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February 16, 2023Senior DevOps Engineer
Are you looking for a unique challenge working in virtual & augmented reality with a bleeding-edge technology company? Then read on.
We are ENGAGE XR Ltd – an award-winning virtual reality software company dedicated to advancing how educational and enterprise content is shared and consumed globally.
Our core product is ENGAGE; a virtual communications platform that seeks to transform how people collaborate with each other globally by harnessing the power of immersive technologies.
Due to continued growth and success, we are looking for a competent Senior Dev Ops Engineer with 5+ years in Systems Engineering/DevOps, improving, in the day-to-day basics, security, capacity, scalability, reliability, and system performance in large-scale server infrastructure at a cloud computing or managed services provider setting is highly desirable in both a public and private cloud implementation setting. It requires expertise in specific hard skills such as web-related technologies, networking protocols and databases, and recommends system improvements after evaluating the system security and performance.
This is an opportunity to build your career with our highly collaborative and engaging team as part of a fast-growing & creative company. The digital world is changing, let’s shape it together.
Principal Duties and Responsibilities
- Primarily responsible for cloud infrastructure setup ensuring stability, scaling, security, and high availability of the ENGAGE platform.
- Responsible for infrastructure planning, testing, and development.
- Responsible for the deployment of builds to various servers and EXE & APK builds to various online Stores.
- Participate in validation of software releases and hardware upgrades.
- Keep technical skills up to date and keep track of new technologies, understanding how they might benefit the Technology Team and the company.
- Demonstrates strong analytical and problem-solving abilities which includes seeing the higher context and the issues from many different perspectives.
- Responsible for backup and restore of ENGAGE platform critical data and files.
- Managing and deploying multiple AWS Service (e.g. EC2, CloudFront, S3).
- Develop best practices and security standards for the organization.
- Advise and educate on security modelling, secure design, and vulnerability remediation.
- Responsible for maintenance of the ENGAGE security policy document.
- Constantly reviewing and monitoring cloud infrastructure setup looking for opportunities to enhance security, scale and add stability to ensure high availability of the ENGAGE platform.
- Keep updated to the latest common vulnerabilities, weaknesses and find ways to counter them.
- Assist fellow employees with cybersecurity, software, hardware or IT needs.
- Evaluate system performances and recommend improvements.
- Assist in triage of production performance issues in a fast and efficient manner.
- Implements an on-going cloud cost optimisation process.
- Liaison with client dev ops team to help install private cloud implementation of ENGAGE.
- Liaison with third party companies during penetration testing.
- Liaise closely with the Technical Leads to be in line with the Technology Roadmap.
- Collaborates closely with the HOD, Product Owner & Dev Team to guide and address stability, scaling, security, and high availability of the ENGAGE platform.
- Collaborate with the Development, QA, and Infrastructure teams regarding performance engineering, to identify and verify tuning enhancements for applications and services.
- Communicate with Application Development team when upgrades will cause application performance issues.
- Open to out of office hours on call support as and when required.
Essential Skills Required
- Bachelor’s degree or College Diploma in a computer science related course.
- In-depth knowledge of cloud architectures and implementation best practices.
- Proven experience with AWS, or other cloud hosting providers.
- Strong knowledge on UNIX systems.
- Exposure & experience on IaC (Infrastructure as a Code) or any other management and provisioning tools (e.g. Terraform, Ansible, Packer, Chef, Puppet).
- Working knowledge of Docker containers and Kubernetes or AWS ECS and AWS EKS.
- Experience setting up, securing, maintaining, and backing up relational & non-relational databases (e.g. PostgreSQL, MySQL, Redis).
- In-depth knowledge of security protocols, principles, and best practices.
- Proven experience developing, operating, and maintaining security systems, including anti-virus applications, content filtering, firewalls, authentication systems and intrusion detection and notification systems.
- Proficiency in networking technologies, network security and performance, and network monitoring solutions.
- Strong experience with monitoring and alerting tools (e.g. AWS CloudWatch, Prometheus, Pingdom).
- Experience with application security testing.
- Experience in finding and debugging performance issues in applications.
- Excellent CI/CD experience.
- A deep understanding of automation tools.
- Experience using version control platforms (e.g. Git, Perforce, SVN, TFVC).
- Good understanding of RESTful API.
- Clear ability to assess priority of multiple issues.
- Flexible and adaptable, with the ability to align to changing priorities.
- Critical thinking skills and ability to solve complex problems.
- Excellent communication and people interaction skills, polite and professional, firm but fair.
- Comfortable communicating clearly and with ease to management and to development team.
Desirable but not essential
- Programming language experience (e.g. NodeJS, JavaScript, PHP)
- Knowledge on Information Security compliance (e.g. ISO 27001, SOC2)
- Instrumentation of code, measurement, and identification of performance bottlenecks in the system.
- Experience on mail configuration services.
- Understanding of ITIL v3 framework and how it applies to incident, problem, and change.
- Previous experience managing and deploying Serverless applications.
- Experience working with JIRA, Confluence or equivalent.
Job Type & Salary
- Job Type: Full-Time Remote
- Salary: D.O.E
