group members.
  • Added the ability for group owners to make two-factor authentication (2FA) mandatory for all users in their Enterprise group.
  • Provided all Enterprise group owners with access to a Security tab to manage security setting for their groups.
  • Provided all Enterprise group owners with ability to enable single sign-on (SSO) for their group. Microsoft Entra ID is currently the only supported identity provider.

Persistent Sessions

  • Added an option for hosts to restrict access to a persistent Session so that only members of the owning group can join.

Security and performance

  • Added email notifications that are sent to Enterprise group owners when settings related to Remember Me are changed for their group.

Mixed Reality

  • Added a mixed reality passthrough window on Meta Quest headsets that users can position in any Session and shows a view of their surrounding physical environment.
IMPROVED

Security and performance

  • Added an ENGAGE prefix to the file name of downloaded 2FA recovery codes so that they are easier to identify.
  • Implemented multiple error messages to communicate the different reasons why someone who used the Remember Me option must log in again.
  • Applied important updates and improvements that benefit the stability of the platform.

Sessions

  • Implemented a maximum password length of 16 characters.

Mixed reality

  • Added an icon to a user’s name tag to indicate when they are in mixed reality mode.

Voice communication

  • Upgraded the voice communication service.

Notifications

  • Added the ability for users on Android phones and tablets, iPhones, and iPads to pause notifications, which was already possible on other devices.

Enterprise Admin Portal

  • Restricted group invitations to offer only member or administrator roles.
FIXED

Avatars

  • Fixed an issue where if a user entered away mode, the Away tag obscured icons in the name tag.
  • Fixed an issue that could cause an avatar’s name tag to be incorrectly placed.
  • Fixed an issue that could cause multiple avatars to occupy the same seat.

Account creation

  • Fixed an issue where if a user didn’t enter a username at account creation, the resulting error message incorrectly referenced the last name field.

Localization

  • Added translations to some unlocalized areas of the application.

Meta headsets

  • Fixed the ability to perform a search from the address bar of the in-session web browser.

Cloud File Manager

  • Fixed the display of the file creation and deletion columns to show the full date and time.
  • Fixed an issue that prevented users from being able to load video files that were uploaded before the v3.6 release.
  • Fixed an issue that prevented users from being able to copy a sequence file to Cloud File Manager immediately after they saved it to their device in the Content Editor.

Web manager

  • Fixed the default image that is displayed if a custom image hasn’t been uploaded for an Enterprise group.
  • Updated the link to the EU VAT formatting information website.

Content Editor

  • Fixed an issue where if keyframes were added to an IFX and then deleted, a user could not reposition the IFX until after they added another keyframe.
  • Fixed an issue that prevented the deletion of keyframes.
  • Fixed an issue that could cause keys at the location of the playhead to be deleted instead of only the keys that were selected.

Enterprise Admin Portal

  • Fixed an issue that caused a group member’s join date field to be blank after they accepted an invitation to join a group.
  • Fixed an issue that caused membership quota information to be presented incorrectly in a subgroup if the logged in user was not also a member of the parent group.
  • Added an error message for when creating an invitation to a group fails because there is no available quota.
  • Fixed an issue where invitations to join an Enterprise group were included in both the in use and pending counts.

VR headsets

  • Fixed the title of the virtual keyboard when a user enters their password to view their 2FA recovery codes.

Security

  • Fixed an issue that could cause users to be asked to wait before they can log in after they set up 2FA.

IFX

  • Fixed an issue that reverted object bubbles to appear on hover instead of on selection.
  • Fixed issues with filter settings in the IFX library so that applied tags are always visible, and the removal of tags immediately updates search results.

iOS

  • Fixed an issue where use of zoom controls during setup of SSO affected display of the carousel.

Mixed reality

  • Fixed an issue where if a user changed from MR mode to VR mode, thumb controls could cause their avatar to rotate around a point other than the center of their body.
  • Fixed the playback of a demonstration video for Location Anchor placement on Meta Quest 3 and Quest Pro headsets.

Sessions

  • Fixed an issue that prevented group owners and administrators from being able to create a session if the Can create sessions setting was turned off for group members.

Android phones and tablets

  • Fixed an issue where users granted the requested permissions, but still saw a message that indicated some permissions had been refused.

Events

  • Fixed the recipient name in emails to request access to join a password-protected Event.
  • Fixed an issue that caused incorrect user counts to be displayed on an Event listing page when the viewing user was not logged in.

Connections

  • Fixed an issue that could cause a user who is not logged in to show with an online status.

Menu

  • Fixed an issue that could cause some menu screens to appear blank.

Security and performance

  • Added a specific error message to communicate when a user is logged out of the ENGAGE application due to inactivity.
  • Fixed an issue that caused the 2FA setup instructions to appear in English instead of the user’s chosen language when the user followed an email link to start the setup process.

Deep links

  • Fixed deep links to correctly open the intended Session or Event.

Sticky notes

  • Fixed an issue where locked sticky notes could still be moved.

Release v3.6 - December 1, 2023

NEW

Connections

  • Added the Connections system, which enables users to connect with each other so they can more easily interact on the platform.
  • Added the ability to invite a connection to the Session that you’re in, and to request to join a Session that a connection is in.
  • Added a new page to show information about users who are in the same Session as you, which includes their profile pictures.
  • Added status indicators to user profile images to indicate whether a user is online or offline, but also enabled each user to set their status to appear offline.
  • Added an option for group owners and administrators to prevent members of a group from creating connections with users outside of their group.
  • Added an option for group owners and administrators to automatically create connections between all members in a group.

Two-factor authentication (2FA)

  • Added support for two-factor authentication, which any user can choose to enable. 2FA is a type of multi-factor authentication (MFA) that uses two distinct authentication factors.
  • Added new columns to the Users table displayed in the Enterprise Admin Portal to show if users have SSO or 2FA enabled, and the date that the user registered for an account.
  • Enabled users who are excluded from SSO through partial enforcement to use the 2FA system provided by ENGAGE. Those required to use SSO can’t use the 2FA system provided by ENGAGE.

Mixed reality

  • Created a new experimental system for users of Meta Quest Pro and Meta Quest 3 headsets to experience ENGAGE in mixed reality.
    • Users in the same physical location can share a mixed reality experience, where they see virtual 3D objects added to the view from their passthrough cameras and anchored in place as though they are part of the real world.
    • Users of Meta Quest Pro and Meta Quest 3 headsets can use the room scan data from their headsets to automatically create a 3D model of their environment – called a digital twin.
    • A user in a mixed reality experience can be joined by a remote user, where the remote user sees the digital twin model instead of the passthrough camera view.
    • The system supports multiple co-located users in mixed reality and multiple remote users in the same shared experience.
  • Added a step-by-step walkthrough in the application to guide users in setting up their mixed reality environment.
  • Added the option for users of Meta Quest Pro and Meta Quest 3 headsets to replace their menu screen background environment with a view through their passthrough camera.

Meta

  • Added support for the Meta Quest 3

Localization

  • Added support for Italian.

Stores

Enterprise Admin Portal

  • Added an option for group owners and administrators to prevent members of a group from creating sessions.
IMPROVED

Avatars

  • Removed the restriction on how many full-body avatars can be viewed on stand-alone VR headsets, phones, and tablets. For more information, refer to Assigning full body avatars.
  • Improved avatar display names to be less intrusive within a session.
  • Changed the full-body avatar warning window to appear only when a host assigns more than five full-body avatars.
  • Moved the My Avatar link, which leads to the Avatar Editor, to the user menu in the upper-right corner of the menu screen.

Enterprise Admin Portal

  • Removed the option to invite a new user to the group with the owner role if a member of the group already has that role.
  • Changed how user quotas work. Only unique users are counted towards a license. Quotas assigned to subgroups no longer automatically subtract from the available number of users. A user who is a member of multiple subgroups is no longer counted multiple times.

Host controls

  • Renamed the Users page of the in-Session menu to Host Controls and restricted access to hosts only. Non-hosts can now use the People page to view information about other users in the session.

Localization

  • Implemented a new interface for language selection in the ENGAGE application.

Notifications

  • Users can now see notifications outside of Sessions. For example, an invitation to join a Session while on the menu screen.
  • Added the ability for a user to pause their notifications. For more information, refer to Pausing notifications.
  • Added the ability for a user to select a link in a notification, and then be taken directly to the corresponding area of the user interface.
  • Add the ability for users on desktop devices to follow notification links through a keyboard shortcut.

Single sign-on

  • Added the option to disable SSO without the need to delete the configuration.
  • Updated presentation of the client secret field on the SSO settings page of the Enterprise Admin Portal so that asterisks replace characters, but the overall length is unchanged.
  • Added an error message to the ENGAGE application to indicate when SSO has been turned on, but the configuration settings are incorrect.
  • Renamed the Azure Active Directory SSO provider to Microsoft Entra ID.
  • Added zoom controls to the SSO log-in pages in the ENGAGE application to improve legibility.

Sessions

  • Streamlined the sequence to start a new session through removal of the screen that showed the Session ID. For instructions on how to obtain a Session ID, refer to Inviting others to your session.
  • Implemented a new invite user panel, which in addition to the session ID displays the password for protected sessions, and includes the ability to copy the information in a formatted text snippet that can be shared with others. Note: No password is sent to the client over the network. The user must have entered the password to access the session, and this is then cached locally.

Shared screen

  • Added the option for users on Windows 11 devices to share audio when they share their desktop or a chosen application.

User accounts

  • Removed the requirement for a user to provide their date of birth when they created an account.
  • Removed the use of imperial units for height entry for languages in regions that exclusively use metric units.

Security

  • Changed the remember me setting to expire after 30 days.

IFX

  • Added the ability to hold the left trigger button to rotate an object while puppeteering without needing to release the right trigger button.
FIXED

Avatars

  • Fixed an issue that caused the wrists of recorded avatars to appear twisted when played back.

Movement

  • Fixed an issue that could block avatar movement if a user closed their in-session menu while entering text in a field.

Cloud connections

  • Fixed an issue that prevented a user from connecting to their Dropbox account.

Cloud file manager

  • Added feedback to indicate when an upload has failed because the file size exceeded 500 MB.
  • Fixed file uploads to prevent a user from exceeding their storage quota and display an appropriate error message.

Content Editor

  • Fixed an issue where the inclusion of illegal file name characters caused an upload to Cloud File Manager to fail.
  • Fixed an issue where if a user replaced an object loaded from Cloud File Manager with another cloud file object, the new object did not display correctly.
  • Fixed the ability to click a point on the timeline to move the playhead.

Emails

  • Fixed an issue where Event creation emails weren’t localized to the user’s chosen language or time zone.
  • Fixed the hyperlink included in invitations to join a group to ensure that it is a clickable link.

Enterprise Admin Portal

  • Fixed an issue that prevented users who were added to a group through bulk upload from being able to change their display name until after they set a time zone and location.
  • Removed access to SSO settings for users with an administrator role. Only users with an owner role can adjust security settings.

Events

  • Corrected the tooltip for the option to ban a user from an Event.

Host controls

  • Fixed an issue that could cause multiple avatars to occupy the same seat if a host chose to seat all users twice in succession.

LINK

  • Fixed an issue that caused some characters to be missing in the titles and descriptions of LINK locations for Simplified Chinese.

Localization

  • Fixed the presentation of help information about how to load a video for non-English languages.
  • Added translations to some unlocalized areas of the application.
  • Adjusted the user interface in multiple areas to prevent translated text from being cut off.
  • Added a more accurate translation of the Recording feature for the German language.

Persistent sessions

  • Raised the maximum capacity of a persistent Session to 70 to match the maximum capacity of other Session types created by Enterprise accounts.

Pico

  • Fixed an issue that prevented a user from accepting or rejecting cookies when they used the in-application web browser to access the Google Images page.

Profile

  • Prevented the upload of .webp images for profile pictures, because this format is not supported.

Security

  • Fixed an issue with Session encryption to ensure that if a user is a member of at least one group that has Session encryption enabled, all Sessions that they create are encrypted.
  • Implemented a fix to invalidate a remembered log-in setting when a user changes their password.

Single sign-on

  • Changed in-application messaging related to SSO to be more appropriate when the user has a LITE or PLUS account.
  • Fixed an issue where someone who was a member of multiple groups that had SSO turned on, but was excluded from SSO in one of those groups through partial enforcement, could log in without the use of SSO.
  • Fixed an issue that allowed invalid domain names to be added to the exclusion list for partial SSO enforcement.
  • Removed the display of some SSO-specific UI elements when SSO is not turned on.
  • Added an error message when a user enters too many characters in the tenant ID field.

Shared screen

  • Fixed the ability to share a specific application on a Mac.

User accounts

  • Fixed an issue that could cause country and time zone lists to be displayed in Korean when a user created an account.

User interface

  • Fixed the tabbing order of fields on the Password page of the ENGAGE application.

Release v3.5.3 - September 8, 2023

IMPROVED

Scalable Sessions

  • Updated scalable Sessions so that if the All Users are Co-Host setting is turned on in the template persistent Session, it is applied to all instances.

VR devices

  • Expanded the range of angles through which a user can activate their wrist controls.

 

FIXED

Content Editor

  • Fixed an issue that caused a recording to not update on the timeline when a user changed its Start Time in effect options.
  • Fixed an issue on VR devices that prevented a user from entering time values through the virtual keyboard.
  • Fixed an issue on desktop devices where changes to effect options were saved only if the user pressed the enter key after they changed a value.

Log-in

  • Corrected the error message that is displayed when a user is not connected to the internet and attempts to log in with a username and password.

Release v3.5.2 - August 25, 2023

IMPROVED

Single sign-on

  • Added an error message to the web manager and Enterprise Admin Portal to indicate when SSO has been turned on, but the configuration settings are incorrect.

Content Editor

  • Added the option to control if a recording loops when it’s added as a triggered effect and its length is set to be longer than the original recording.

Security and performance

  • Applied important updates and improvements that benefit the stability of the platform.

 

FIXED

Enterprise Admin Portal

  • Fixed an issue that caused group names that included numbers to not appear in the breadcrumbs.
  • Fixed an issue where if an unauthorized user for whom SSO was turned on attempted to log in to the Enterprise Admin Portal, they were correctly blocked from access but were not informed why.
  • Removed a button that incorrectly appeared on the Memberships page, even though group owners and administrators can’t access the feature.
  • Fixed an issue where the Authentication Method field on a user’s profile page could display the wrong method.

VR devices

  • Fixed an issue that prevented users on some VR devices from entering a password to join an Event.

Video

  • Fixed an issue that caused only audio to be played for some live streams.
  • Fixed an issue that caused the playback of some videos to fail on iOS devices.

IFX

  • Fixed seat assignments for the Custom Seating IFX.

Content Editor

  • Fixed filter settings for the library of Interactive IFX so that only suitable IFX are listed.
  • Fixed an issue that prevented users from swapping one interactive IFX for another in the effect options.
  • Fixed an issue where the Spawn Type setting for a triggered effect could show a value that didn’t match its behavior.
  • Fixed an issue that prevented Meta Quest 2 and PC VR users from setting a source for external URL video IFX.
  • Fixed an issue that prevented Meta Quest 2 users from entering new values in text fields for IFX settings.

Release v3.5.1 - August 15, 2023

FIXED

Videos

  • Improved the reliability of video playback – in particular, videos played in the 360 Video Room.

ENGAGE LINK

  • Fixed a bug that caused the LINK page to still appear on a user’s in-session menu in scalable sessions when turned off in the Enterprise Admin Portal.

Release 3.5 - August 3, 2023

NEW

Single sign-on (SSO) – Beta release

  • Added single sign-on (SSO) support for Microsoft Entra ID (formerly Azure Active Directory) for Enterprise account beta testers.
  • Added Authentication Method as a field on the user profile pages in the Enterprise Admin Portal to indicate whether a user authenticates with SSO or the ENGAGE user database.

Android-based standalone VR headsets

  • Changed the file directory to which users save camera images, snapshots, recordings, and sequences created in the Content Editor. In accordance with security requirements for the Quest store and Android 32, files are now saved to the application folder. Note: If you uninstall the ENGAGE application, you will now also delete these files. For more information, refer to Changes to file storage in ENGAGE v3.5.

Session capacity

  • Implemented new restrictions on the number of users that can join a session that was created by a LITE or PLUS user. For LITE users, the maximum total number of users is two. For PLUS users, the maximum is 10.
  • Added an option for users to set a maximum capacity for a Session when they create one.

Avatars

  • Added the ability for users on desktop and mobile devices to see their own avatar. For example, on a desktop device, a user can flip the menu camera to take a selfie.

Events

  • Removed the option to create Events within the ENGAGE application. All users should now create their Events in the web manager. For more information, refer to the Events Guide.

 

IMPROVED

Avatars

  • Redesigned avatar display names and status icons to improve legibility.

Mobile devices

  • Disabled the idle timeout on Android phones and tablets, iPads, and iPhones to prevent the screen from turning off when users are in a session

Content Editor

  • Added an option to enable drag box selection in the dope sheet.
  • Created consistent views when a user switches between the timeline, dope sheet, and curve editor by ensuring that they display the same time range.

Security and performance

  • Added a new Security & log-in section in the ENGAGE application account management menu to group related settings.
  • Moved the option for users to change their password in the ENGAGE application to the new security & log-in section.
  • Applied important updates and improvements that benefit the stability of the platform.

Videos

  • Increased the resolution of thumbnail images shown in search results.

Enterprise Admin Portal

  • Added additional detail to the navigation breadcrumbs to indicate which tab, or subpage within a tab, a user is currently viewing.
  • Added a link to the online documentation in the upper-right corner of the application.
  • Removed several fields from the user profile page that were not useful for group owners or administrators to see.

IFX (Immersive FX)

  • Disabled the appearance of IFX selection bubbles when a user hovers a selection cursor over them. Users now only see a selection bubble when they attempt to interact with an IFX. I.e., click the left mouse button or press the interact button on a VR controller.

Meta VR devices

  • Improved stereoscopic alignment of some UI elements, such as the animated data transit lines on the ENGAGE LINK map.

 

FIXED

IFX

  • Fixed an issue that could cause shared IFX to not remain in persistent Sessions after all users had left the Session.
  • Fixed the External Texture Shader for 3D images.

Portals

  • Fixed portals that were configured to transport users to a specific spawn point in a different session.

Chroma key screens

  • Fixed the appearance of chroma key screens to more accurately subtract the chosen color and remove artifacts, such as green outlines.

UI

  • Fixed an issue that prevented users from interacting with small buttons in the UI when their avatar was in motion.
  • Fixed an issue that caused duplicate or blank user tiles to briefly appear on the Users page of the in-session menu.
  • Fixed an issue that could cause a data retrieval error to appear when users viewed the last page of the content library or performed a search.
  • Fixed an issue where the VR wrist controls were not disabled when hidden and users of VR devices could accidentally select tools.

3D voice

  • Fixed the 3D voice state toggles to accurately indicate whether 3D voice is enabled for each user.
  • Fixed the 3D voice toggle on the Session Settings page so that the setting is applied to all users in the Session.

Localization

  • Fixed an issue that prevented the input of Japanese characters into text fields in the ENGAGE application’s web browser.
  • Translated some additional areas of the application that appeared in only English.

Content Editor

  • Corrected the initial size of the editor panel when opened on a VR device.
  • Fixed an issue where if a user selected multiple recordings on the timeline and tried to move them at the same time, they did not move uniformly.
  • Fixed an issue that caused Skip to Time IFX to be active when not playing the content.
  • Blocked activation of emojis in the Content Editor.

Avatars

  • Fixed an issue that occasionally caused an avatar to appear in the wrong outfit in the interior spaces of the Moon Base location.
  • Fixed the lighter skin tone patches that appeared on the forehead of avatars in the avatar editor.

Enterprise Admin Portal

  • Fixed an issue that prevented users from being able to delete subgroups that were created before the v3.2.3 release on March 22nd, 2023.
  • Fixed an issue that enabled multiple groups to be created that had the same name if different capitalization was used.
  • Fixed an issue that prevented the display of country, time zone, and language information on a user’s profile page.

Web manager

  • Fixed the link on the persistent session editing page that enables users to view information about assigned hosts in the Enterprise Admin Portal.

Voice communication

  • Fixed an issue that could cause the application to briefly become unresponsive on some devices when the user’s microphone was muted.

User accounts

  • Fixed an issue where if a user that was logged in on one device, and then used the same account to log in on another device, they were not automatically logged out of the first device.

Emails

  • Fixed the appearance of the footer in group invitation emails so that the Contact us link appears correctly.
  • Fixed the link to join a group in group invitation emails so that it is a clickable link.

Release v3.4.0.1 - June 20, 2023

An update for web applications only

FIXED

Enterprise Administration Portal

  • Fixed an issue that prevented group owners and administrators from being able to view user information for group members..

Release v3.4 - June 9, 2023

NEW

Device management

  • Users of the ManageXR Device Management Platform can now easily find and deploy ENGAGE through Discover XR. For more information, refer to the Introducing Discover XR blog post.

Meta headsets

 

IMPROVED

UI

  • Improved the location preview image on loading prompts to remove distortion.
  • Improved the sort by device type view on the Users page of the in-Session menu. Different types of computers, such as PC desktops and PC laptops, are now grouped separately.

Content Editor

  • Removed the 3D coordinate offset that was applied to locations.

 

FIXED

Avatars

  • Fixed an issue that could cause a static copy of a user’s avatar to appear in a Session.
  • Fixed a red tint that appeared in avatar hair with some combinations of styles and colors.
  • Fixed an issue in the Avatar Editor that could cause an avatar’s hands to twitch when a user switched between appearance categories in the side menu.
  • Fixed an issue that caused an avatar’s hair color to change when a MyFace was applied.
  • Fixed the skin tone blending at an avatar’s neckline when a MyFace is applied.

Enterprise Admin Portal

  • Fixed an issue where the inclusion of spaces in a search field caused no results to be returned.
  • Fixed an issue where, when a user created an invitation, an email address was reported as invalid if it was followed by a blank space.

Web links

  • Fixed an issue that caused some web links to OneDrive files to not load.

SDK

  • Fixed an issue with networked objects that could cause them to stick in a user’s hand if they were set to be ungrabbable while being held.

Audio

  • Fixed an issue that caused voice communication to fail on a Windows computer if a user had two microphones connected that had the same device name.

Release v3.3.2 - May 26, 2023

FIXED

Portals

  • Fixed an issue that could prevent users from accessing a session, for example when travelling through a portal, with a message that there was an error downloading assets..

Release v3.3.1 - May 19, 2023

FIXED

Audio

  • Fixed an issue that could cause a momentary increase in audio volume when a user entered a portal.

Android phones and tablets

  • Fixed an issue that could cause the screen to flicker when the user moved from one location to another.
  • Fixed an issue that caused the ENGAGE app to restart if a user changed focus to a different app.

Avatars

  • Fixed the lighting of avatars in the Avatar Editor.
  • Fixed a temporary application freeze that could occur when outfit thumbnails loaded in the Avatar Editor.

LINK

  • Fixed the stock ticker in Enterprise Plaza.

Standalone VR headsets

  • Fixed an issue with new installs on Meta Quest 2 headsets where, after a user granted the required permissions, the app closed and did not restart.
  • Fixed an issue that could cause the ENGAGE app to close unexpectedly if a user removed their headset or stepped outside of their defined boundary.

Content Editor

  • Fixed an issue that caused the application to become unresponsive if a user attempted to open or create a sequence in a different location from within the Content Editor.
  • Fixed the activation of Body triggers.
  • Fixed an issue where changes to the start time and end time fields for an IFX were not applied.

Permissions

  • Fixed the 3D pen permission icon for individual users to have the correct appearance when the permission is enabled.

Cloud File Manager

Note: Access to the cloud file manager is limited for initial rollout to approved beta testers only

  • Fixed the loading of 3D models.
  • Corrected the saturation and brightness of images loaded from Cloud File Manager.

Release v3.3 - May 11, 2023

NEW

Unity

  • Upgraded the ENGAGE application from Unity 2019 to Unity 2021 to improve compatibility with the latest versions of third-party software, and to enable the addition of new features. [More information]
  • Changed the lighting system from gamma to linear color space to increase the level realism in environments.

Avatars

  • Added the ability to capture an image of your avatar to use as your profile image. [More information]

Recordings

  • Added the ability to capture interactive objects in recordings. These are objects that any user with hand controllers can grab and manipulate, even if they don’t have permission to add or modify IFX
IMPROVED

SDK

  • Updated client SDK project folders and rebuilt locations and IFX to ensure compatibility with the upgrade to Unity 2021. [More information]

Emojis

  • Changed use of emojis to be on by default in new Sessions and Events. A host can disable them if required.

Teleport

  • Improved teleportation to remove a subtle bounce that occurred at the end of the teleport operation, which may have induced motion sickness in some users.

Sessions

  • Created a more consistent sequence of checks and UI prompts when users join a Session.
  • Removed the Advanced Options panel that users could access when they created a Session, since there are currently no Advanced Options to select.

Recordings

  • Removed the Record button from a user’s in-Session menu when they don’t have permission to create recordings.

Content Editor

  • Added the ability to select keys in the graph editor and then frame the view on only those selected keys.

Avatars

  • Improved compression of avatar assets to reduce the amount of data sent over the network.

Security and performance

  • Applied important updates and improvements that benefit the stability of the platform.
FIXED

Media

  • Fixed media screens so that they don’t appear translucent when media is loading.
  • Fixed an issue that could sometimes block users with PLUS or ENTERPRISE subscription from enabling the Shared Screen permission for other users.

Sessions

  • Fixed an issue where a long load time for a location could cause a user to be returned to the menu screen after the load completed, instead of entering the location.

VIVE VR Headsets

  • Fixed an issue that caused VIVE XR Elite headsets to be incorrectly labelled as VIVE Focus 3 headsets on the Users page of the in-Session menu.

UI

  • Fixed an issue on the account creation pages in the ENGAGE application that prevented the close application button from working.

Content Editor

  • Fixed an issue that could prevent changes to sequence properties, such as the filename or sequence length, from being saved.
  • Fixed a delay between deleting a key in the graph editor and that change taking effect in other views.
  • Fixed the display of channel visibility icons in the graph editor when users leave and then return to the graph editor so that they accurately reflect channel state.
  • Set a minimum size for the editor panel.

Security

  • Prevented password unmasking from persisting between visits to a page in the application.

Android

  • Fixed an issue that caused the ENGAGE application to close unexpectedly on Android devices if the data connection changed from Wi-Fi to mobile data.

Localization

  • Added missing localization text in the UI and for newly added locations and IFX.

Avatars

  • Fixed an issue that caused avatars to appear invisible, small, or below the floor to users that joined a Session after the affected avatars entered away mode.
  • Removed the default name, host status, and device strings that momentarily appeared on the Users page when a user joined a Session.

Enterprise Admin Portal

  • Fixed an issue where a user with an owner or admin role in a group, who was then given a member role in a subgroup, could not see any groups listed.
  • Fixed an issue where a user with an owner or admin role in a group, who was then given an admin role in a subgroup, could not delete other users’ memberships.
  • Fixed an issue that prevented a user with an owner role in both a group and a subgroup from being able to delete their own membership in the subgroup.
  • Fixed issues with creating and searching for memberships where the associated email address included a plus symbol.

Web manager

  • Fixed an issue where the use of capital letters in a user’s email address could prevent group invitations from being displayed.
Release Notes Engage VR